IPhone not available in iTunes after upgrade to 10.6 and IOS 5.1

I upgraded iTunes to 10.6 on WinXP and IOS to 5.1 on my iPhone 4. Now the iPhone does not appear in iTunes when I plug it in. The phone does appear in Explorer as an external HDD. Is WinXP no longer supported?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

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Iphone not recognized in itunes after upgrade to snow leopard

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Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

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Hi there Karin01,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

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Hi, I hope someone out there can help with a problem I have with my iPhone 3GS currently running 4.1.
I recently upgraded to iTunes 10.0.1 and iTunes has not worked correctly since.
When I connect my iPhone to PC with a USB I receive the usual pop-up asking what I would like to do with the device, but when I open iTunes, the phone is not located and listed in Devices (devices not even shown on the menu).
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Hi,
Hopefully someone on here might be able to help me also =)
I can't be 100% certain when but pretty sure it's since I updated to itunes 10 I haven't been able to sync or charge my iphone through my laptop, although it still charges through mains charger. My laptop makes a noise when I plug the iphone in but does not recognise it in windows or itunes. I have tried the above steps but cannot locate the phone anywhere in device manager or when in recovery mode. Have tried different cables and usb drives aswell as restarting etc.
Any advice appreciated
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Iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...

I restore my US version iphone 5s by connecting itunes after restore it shows hello and select country, and activation, but it does not activating why? is it work in china ?

i restore my US version iphone 5s by connecting itunes after restore it shows hello and select country, and activation, but it does not activating why? is it work in china ?

If the iPhone is locked to a US carrier, you cannot use the SIM card of another carrier on it to either activate it or use the iPhone.
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I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Changing New 3G Iphone serial number in Itunes after upgrade

I just bought a new 3G I Phone. How do you edit the serial number in ITunes? It still has the old serial number from my previous generation IPhone.

When you plug in the iPhone for the first time iTunes should have told you this is a new iPhone and that a previous iPhone was synced and would you like to restore. You should of clicked yes. But even if you didn't iTunes should recognize it as another phone and not copy the serial number. While the iPhone is plugged into iTunes go to "Settings > General > About" and scroll down to the serial number. Then tell me if the one on the iPhone 3G and the one in iTunes match.

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After upgrading to iTunes 10.5.1.42, the apps I've purchased no linger show in the library listing. They are still on my Windows 7 machine in the folder ...\music\iTunes\iTunes Media\Mobile Applications. They just do not show in iTunes. Does anyone know how I can get them to show again?

I get to this step in step 5 but I dont have the file/directory
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Where can I download the needed file? I think it is called usbaapl64

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I have upgraded nearly 250 songs to iTunes Plus and have upgraded my library at every available opportunity, but I still have 155 songs that have not been available for upgrade. Many of the songs and albums that have not been upgraded are available for purchase in iTunes in the iTunes Plus format.
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What can apparently happen is that for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
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It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

IPhone not appearing on iTunes after IOS 5 update

After installing IOS 5 iTunes update the computer asked to re-start my PC. I beleive that my connected iPhone 3GS was still updating so, when the computer re-started, the update to the phone terminated. After re-booting iTunes has been updated but my iPhone just has the image of the USB cable and the iTunes logo on it. Nothing I now do makes the iPhone appear on the iTunes directory. I have successfully installed the new firmware onto another iPhone 3GS but the original phone is unresponsive. Anyone know how to install the software onto the phone when it doesn't appear on the iTunes directory?

i have the same problem. although my mac didnt ask for restart, installation stopped half way through the updating, and it comes up with unknown error 1 , once ive managed to exit recovery mode( the usb and itunes logo) apple logo appears, and then its loading and THEN ITS TURNING ITSELF OFF and ON - > after that apple apears - loading... and yeah goes in circles.
I've tried to restore previous copy but itunes wont let me do it anymore, it comes up with an error.
I've edited hosts, and it's still not working.
... any ideas anyone?

IPod is not recognized in ITunes after upgrade to 7.3.1

Please help. I upgraded ITunes to the 7.3.1 version and now my IPod is not recognized in my ITunes. The USB port is working since my IPod recharged when I plugged it into the computer. I uninstalled & then reinstalled ITunes, but, my IPod is still not recognized by ITunes or my computer. I cannot find it listed in "my computer" files.
Any suggestions as to what happened? Thanks.
J.
Dell Windows XP

Your post solved the same problem for me. Thank you so much! And thanks to JaketheSnake for starting this thread. iTunes used to start up automatically whenever I connected my iPod Touch, but a couple of months ago it quit doing that. I didn't think much of it as I just clicked on iTunes in the dock and opened it and went on my merry way. I just figured something in the last iTunes update changed it's behavior. But lately I noticed that my iPod Touch would be in the source list while it was syncing and then it would sometimes just disappear. I was too lazy to start a thread, I guess, because I just thought someone would tell me to "restore" my iPT and I had gotten used to my little "work arounds". But now it's fixed, thanks to both of you.
Judie

IPhone not seen in iTunes after Windows XP reinstall

Hi
Can anybody please help me with this, I've tried googling the problem and checking the Apple support info but no luck.
When I plugged my iphone 3GS in, iTunes doesn't see it. (Windows recognises the device.)
This worked up until I reinstalled Windows XP (service pack 3) onto a new hard drive, and have installed the latest version of iTunes (10.6.3.25).
I had copied all my data from my old XP installation onto the new hard drive, including my iTunes directory (iphone sync data - apps, music) , so I just pointed iTunes at the directory and it happily loaded all my apps. Note: Version of iTunes was from 2011 - not sure if it was same, I think it was 10-something.
Note: iphone is NOT jailbroken
Steps I have already taken:
- run through all the steps at support.apple.com/kb/TS1538
- checked that my cable is ok (iphone charges and is recognised by Windows)
- authorised my "new" computer.
- tested my iphone - I went into a mac store and they plugged it in and it was picked up by itunes on their computer
- disabled my virus protection while testing (AVG)
- uninstalled and reinstalled iTunes, and rebooted my computer
- confirmed Apple Mobile Device Support (AMDS) is installed, and restarted it
Has anybody else seen something like this when reinstalling Windows?

DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

IPhone not appearing in iTunes after 3.1 update

Hi everyone....I went to update to the 3.1 OS for my iPhone 3G but during the update it got stuck at the "connect to iTunes". I have uninstalled iTunes and AMD services multiple times. I managed to restore the phone but after the restore it doesn't appear in iTunes and the screen is now stuck at "emergency call" now and "connect to iTunes" and can not restore my back up data. My computer doesn't seem to recognize my phone at all but does recognize my iPod touch. If anyone has any sugestions on how to get it to work I would appreciate it because I really need to get my phone working properly.
Message was edited by: APHL

I'm having a similar problem. I was running the same update. Not only does I-Tunes fail to recognize my I-Phone, my I-Phone is not operable. It just displays the moving circular icon in the middle of a black screen, as if it's doing something. What a drag.

IPad/iPhone Not Appearing in iTunes After Updating iOS from 8.0 to 8.1.1

After updating my iPad and iPhone from iOS 8.0 to iOS 8.1.1, neither device will show up any longer in iTunes. After the update completed, I received the following error message in a pop-up window:
"iTunes could not connect to this iPhone. An unknown error occurred (0xE800001F)."
I've restarted both devices and my computer and have the most up-to-date version of iTunes installed. I'm on a Windows 8 PC.
Any suggestions?

Hey samuelayres,
Thanks for the question and detailed information. You’re in luck, we have a support resource that includes troubleshooting steps for this exact issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Thanks,
Matt M.

IPhone not available in iTunes after upgrade to 10.6 and IOS 5.1

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