Iphone not being recognised as a device on my laptop

HI,
I currently have the iphone 4.  I'm running the latest version of Itunes.  I tried to connect my phone to update it and it comes up with an error as below:
this iphone cannot be used because the apple mobile device service is not started.
I have just got the new iphone 4s but again the same error has come up.
is there something that i need to enable on itunes/ on the phone so the phone is recognised?
many thanks
Kim

search this forum for "apple mobile device service" and you find all the information you need and then some.

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