IPhone not activated by iTunes (O2, UK)
I got an iPhone 3G yesterday. I updated iTunes then connected the phone. iTunes started the activation process then prompted me to set up MobileMe to sync with the phone. I did this. Then iTunes showed the iPhone in the sidebar and synced it. At no point did I get the activation prompts to connect the phone to the O2 network. I have tried restoring the phone and setting up as a new phone, but it still doesn't activate. I have uninstalled and reinstalled iTunes (ver 8.0.1). No joy. I've tried it on a different mac - nada. I have taken the sim card out and put it back in again. Bubkis. All I get is the no service message. O2 say it is Apple's problem and I will call tech support tomorrow, but meanwhile, has anyone else had the same problem? Or, better yet, a solution?
Fault was with O2
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so i was update iphone maybe find solution but itunes said this iphone not active please helpRestore the phone via iTunes on the computer.
If there are issues with activating, these are almost always the result of a device that has been hacked or jailbroken. If that is the case no support can be provided here. -
I cannot get my iphone 4 unlock its got a "iphone not activated contact your carrier if this problem continues to occur" cant even use phone for alarm clock.
Did you already follow these steps?
iPhone: Troubleshooting activation issues
Symptoms
Your iPhone may display one of the following messages when you attempt to activate it:
"Your iPhone could not be activated because the activation server is temporarily unavailable."
"The SIM card inserted in this iPhone does not appear to be supported"
"The iPhone is not recognized and cannot be activated for service."
"iTunes was unable to verify your device."
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
Additional Information
If you are asked to enter a password to proceed with activating the iPhone, Activation Lock may be enabled as part of Find my iPhone. -
iMovie '11, what steps am I missing, when I go to SHARE, IDVD is grey and not activated, only ITUNES and MEDIA BROWSER? I want to burn a DVD.
Share your movie to the Media Browser. Then, in iDVD, drag your movie in from the Media Browser at the bottom right.
THe Share to iDVD option is only activated if your source material is DV or AVCHD. -
IPhone not recognized by iTunes any more
iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
ChrisRather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux -
IPhone not recognized by iTunes after update
I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.
Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man -
iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
Iphone not recognized in itunes after upgrade to snow leopard
after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
HT4061 my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me
my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me
Read here:
http://support.apple.com/kb/TS3221 -
Help. My Iphone 4s and mini are not found in Itunes on my new HP ENVY dv6-7246us Notebook PC that is running windows 8. I have tried all four of the usb slots; eventually the mini was discovered however after a reinstall of Itunes, neither are found.
Phone not recognised in itunes
iPhone not recognised by iTunes on PC
iPhone not recognised by iTunes on Mac -
IPhone not listed under iTunes/Edit/Preferences/Devices
Why is my iPhone not listed under iTunes/Edit/Preferences/Devices ?
iOS: Device not recognized in iTunes for Windows
Since you are using a Windows based computer, could be anti virus software preventing iTunes from "seeing" the iPhone.
iTunes for Windows: Troubleshooting security software issues
You can also try turning off the Firewall.
And try iPhone: Restarting the Apple Mobile Device Service (AMDS) on Windows -
Actually started iphone updaing in that process my iphone not activating ..please help me on this
That's because your phone is jailbroken. It won't activate.
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I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?
yepp, I have done numerous tests today, skipped router and hard wired betwenn PC and appletv3. same problem.
same network, but from my laptop, works like a charm.. so its not reproducable on all machines.
this seems to be a itunes/bonjour problem, not ATV3 problem. -
HT4623 I Upldeated my iphone 3gs 16gb frimeware 5.1.1 to 6.1.2 and my iphone not actived
I Upldeated my iphone 3gs 16gb frimeware 5.1.1 to 6.1.2 and my iphone not actived pleas help me
What is the exact wording of the error message?
Is your iPhone jailbroken or otherwise hacked? -
HT4623 after update my 3gs iphone not activating now
after update my 3gs iphone not activating now
That tends to happen if you hacked your phone to unlock it.
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