IPhone needs to restored but I have important things on it.

I was doing the most recent update for my phone, and then it suddenly stopped and said my iPhone needed to be restored. I can't restore it because then I'll lose more than 2,000 photos and videos that are not on iTunes. Is there anything I can do?

This article will tell you where the backup file is stored, and detail the full process of performing a restore:
http://support.apple.com/kb/ht1414

Similar Messages

  • My iPod Touch 4 is telling me it needs to restore but I have important photos, notes and files that I don't want to lose as I'm not linked to the Cloud or anything

    My ipod touch needs to restore but I'm worried about doing that because I have so many important files on there which aren't linked to the cloud. I can't get into my ipod because it has the screen of the usb connecting to the itunes logo, so I can't do anything with it. Will I lose all of my photos and notes?
    Thank you!

    You will need to restore and you will lose anything that you have failed to import/sync to your computer.
    Sorry

  • Can you please check,'' it says Iphone needs a restore '' but I have Ipad

    Igot an Ipad 3g from Italy, I also have Iphone4, after I do update for my Ipad, I have a message on the screen says''Iphone can not make or receive phone calls. restore from Itunes. Ipad was. 3.2.2 I update for 4.2 but now Ipad only showing ıtunes and usb image on my screen. I have images but can't upload.
    Regard

    I tried to update it to 4.2
    but ı guess I restored with my ıphone 4 restore file.
    I did all the methods but ıpad screen is keep showing itunes+usb.
    Itunes can not recognise my ıpad.

  • My IPhone need to restore, but I want to backup my data first. Itunes keep telling me you must restore this iphone before it can be used. How I can backup my data?

    My IPhone need to restore, but I want to backup my data first.
    Itunes keep telling me you must restore this iphone before it can be used. How I can backup my data?

    At this point it is too late. When you restore it will restore the backup made at the time of the last sync. And changes to the phone's content after that last sync will be lost.

  • ?my iphone needs to restore but is locked out of itunes, help?

    I can not restore it because itunes is requesting the phone be unlocked.  I can not unlock the phone because the iphone only says plug into itunes... I can pull up am IMEI and ICCID or make an emergenC call thats it

    You can put the iphone into recovery mode to restore it.
    Disconnect the USB cable from your iPhone, but leave the other side connected to your Mac or PC
    Launch iTunes.
    Press and hold down the Home and Sleep/Power button on the top of the iPhone to turn off the iPhone.
    Press and continue to hold the Home button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on.
    Continue to hold the Home button until an alert message in iTunes informing you that an iPhone in recovery mode has been detected.

  • I have just overwritten important data, i.e. the names of those who completed the forms.  I need to restore but wasn't able to 'undo'. Please help

    I have just overwritten important data, i.e. the names of those who completed the forms.  I need to restore but wasn't able to 'undo'. Please help

    Hi,
    Unfortunately, it is not possible to retrieve the deleted data. If you have made the changes to the response and closed the response window; new data must have been saved automatically. In future, if you accidentally overwrite any data; please press ctrl+z to undo the change.
    Regards,
    Nakul

  • TS3694 my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

    my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    worth looking at for the future to understand backing up etc

  • HT4061 I lost my Iphone and I need IMEI number, but I have only serial number. Can I get IMEI number through Iphone serial number ? if possible please help and let me know how

    I lost my Iphone and I need IMEI number, but I have only serial number. Can I get IMEI number through Iphone serial number ? if possible please help and let me know how

    If you go to the computer where your sync your phone to and open itunes and then go to edit in the tool bar then preferences then device preferences then devices.. hover the mouse pointer over your device name in the back up lists that appear there and it shows the IMEI

  • My iPod has a image of the usb conector from ipod and there is an arrow pointing to the iTunes symbol, when I connect it to my computer it says it needs to restore, but I don't want to lose all the apps I bought and fotos, etc. What do I have to do?

    My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)

    I found the solution! thanks!

  • Iphone need to restore almost every day

    Hello,
    I have an IPHONE 3GS which I purchased in Italy (open for all the networks).
    About a week ago in the middle of the day the iphone suddenly had “no service” sign and I couldn’t get any calls. I tried to restart but it showed the screen “iphone need to restore” – I was than in version 3.1.2 .
    Since then I tried to restored it for many times and upgrade to 4.1 firmware. Most of the times I get the restore error 1013. But a few times the restore succeeded and the iphone worked for half a day until it showed the “no service” sign again and I couldn’t use it.
    Can anyone please advise me what to do? There is no apple service in my country.
    Thanks,
    Amir

    Hi,
    I read the message from the link you send,
    On my iphone the IMEI sometimes is unknown and sometimes is 011983006774560 (not the default).
    Now i cant even restore it because the i-tune display that there is no SIM card although there is.
    What can it be?
    Thanks,
    Amir
    Message was edited by: Amirosh

  • My phone needs a restore but I can not because my pass code is active. It only allows me to go to the emergency call screen. I can't type in my pass code What should I do?

    My phone needs a restore but I can not because my pass code is active. It only allows me to go to the emergency call screen. I can't type in my pass code What should I do?

    Thank you so much I actually did have restrictions enabled. Ur too sweet thanks again for your help

  • Help! my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!! i cant get on the phone to enter the password?!!! what do i do! thank you

    help, my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!!! i cant put the password in because the phone says it needs a restore!!1 catch 22!!! help much appreciated, thank you

    Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

  • Emails arrive fast on my iPhone and my iPad but I have to wait for hours on my iMac ?

    Why do new emails arrive fast on my iPhone and my iPad but I have to wait for hours on my iMac ?

    They don't... and there are emails I only get on my iPhone 5, later on on my iPad and they don't arrive on my iMac... at all, NOT GOOD.

  • I can't update iMovie, just to clear the red spot on the menu bar since I don't use it, update says I need to purchase but I have iMovie 9.0.4 and update is 9.0.6, do I need to purchase?

    I can't update iMovie, just to clear the red spot on the menu bar since I don't use it, update says I need to purchase but I have iMovie 9.0.4 and update is 9.0.6, do I need to purchase?

    Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    You are confusing two different versions of the iMovie app. You have downloaded an update to the boxed version that Apple sold in the past. Yoi cannot update the version that Apple now sells in the Mac App Store with that update.

  • IPhone and MacBook Pro but only have one Apple account

    Brand new to the MacBook Pro world.  First Apple laptop (or Apple computer at all for that matter) so of course I have some questions. I think I am correct in saying that basically each Apple device has to be separate and apart from another even if they reside in the same household.  Meaning that each one has to be logged on to a separate and unique Apple account and email address for things like Facetime and iMessage to work properly. So, with that said......If I personally own the iPhone and MacBook Pro but only have one Apple account how can I make them both work separately and independent of each other??? The problem I've noticed is that Facetime and iMessage do not work and conflict with each of the two devices.

    Hi BigDisMe,
    Thanks for using Apple Support Communities.
    Congratulations, and welcome to the Mac World. Actually, you can use an Apple ID, together with iCloud to make your devices work together. Both devices can be connected to the same Apple ID, and use Facetime, Messages, and email together.
    As long as both of your devices are updated to the latest OS, OS X 10.9 Mavericks for your MacBook and iOS 7.0.4 for your iPhone, you can:
    On Mac:
         1. Open System Preferences-iCloud
         2. There should be a button somewhere that says, "Add Account".
         3. Use your Apple ID to log in.
         4. Make sure to enable your Messages, Facetime, and email accounts.
         5. There is no Step 5.
    On iPhone:
         1. Open Settings-iCloud.
         2. There should be a button somewhere that says, "Add Account".
         3. Use your Apple ID to log in.
         4. Make sure to enable your Messages, Facetime, and email accounts.
         5. There is no Step 5.
    Good Luck,
    -Marcus

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