Iphone not found in itunes

Help.  My Iphone 4s and mini are not found in Itunes on my new HP ENVY dv6-7246us Notebook PC that is running windows 8.  I have tried all four of the usb slots; eventually the mini was discovered however after a reinstall of Itunes, neither are found. 

Phone not recognised in itunes
iPhone not recognised by iTunes on PC
iPhone not recognised by iTunes on Mac

Similar Messages

  • IPhone not found in iTunes for Mac. Tried all of Apple's suggestions. Discoverable on Wifi (partially) and recognized as camera.

    I have an iPhone 4S with iOS 6 beta 1 installed. 2009 MacBook Pro with latest Lion and iTunes software available at the moment (22nd June 2012).
    iTunes won't find the iPhone unless they're both on the same wifi (I have wifi sync enabled). Syncing doesn't work very well on wifi though. iPhoto/Aperture find the iPhone as a camera and import/delete photos from it fine. I've tried many combinations of ports/USB cables but none works. I've followed all of the suggestions Apple gives. None worked. I know that iOS 6 is beta software, but I still can't figure out why this would happen.
    I was wondering if any of you guys had any similar problem.
    I believe the problem is related to my computer.
    There's no Apple Store near me and I don't have an APP for Express Lane support.

    Tim - were you able to get this resolved?  I have had this same issue.  Usually a full reboot helps but I have also been able to close down iTunes, open Activity monitor and kill the usbmux process and iTunesHelper process.  Then open up iTunes again.
    I think, and this is only my opinion, that when iTunes is open and you close the lid (put it to sleep) the usbmux that it uses to sync over wifi gets funny when it wakes back up.
    Good luck!

  • New IPhone 4 charger charges when plugged into computer but not found in ITunes

    I recently bought a Reiko Iphone 4 charger and when I plugged it into my computer it charges the phone but is not found on itunes or IPhoto..how can I fix this?

    Hey tke6191!
    Here is an article that will help you troubleshoot this issue with iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Followed troubleshooting for iPhone not found in devices iTunes and that did not work...  Now what?

    Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work...  Now what?

    That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it

  • IPhone not recognized by iTunes any more

    iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
    iPhone 3Gs 32 gig
    iPod (5th gen)
    3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
    I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
    Mac then froze.
    Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
    Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
    Deleted iTunes using AppZap then downloaded iTunes from Apple website.
    iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
    Also, iTunes doesn't see my iPhone when I plug it in.
    Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
    HELP!
    By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
    Keeping fingers crossed and hoping for an answer....
    Chris

    Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
    After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
    usbaapl.cat
    usbaapl.inf
    usbaapl.sys
    All dated 7/22/2008.
    My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
    usbscan.sys
    ptpusb.dll
    ptpusd.dll
    Any help would be appreciated! Thanks!
    -Alex
    Message was edited by: Cassiux
    Message was edited by: Cassiux

  • HT1386 my sync stops due to iphone not found during the final copy step...how do I fix?

    my sync stops with an error message that iphone not founds during the final copy step...how to I fix?  always work before.

    The backup is located at: iTunes/Preferences/Devices. Select the backup from the window and hit the delete key. Then connect your iPhone to your computer. It'll take a new backup.

  • HT1296 iphone not found when syncing?

    Iphone not found when syncing? How do you fix?

    Have you tried this?
    Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

  • HT1926 Have the same problem as many other users: tried to update iTunes on Windows 7 today; first message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 1

    I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open.  First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • IPhone not recognized by iTunes after update

    I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

    Symptoms:
    iPhone not recognized by iTunes on Windows computer, however an iPod will.
    The iPhone CAMERA appears in windows My Computer - but nowhere else.
    Problem:
    The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
    SOLUTION:
    From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
    G-Man

  • I have Windows 8 on a Dell laptop, i upgraded to 8.1 When i download iTunes, when i click finish, awindow pops up that says," Application support not found, uninstall iTunes and download again,Error 2" After 3times,it still says same thing.

    Hello Community, I hope ya'll can help me. I have a Dell Laptop with a 32-bit Operating System, running Windows 8 with Media Center. I Upgraded to Windows 8.1 recently. Some of my Apps I had with Win. 8 were not compatible with 8.1. This next is my problem, When I install iTunes everything downloads fine until I click finish. @ windows pop up, 1 after the other. The 1st one says, " Application Apple Support not found, Uninstall iTunes and try download again. "  Then a second window says, " Error 2 ",  "The iTunes Application cannot run without the Apple Support ...."  What is this "Error 2" and is there a fix for this? I appreciate everyones knowledge in helping me come to a solution. as I aint no hi-tech redneck!    Thank you,  Bob Bryan

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • Iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

    iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • Iphone not recognized in itunes after upgrade to snow leopard

    after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
    Account OK in iTunes.
    Any idea how to resume normal sync ?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • HT4061 my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me

    my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me

    Read here:
    http://support.apple.com/kb/TS3221

  • IPhone not listed under iTunes/Edit/Preferences/Devices

    Why is my iPhone not listed under iTunes/Edit/Preferences/Devices ?

    iOS: Device not recognized in iTunes for Windows
    Since you are using a Windows based computer, could be anti virus software preventing iTunes from "seeing" the iPhone.
    iTunes for Windows: Troubleshooting security software issues
    You can also try turning off the Firewall.
    And try iPhone:  Restarting the Apple Mobile Device Service (AMDS) on Windows

  • I am trying to get itunes to burn a disc on a Samsung external drive but I get a message disc burner or software not found. Itunes 11.1.5.5 does recognize a bought disc in the drive.

    I am trying to get itunes to burn a disc on a Samsung external drive but I get a message disc burner or software not found. Itunes 11.1.5.5 does recognize a bought disc in the drive.

    Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
    tt2

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