IPhone not authenticated?

I just got this phone today. Everything works like texting and data, but I can't call anyone. It says my phone is not authenticated. I dialed *228 like a gazillion times and it said service updated, but it still reverts back to that message when I make a call. Please help!

I would not call it a bug. The app store app is probably using the Safari engine under the covers.
As with a Desktop computer, most apps do NOT use the proxy settings in the browser - these apps make their own TCP connections, so unless they have their own settings for a proxy, they fail too. Many IM applications have their own tab for proxy settings because they don't work through the browser.
All you can do is try contacting the developer of each app and ask them to add proxy support, but they will probably tell you to use 3G/Edge instead.
Most people just don't need proxy support as most companies that implement proxies do so to manage where and what content is accessed. So rather then use my companies internal proxie and have sites and content blocked, I just use my 3G connection.

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    2008-04-18 09:59:47,060 [AJPRequestHandler-ApplicationServerThread-7] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://SeaCRMDev01vm.olympus.f5net.com:3872/emd/main/)(ERROR = KEY_MISMATCH)
    2008-04-18 10:00:17,197 [AJPRequestHandler-ApplicationServerThread-9] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://SeaCRMDev01vm.olympus.f5net.com:3872/emd/main/)(ERROR = KEY_MISMATCH)
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    2008-04-18 10:00:47,543 [AJPRequestHandler-ApplicationServerThread-10] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://SeaCRMDev01vm.olympus.f5net.com:3872/emd/main/)(ERROR = KEY_MISMATCH)
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         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
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         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
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         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
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         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderContent(Unknown Source)
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         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.DataScopeRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
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    2008-04-18 10:04:15,342 [EMUI_10_04_15_/console/admin/rep/emdConfig/emdTargetsMain$target=SeaETLDev01s.olympus.f5net.com_3A3872$type=oracle*_emd] ERROR emdConfig.EmdConfigTargetsData getEmdTargetsList.1767 - CommException: Unable to get list of targets from emd-getEmdTargetsList()
    2008-04-18 10:04:15,352 [EMUI_10_04_15_/console/admin/rep/emdConfig/emdTargetsMain$target=SeaETLDev01s.olympus.f5net.com_3A3872$type=oracle*_emd] ERROR emdConfig.EmdConfigTargetsData getEmdTargetsList.1769 - peer not authenticated
    oracle.sysman.emSDK.emd.comm.CommException: peer not authenticated
         at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest(EMDClient.java:1680)
         at oracle.sysman.emSDK.emd.comm.EMDClient.getMetadataTypes(EMDClient.java:506)
         at oracle.sysman.eml.admin.rep.emdConfig.EmdConfigTargetsData.getEmdSupportedTypes(EmdConfigTargetsData.java:2693)
         at oracle.sysman.eml.admin.rep.emdConfig.EmdConfigTargetsData.getEmdTargetsList(EmdConfigTargetsData.java:1760)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
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         at java.lang.reflect.Method.invoke(Method.java:324)
         at oracle.cabo.ui.data.provider.MethodDataProvider.getDataObject(Unknown Source)
         at oracle.cabo.ui.data.provider.TableDataProvider.getDataObject(Unknown Source)
         at oracle.cabo.ui.data.provider.CachingDataProvider.getDataObject(Unknown Source)
         at oracle.cabo.ui.data.provider.DataProviderStack.getDataObject(Unknown Source)
         at oracle.cabo.ui.LogicalNodeRenderingContext.getDataObject(Unknown Source)
         at oracle.cabo.ui.RootRenderingContext.getDataObject(Unknown Source)
         at oracle.cabo.ui.LogicalNodeRenderingContext.getDataObject(Unknown Source)
         at oracle.cabo.ui.RootRenderingContext.getDataObject(Unknown Source)
         at oracle.cabo.ui.data.DataBoundValue.getValue(Unknown Source)
         at oracle.cabo.ui.BaseUINode.getAttributeValueImpl(Unknown Source)
         at oracle.cabo.ui.BaseUINode.getAttributeValue(Unknown Source)
         at oracle.cabo.ui.laf.base.BaseLafRenderer.getAttributeValue(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.FormValueRenderer.renderAttributes(Unknown Source)
         at oracle.cabo.ui.ElementRenderer.prerender(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.prerender(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.oracle.desktop.HeaderRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderNamedChild(Unknown Source)
         at oracle.cabo.ui.laf.base.SwitcherRenderer._renderCase(Unknown Source)
         at oracle.cabo.ui.laf.base.SwitcherRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.ContextPoppingUINode$ContextPoppingRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderIndexedChildren(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.renderWithNode(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.oracle.desktop.PageLayoutRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.DataScopeRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BodyRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.servlet.ui.UINodePageRenderer.renderPage(Unknown Source)
         at oracle.cabo.servlet.AbstractPageBroker.renderPage(Unknown Source)
         at oracle.cabo.servlet.PageBrokerHandler.handleRequest(Unknown Source)
         at oracle.cabo.servlet.UIXServlet.doGet(Unknown Source)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:380)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:65)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:190)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:16)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:20)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:20)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:353)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:659)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:186)
         at java.lang.Thread.run(Thread.java:534)
    2008-04-18 10:04:15,426 [EMUI_10_04_15_/console/admin/rep/emdConfig/emdTargetsMain$target=SeaETLDev01s.olympus.f5net.com_3A3872$type=oracle*_emd] ERROR emdConfig.EmdConfigTargetsData getEmdUploadData.1530 - peer not authenticated
    2008-04-18 10:04:19,374 [AJPRequestHandler-ApplicationServerThread-5] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://SeaCRMDev01vm.olympus.f5net.com:3872/emd/main/)(ERROR = KEY_MISMATCH)
    2008-04-18 10:04:19,531 [AJPRequestHandler-ApplicationServerThread-12] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://SeaCRMDev01vm.olympus.f5net.com:3872/emd/main/)(ERROR = KEY_MISMATCH)
    Any help would be greatly appreciated
    Thanks in advance

    We had a similar issue. It was because some garbage was in the repository and the etc/hosts file needed tweeking.
    Here is what we did....
    Issue:
    "Communication from the Oracle Management Service host to the Agent host failed. Refer to help for details. peer not authenticated"
    1. Stop OEM agent on problem host
    2. Login to oem console and note the problematic host name & agent port exactly as it appears in the OEM console.
    3. Remove all targets for this agent via the OEM console.
    4. Remove agent via OEM console.
    5. Login to repository database as sys and run the following command:
    exec mgmt_admin.cleanup_agent('HOSTNAME:AGENT_PORT');commit;
    6. Remove agent software from the problematic host.
    7. In /etc/hosts file on the OEM server, local host entry should be unique and formated as follows:
    3.24.7.156 unxoradb014.corporate.ge.com unxoradb014
    8. Reinstall agent on the host.

  • Is there a note app that syncs with the native iphone notes app

    Looking for a feature rich app to pull notes from the native iPhone app.   I Like holding down the home button to tell Siri to take a note but want to do more with the note after she has taken it.  Is there a note app that pulls from the basic iPhone notes app?

    You Both can Add one email Account on Both Phones and then sync the Calender With Email - This way when one will add a reminder or event it will automatically synced to the other
    Regards Eree - Follow me on Twitter - Facebook - Google+
    For More visit My Blog

  • Error Message For BISystemUser: User not authenticated

    We have migrated from DEV to PROD env.(11.1.1.1 -> 11.1.1.3). Along problems with bipublisher - there are some strange thingths: we successfully loging using weblogic account into AdminConsole и Enterprise Manager, but in Answers we get an error: invalid username or password.
    nqserver.log:
    ...[ERROR:1] [] [] ... [tid: 1090] Error Message For BISystemUser: User not authenticated.
    ...[ERROR:1] [] [] ... [tid: 1090] [nQSError: 43126] Authentication failed: invalid user/password.
    In oracle support we found such issue (Doc ID 1308389.1):
    OBIEE 11g Error: "Unable to Sign in. invalid username or password was entered" After Changing Repository, Deleting BISystem User, Adding it Back (Doc ID 1308389.1)
    Applies to: Business Intelligence Server Enterprise Edition - Version: 11.1.1.3.0 [1905] to 11.1.1.5.0 [1308] - Release: 11g to 11g
    Symptoms: In OBIEE 11.1.1.3.0 using default authenticator, it is not possible to log in to OBIEE after changing repository. To troubleshoot, BIsystemuser was removed from global roles and added back again.
    Getting error: Unable to Sign in. invalid username or password was entered
    Changes: Changed repository, deleted BISystemuser, added the user back
    Cause: Several changes e.g changing rpd, deleting bisystem user, adding the user back etc. occurred in the environment and caused log in to OBIEE to stop working
    Solution: After a lot of troubleshooting e.g re-starting system in the correct order, refreshing GUIDs, re-start OBIEE with default SampleAppLite.rpd and web catalog, the error persists. The system was uninstalled and re-installed to avoid further corruption and configuration problems in the new installation. This resolved the problem
    Does we have to 'reinstall or make a lot of troubleshooting e.g re-starting system ' to solve this error?
    It seem to be funny for PROD environment. How we cam resolve this problem?

    Are you saying you upgraded both dev and prod from 11.1.1.1 to 11.1.1.3 or that you migrated a dev 11.1.1.1 to a prod 11.1.1.3? What did you migrate?
    At a rough guess the BISystemUser password is different in dev and prod (created by system on install) and in your 'migration' you've moved the dev credential across to prod.
    If that's the case you need to change the bisystemuser password to something known and update the credential store password.
    Another possibility might just be that you need to regenerate the GUIDs:
    http://download.oracle.com/docs/cd/E21764_01/bi.1111/e10543/privileges.htm#BIESC721

  • How do I export my iPhone notes to my MacBook? I have OSX 10.7.5 and iOS 6.1.4

    How do I export my iPhone notes to my MacBook? I have OSX 10.7.5 and iOS 6.1.4.

    Hello there, OldRailroadMan.
    The following Knowledge Base article should help with how to sync notes from your iPhone to your computer:
    iOS: Syncing Notes
    http://support.apple.com/kb/HT4191
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT1414 iphone not recognized in windows or itunes

    iphone not recognized in windows or itunes

    My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1.  My wife's iphone 5 had no issues.  I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports.  Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone.  Flip the cable and it goes straight to "unknown device".  Doesn't matter which cable I use, it only works on one side.  My wife's works both ways.  I can't explain it, but there it is.  I put a dot with a permanent marker on the cable to identify which side goes up.

  • IPhone not being recognized by iTunes anymore

    Howdy,
    Like the subject line says. It use to auto recognize so I can sync, though the last time I synced was back in Dec 2007. But now it doesn't even recognize the device at all. itunes won't list it on the left hand menu, so I can't sync.
    Not sure if it's the latest update to iTunes 7.6.1.9 that caused it.
    Tried:
    Swapping different USB ports. It only recognizes that there is a camera device attached.
    Tried uninstalling the latest update and running an older version of iTunes I downloaded last Oct. But the old version won't start up because the library has already been updated to newer version.
    Did a hard shutdown of my iPhone, and that doesn't work.
    Tried charging iPhone to max and that didn't work.
    Basically, nothing is working.
    Any ideas? Not sure if it's the device or my computer, and I can't seem to find any way to reach customer support on this website... it's like a maze.
    I'm using Windows XP. I'm about to pull my hair out!

    Hello
    Posted below is some troubleshooting that may possibly assist you today. Please be aware I am also posting what may have been done already. You can skip past this if needed. Simply posting it for others as well. If you have any other questions feel free to post back.
    1. Go to Add/Remove Programs, Located in the control panel. And check and see if "Apple Mobile Device Support" is listed. It is usually located right above "Apple Software Update"
    If it is not there. Then this is the reason iPhone stopped showing up. Please follow the next step below to possibly resolve this.
    1 A - Uninstall the following programs in the following order if possible. Then reinstall iTunes 7.1.6.9 for Windows
    * Remove Apple Mobile Device Support
    * Remove Apple Software Update
    * Remove Bonjour
    * Remove any iPod Updater Programs
    * Remove Quicktime
    * Remove iTunes
    -Reboot the computer, Then download and install iTunes 7.1.6.9
    Once you have installed, Connect the iPhone, Wait and see if it shows up in iTunes. If it does not proceed below.
    2. Go to Start- Run- type services.msc and press ok. The services window will launch.
    Do you see Apple Mobile Device in the list? If so the Status should be started. If it is anything else please post back what it is.
    You can usually right click on Apple Mobile Device, And tell it to start service if it was some how stopped. Once you start it and it stays started, Reconnect iPhone and see what happens.
    If for some reason the service auto stops, This is sometimes caused by Security Software. Please disable or uninstall this software for testing, And see if it allows the service to be started.
    If for some reason Apple Mobile Device says it is disabled. Then do the following
    2 A - Right click on Apple Mobile Device, Select Properties, Look for Startup Type, Switch it to Automatic, and Apply settings, Then Start the service and press ok, Now test iPhone
    3. Please test all USB Ports and see if any of them resolve iPhone not showing in iTunes, Also if possible connect iPhone to another PC to ensure it is not the iPhone itself. This will isolate it to something on the PC or iPhone
    If possible disconnect any un-needed USB Devices.
    If needed follow this article as well
    iPhone not recognized in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=305716

  • My iphone not recognized in iTunes for Windows

    my iphone not appear under devices in iTunes after connect it to windows pc

    Have a look at this document:
    http://support.apple.com/kb/TS1538

  • IPhone not recognized by iTunes any more

    iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
    iPhone 3Gs 32 gig
    iPod (5th gen)
    3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
    I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
    Mac then froze.
    Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
    Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
    Deleted iTunes using AppZap then downloaded iTunes from Apple website.
    iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
    Also, iTunes doesn't see my iPhone when I plug it in.
    Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
    HELP!
    By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
    Keeping fingers crossed and hoping for an answer....
    Chris

    Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
    After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
    usbaapl.cat
    usbaapl.inf
    usbaapl.sys
    All dated 7/22/2008.
    My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
    usbscan.sys
    ptpusb.dll
    ptpusd.dll
    Any help would be appreciated! Thanks!
    -Alex
    Message was edited by: Cassiux
    Message was edited by: Cassiux

  • A Solution for freeze at Connect to iTunes & iPhone not being recognized:-)

    Had a nightmare last night whilst updating my 3GS to IOS 4 on a vista PC, really thought I'd broken my phone, which refused to talk to iTunes or reboot. It just constantly displayed a USB plug with Connect to iTunes, Here's how I finally resolved it.
    DFU MODE:
    Step-by-Step
    1. Turn the iPhone ON
    2. CONNECT it to the computer with a DIRECT USB connection.
    3. Make sure iTunes is open so you'll know when it enters DFU mode.
    4. HOLD the Power/Sleep-Wake button AND the Home button for 10 seconds.
    5. RELEASE only the Power/Sleep-Wake button and continue to hold the Home button.
    6. WAIT until iTunes recognizes the phone in DFU Restore mode (in Windows a bubble pops up saying it recognized new hardware "DFU Mode" or something to that effect)
    The last step may take SOME TIME, 60 seconds or so.
    The screen should be OFF (black), if you see the "Connect to iTunes" logo, START OVER.
    It may take a few attempts to do the steps just right but it worked for me.
    Failing that completely and I mean completely remove itunes and re-install then carry out the above. Details on how to completely remove iTunes here http://support.apple.com/kb/HT1923
    Took a while but all's well now
    Message was edited by: BazaBoy
    P.S I didn't lose any iPhone content but had to restore my phone then update from iTunes which even after you have completely uninstalled and reinstalled it should find all your music etc again.

    Have you attempted to connect iPhone to other USB Ports on your Mac?
    Make sure you are not connecting the iPhone via a USB Hub, Mac keyboard, or using a USB extension cable.
    Posted below are some articles that may assist.
    iPhone: Not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iPhone: Troubleshooting USB connections
    http://support.apple.com/kb/TS1286
    iPhone and iPod touch: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
    http://support.apple.com/kb/HT1747?viewlocale=en_US

  • My "Notes" app on my iPhone 4S is no longer syncing up with my "Notes" app on my PC or on my iPad.  It was syncing up fine before.  But no longer.  How do I fix this so that whatever I type in iPhone "Notes" will appear in my other devices' "Notes"?

    My "Notes" app on my iPhone 4S is no longer syncing up with my "Notes" app on my PC or on my iPad.  It was syncing up fine before.  But no longer.  How do I fix this so that whatever I type in iPhone "Notes" will appear in my other devices' "Notes"?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • IPhone not recognized by iTunes after update

    I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

    Symptoms:
    iPhone not recognized by iTunes on Windows computer, however an iPod will.
    The iPhone CAMERA appears in windows My Computer - but nowhere else.
    Problem:
    The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
    SOLUTION:
    From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
    G-Man

  • My problem is that after upgrade to IOS 6.1.3 my iphone not sounds! dont have sounds notifications for whatssap, FB, mails and can't listen music and talk with skype without headphones or speakers! only have vibrator and sound for one coming call!! what c

    My problem is that after upgrade to IOS 6.1.3 my iphone not sounds! dont have sounds notifications for whatssap, FB, mails and can't listen music and talk with skype without headphones or speakers! only have vibrator and sound for one coming call!! what can i do!???? Thanks a lot for help me!!!!

    I have a nearly identical problem with my Ipad 3. Mine is the left channel. I've yet to find help, but have found a number of other posts on this and other forums discussing the issue. People have tried restore, reset etc. Also, cleaning the ports with compressed air or cotton swabs. It appears to be a software issue, but no one is sure.
    Along with the original poster, I'd appreciate any help.
    As far as the 'level 6' poster, if you're going to be rude, please don't bother. Hope it was just a bad day.

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