Iphone not appearing in itunes, works in windows

After I installed new Windows 7 64 Pro and Intunes 11 the software does not see my phone. I can only see it in windows and use as a camera. Tried all troubeshooting guides and went nowhere.
WTH?

Tried both links (waaaay before I posted) and no luck at all. Neither 64 nor 32 bit works.
I can log on into the store and that is it!  Here are the diagnostic results:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
OEM OEM
iTunes 11.0.0.163
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0032C0180346D6B8
Current user is an administrator.
The current local date and time is 2012-12-06 21:57:47.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 280
NVIDIA, NVIDIA GeForce GTX 280
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.0.163 (x64) is currently running.
iTunesHelper 11.0.0.163 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH10 Family USB Universal Host Controller - 3A34.  Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A35.  Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A36.  Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A37.  Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A38.  Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A39.  Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A.  Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C.  Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments 1394 OHCI Compliant Host Controller.  Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

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