IPhone Mail In Repair - Stuck at Diagnosing product

It's been there for about 2 Days!!!!!!!! Is there any way to speed up the inspection process? Or is apple just slow at updating this. please help me...i need my phone back SOON!

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  • Just received my 3th iPod from mail-in repair, and afraid to use it.

    I bought my iPod in june 2005. I remember having trouble putting music on it for the first time. After i had put some songs on it RealPlayer showed that there was memory taken, but didnt show any songs on it. I dont remember how, but i solved it and my iPod worked.
    Till september. I started it up with the apple symbol one time. And i got the language selection screen first, and then i saw that all my music was GONE! I took it back to the shop where i bought it (no apple store, just a random one). They tried to reset it, but they told me that it got stuck while trying. So they mailed in repaired it for me. And i got a new one that worked properly!
    But in november, it started to get stuck while playing songs, i reset my iPod with the menu and middle button every time it happened. It happened more and more, and in december i got the sad iPod symbol for th first time. But sometimes it worked again, so i listened to it for maybe 2 more weeks. In those 2 weeks i got the sad iPod symbol loads of times. And for the second time, all my music got deleted! (I looked this up on the apple support site, and that isn't supposed to happen all of a sudden!!!! So why does it happen to me TWO times????)
    After those two weeks I went to the support site and did everything there. reset it, format it, install the new software etc. No use.
    most of the times my computer got stuck when i attached my iPod to it.
    So i mailed in repaired that one too.
    Now I have a new one. But i dont want it to go sad and messed up again! What is wrong with me! why do all MY iPods break?
    I would very much like to know what I do wrong before i'm going to use my new iPod to make sure this one lasts!
    Can anyone help me? Is it my computer? Is it because i use RealPlayer? Or do i just attracted iPods with production failyers?
    Thanks, Marijn
      Windows XP  

    That is horrible.. I hope you didn't lose any files..

  • Mail app does not sync "Sent" or "Read" messages with my iPhone mail app.

    I just started using a new Mac Mini (running 10.9.1). I have the Mail app connected to a handfull of different email addresses, and my iPhone mail app is connected to the same addresses. If I send a message on one device, the other device will not show it. If I read a message on one, the other will not show that I've read it.
    I assume the two Apple devices, both running up-to-date operating systems and using the native Mail app, should be communicating with each other in a way that allows me to work between the two seamlessly. Am I just incorrect in my assumption, is there something I can fix, or is this a bug we're waiting to have repaired?

    Actually, my Gmail is the one that does work appropriately. I have a few IMAP addresses I use that do not sync between devices.

  • Mail in repair ipod nano

    For some stupid reason, (now I am regretting it), I decided to submit a repair request for my ipod nano that is out of warranty to get the broken screen repaired.  I went through their self service pages and entered the information including credit card info to pay for the service.  I selected the "Apple sends you a box and you use it to return the product to Apple" option.  When I received my confirmation email the instructions on it do not mention anything like "when you receive your box...", the way it reads to me is that I need to find a box to ship it in and then take it somewhere to be shipped.  I pasted the exact verbiage from the email below.  Has anyone had experience with this mail in repair service?  It has been 2 days, the option when I signed up says in "1 to 2 business days after you finalize this service request you will receive a box with instructions...", does anyone know if and when to expect it?  The confirmation email also mentions if they don't receive it within 10 business days, the repair will be canceled, does this mean I won't be charged or will Apple (since their terms say they don't give refunds) keep the money?  Of course the status page on the support site is totally worthless.
    Anyone have any ideas?
    Thanks in advance.
    "You'll need to send us your original product before we can send you a replacement. Be sure to send only the product itself. If you include extra items in the box, we won't be able to return them to you. Also, send it to us within 10 business days. Otherwise, this repair request will be canceled.
    We recommend that you pack your product in its original packaging or a suitable alternative. Ship the package using a courier service that provides a tracking number and proof of delivery. You may want to insure the value of the product when arranging shipment, as this will not be covered by Apple. Please address the package as follows: "

    You need to contact Apple directory to have them start the process over.
    http://www.apple.com/contact/
    B-rock

  • Unread email folder doesn't exist on iPhone mail application?

    Hi everyone,
    I just recently switched over to an iPhone 4 after 6 years with a Blackberry. I have many apple products and was finally able to switch at work. Everything is great except that the way you have to find unread email is very cumbersome. On the BB, all unread mail appeared in the default mail view. On the iPhone, I have to go into the folder view to find emails that I have ruled into other folders on my Microsoft Exchange account which is very cumbersome.
    Also, I hear a new email alert but the mail icon doesn't update the unread mail count unless that email comes to my inbox folder. Since I work in IT at my organization and receive many emails, I have them ruled on exchange to many different folders. I have all of those folders pushed to the iPhone but I have to manually look in each folder for the unread mail count next to the folder.
    So I guess I'm saying that this is not efficient enough mail for me. Can you do setup an unread mail folder that shows all unread mail regardless of what folder it really is in on the iPhone mail program somehow? If not, can this be submitted as an enhancement as it makes email use very cumbersome. I have found tons of posts about this through google searches. I thought I would make a post to see if we are all missing something simple. If there is a simple setup that I can configure to fix this, please let me know!
    Thanks,
    Unhappy mail user

    Can you do setup an unread mail folder that shows all unread mail regardless of what folder it really is in on the iPhone mail program somehow?
    No.
    If not, can this be submitted as an enhancement as it makes email use very cumbersome.
    Yes. You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html.

  • Iphone 3g camera sutter stucks

    iphone 3g camera sutter stucks. i have tried reset all setting, open camera for 1 hrs, hard slide option but nothing worked. may someone get me out of this problem?

    Hi,
    If you have a protective case or film on the iPhone, try testing without it.
    Also try restarting the iPhone by holding the Sleep/Wake button until the red slider appears> then slide to turn off> and turn the iPhone back on by pressing the Sleep/Wake again, as described on page 34 of the iPhone User Guide.
    http://manuals.info.apple.com/en/iPhoneUserGuide.pdf
    You can also try restoring the iPhone, to rule out issues with the software on the iPhone. This article: http://support.apple.com/kb/HT1414 will walk you through restoring the iPhone.
    If the issue persists after removing the case and restarting or restoring, the iPhone may need hardware repair. Make a reservation to have a Genius take a look at it or call AppleCare.
    http://www.apple.com/retail/geniusbar/
    U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
    -Jason

  • My iphone 6 is getting stucked while playing music and the voice getting down in between

    My iphone 6 is getting stucked while playing music and the voice getting down in between

    Hi Nision,
    The webpage linked below provides details on how to set up service for your iPhone.
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&product=iphone
    Sincerely,
    Allen

  • I have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

    i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

    See: http://support.apple.com/kb/TS3694#USB
    However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality.

  • Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
    Rebeccaspe31, were you able to resolve your issue? If so how?

  • My iPhone seems to be stuck in headphone mode.  I tried plugging in and unplugging the earbuds several times, but it still does not work.  Any other suggestsions?

    My iPhone seems to be stuck in headphone mode.  I already tried plugging and unplugging my headphones, but it still is stuck in headphone mode.  What can I try next?

    I've read other methods but they didn't work for me.
    You can try cleaning the jack with a q tip, blowing into the jack and then pulling in and out the headphones (thi worked for my friend).
    The toothpick trick which i got from this link here : http://science.opposingviews.com/turn-headphone-mode-off-iphones-15782.html
    Ive also heard although it isn't the best, using an air compressor to clean out any gunk in the jack that can help aswell.
    I'm utterly frusturated at this point. I'm just going to go to the Apple Store and see what they have to say. If of these at home remedies don't work i suggest you do to and brace yourself for repair costs.
    Best of luck

  • Reg iPhone Mail App (downloading of emails)

    Hi,
    Does iPhone download the entire email when we check for emails?
    Scenario:
    - Open iPhone mail app
    - receive 10 emails
    - open the email to read the contents
    - get ‘loading’ icon..seems as if that’s when it’s trying to get the email
    - the contents received in few seconds depending on the email
    - move on to next email…and see the same loading icon
    Is it that mail app downloads just the headers and the content is downloaded when you actually open that particular email? Ideally, I would like the email to be downloaded completely to my phone…this way I can quickly check my emails and move across the messages.
    I believe Blackberry works differently where the entire email is downloaded and only attachment is downloaded when you try to access it.
    Thanks,

    I have just received the new iphone 4th generation. I have a data plane for 200mb per month.
    My question is wether iphone downloads the whole email message or if it downloads only the headers? If it downloads the whole message, can I opt for only the headers?
    It seems from the first day of use it downloads all messages including the attachments and thus my data usage is huge. In my old Nokia phone only when I required to read the email it will go ahead to download the whole message-is this possible with iphone?
    Marios.

  • Mail app receive my mails always late comparing my iPhone mail app why ?

    mail app on my new MBP haswell on mavericks receive my mails always late comparing my iPhone mail app why please ?

    There are issues with Mavericks Mail but only for some people. Worst on Exchange, but remember this is not "push" mail.  It will never be as fast as Active Sync push.
    For $1.99 try Airmail app, see if it is any faster. For me it is faster. If you rely heavily on 'On My Mac' folders then Airmail needs another release (in Beta currently) to support them properly, otherwise it is a very good app.. 

  • IPhone Mail App not showing all messages

    I have set my iphone mail settings to show 500 recent messages, but it only shows 10 messages - how do i get past this problem?

    What Kind of email account is it.
    If the account is Gmail or Yahoo, those are IMAP accounts which all messages can be retrieved from the server over and over again if you remove the account and re-add it.
    Now if you are using like a SBC-Global, ATT.net, Bellsouth, Anything that is a POP3 Account it will only download new message and not past ones.

  • IPhone Mail app is pulling replies from Gmail

    Any help would be appreciated but my iPhone Mail as well as the Mail app on my Macbook have been showing replies in the inbox from Gmail. For instance, I will receive an email from someone and it will show up fine, then when I reply, my sent message will show up in the thread.
    This has started about 2 days ago and is making it tough to manage my mail. I am running the newest version of the iPhone software and Mountain Lion on the Macbook.

    Anyone?

  • IPhone Mail.app does not sort mails by date

    I've just copied about 3000 old mails from a POP3 account to my Gmail account (IMAP). This was done through OS X mail.app, which just works perfect both in the OS X Mail.app and in the Gmail web interface.
    The problem is that the Mail.app on my iPhone seems to sort the mails by some kind of mail ID so all the copied mails appears first in the Mail.app. I can't find any way to sort the mails by their date, which I guess will solve the problem.
    If there is missing importing information about the problem please let me know so I can supply with more information.

    This is a known issue with gmail. I found this in their FAQ:
    "Messages uploaded or copied into Gmail using IMAP may display the wrong date in your inbox or other labels."
    See http://mail.google.com/support/bin/answer.py?answer=82365&topic=12922
    Apparently "The correct dates should appear in conversation view." applies only to web browsers and not the iPhone Mail app.

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