IPhone .mov files not supported

I'm running Aperture 3.2.1 and OSX 10.7.2 and I have an iPhone 4. I very recently migrated from iPhoto to Aperture.
When I download the photos and videos from my iPhone to Aperture now, they all appear in the Aperture library as they are supposed to. However, the videos do not have a thumbnail, but a black/blank image with a triangle/exclamation point in the center. It reads "Unsupported video format" and when I try to play the links, they do not play. I can however, open them in Quicktime and they play fine. Previously they appeared in iPhoto and could be played there, if I recall correctly.
I apologize if this is explained elsewhere, but AAPL's funky search feature for the forums has defeated me. Can anyone explain for me:
a) Is this how Aperture is supposed to work with the iPhone? (boggles the mind, but possible)
b) If not, how to fix?
c) If so, are there workarounds available?
I liked the way iPhone video was handled in iPhoto, but Aperture is much better with its imaging capabilities. But it bugs the **** out of me that I can't sort/review my videos in the same application.
Thanks for your help.
Liam

Hello sarbsohi,
This can be resovled by creating a version of the file that is compatible with your iPhone.
Select a video and choose File > Create New Version > Create iPod or iPhone Version.
iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Cheers,
Allen

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