IPhone not mounting in iTunes
I just bought my iPhone a little over a week ago, and I had been syncing it with a PC, I finally upgraded to Tiger on my iMac (only a couple years behind, I know) but now my iPhone isn't showing up in iTunes. When I plug it in, it appears in iPhoto and asks me if I want to import my pictures, but I can't seem to get it to show up in iTunes....What am I missing?
Download and reinstall iTunes. You don't need to uninstall first. Do this even if you already have the latest version.
Similar Messages
-
My iphone 4 with IOS 5 will not mount in iTunes. Please help.
my iphone 4 with IOS 5 will not mount in iTunes. I think it's due to icloud but i turned icloud off on my phone. Now music in my itunes that i have ripped from CDs cannot be put onto my phone. My iPhone will charge when lugged into my mac book pro but will not mount in iTunes. Also I have Snow leopard on my laptop. Can anyone help.
I have precisely the same problem. The Mac mini will not see the iPhone in iTunes, Disk Utility or Image Capture. My MacBook Air, with a different iTunes library cannot see it either but they can both see my iPad & iPods.
I have tried restarting the computer with only the iPhone connected via USB. No help. I do not see the point in re-loading iTunes if my other machine cannot see it but can see other iOS devices.
All software is up to date on machines & iOS devices. -
My Ipod 4th Gen will not mount into Itunes
Please anyone with technical knowledge HELP ME.
The basic problem is that my 4th Generation Ipod will not mount into Itunes.
Let me tell you what I have done so far this includes all the R's, I have also followed the advice of reinstalling itunes and Quicktime I have also tried backwards installing to version 6 (at present I have upgraded to version 7.0.2). The ipod is visible in Windows and I still am able to use it as disk as I have programs I am using off it.
I have tried a fifth gen and also an Ipod mini and both mount onto my Itunes.
I have tried to reinstall the Ipod software, however the previous ipod updates do not work and as the Ipod cannot be mounted I cannot use Itunes to update it as it is not visible.
I have also run the Ipod Diagnostic in Itunes and everything seems fine (I have included the report if anyone can please understand it)and at the very bottom it states that the Ipod is truly Mounted. WELL ITS NOT
I really am getting desperate now as this is the same on both my Desktop and Laptop and I am getting very close to throwing the whole thing out along with all the rest of my computer equipment.
Thanks a lot
DIAGNOSTIC REPORT
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
FUJITSU SIEMENS AMILO PRO V2030
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskFUJITSUMHV2040BH______________________00000025, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller, PCI bus 0, device 16, function 0. Device is working properly.
VIA USB Enhanced Host Controller, PCI bus 0, device 16, function 4. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 0, device 12, function 2. Device is working properly.
Connected Device Information
PAUL'S IPOD (E:\), iPod with Click Wheel running firmware version 3.1.1
Serial Number: JQ447113PQ7
Bus Speed: 61440
The last connected iPod serial number: JQ524ER2S41.
The iPod Service Logging Information:
[SERVICE: 0xDA8,09:16:59 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sat Nov 18 09:16:59 2006)
[SERVICE: 0xDA8,09:16:59 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xDB8,09:17:00 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x4F0,09:17:00 INFO] Listener Window created
[SERVICE: 0xDB8,09:17:02 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device is an iPod
[SERVICE: 0xDB8,09:17:02 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:08 INFO] [-1] set waiting to mount = 1
[SERVICE: 0xDB8,09:17:08 INFO] [1] Assigning session 0
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xDB8,09:17:08 INFO] [1] input #0 from src #0
[SERVICE: 0xD24,09:17:08 INFO] [1] input #0
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0xD24,09:17:08 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xD24,09:17:08 INFO] VendorId: Apple
[SERVICE: 0xD24,09:17:08 INFO] ProductId: iPod
[SERVICE: 0xD24,09:17:08 INFO] revision: 1.62
[SERVICE: 0xD24,09:17:08 INFO] vendor bytes:
[SERVICE: 0xD24,09:17:08 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0xD24,09:17:08 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0xD24,09:17:08 INFO] [1] Power State: Not Powered
[SERVICE: 0xD24,09:17:08 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xD24,09:17:08 ERROR] Did not find first letter of stage
[SERVICE: 0xD24,09:17:08 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0xD24,09:17:08 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:17:11 INFO] [1] input #1 from src #0
[SERVICE: 0x52C,09:17:11 INFO] [1] input #1
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xDB8,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0xDB8,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0xDB8,09:17:11 INFO] [1] input #2 from src #0
[SERVICE: 0x4EC,09:17:11 INFO] [1] input #2
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xDB8,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:17:11 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:14 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:17:15 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:17:16 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:17:16 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:16 INFO] 9:17:16, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:17:16 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:17:18 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:17:18 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4EC,09:17:18 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:17:18 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #3 from src #0
[SERVICE: 0xD24,09:18:21 INFO] [1] input #3
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #4 from src #0
[SERVICE: 0x4EC,09:18:21 INFO] [1] input #4
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #5 from src #0
[SERVICE: 0x52C,09:18:21 INFO] [1] input #5
[SERVICE: 0xD24,09:18:22 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:23 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:23 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:23 INFO] [1] progress is now 1
[SERVICE: 0x4EC,09:18:23 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x4EC,09:18:24 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x52C,09:18:24 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x52C,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:24 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xD24,09:18:24 INFO] [1] progress is now 0
[SERVICE: 0xD24,09:18:24 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x4F0,09:18:38 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 1
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #6 from src #0
[SERVICE: 0x4EC,09:18:38 INFO] [1] input #6
[SERVICE: 0x4EC,09:18:38 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Unmount
[SERVICE: 0x4EC,09:18:38 INFO] [1] progress is now 3
[SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
[SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
[SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
[SERVICE: 0x52C,09:18:38 INFO] [1] input #7
[SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
[SERVICE: 0xD24,09:18:38 INFO] [1] input #8
[SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
[SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
[SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
[SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
[SERVICE: 0x52C,09:18:48 INFO] [1] input #10
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
[SERVICE: 0xD24,09:18:48 INFO] [1] input #11
[SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
[SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
[SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
[SERVICE: 0x52C,09:39:01 INFO] [1] input #13
[SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
[SERVICE: 0xD24,09:39:02 INFO] [1] input #14
[SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
[SERVICE: 0x52C,09:42:41 INFO] [1] input #15
[SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
[SERVICE: 0xD24,09:42:41 INFO] [1] input #17
[SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
[SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
[SERVICE: 0x52C,09:42:51 INFO] [1] input #18
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
[SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
[SERVICE: 0xD24,09:42:51 INFO] [1] input #20
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
[SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
[SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
[SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
[SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
[SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
[SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
[SERVICE: 0x52C,09:42:53 INFO] [1] input #21
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
[SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
[SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
[SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
[SERVICE: 0xD24,09:43:11 INFO] [1] input #23
[SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
[SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x200,09:43:16 INFO] Mounted
[SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:16 INFO] Mounted
[SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
[SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD10,09:43:33 INFO] Mounted
[SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
[SERVICE: 0xD10,09:43:34 INFO] Mounted
[SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x200,09:43:54 INFO] Mounted
[SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
[SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xD10,09:43:54 INFO] Mounted
[SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.
-
IPhone not recognized by iTunes any more
iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
ChrisRather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux -
IPhone not recognized by iTunes after update
I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.
Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man -
Ipod (3rd gen.) does not mount to iTunes
My ipod (3rd gen.) does not mount on iTunes (using a Mac). When plugged in, it appears on my desktop as if it were a jump drive.
I was planning on re-formatting it with Disk Utility but I'm not sure if this is a good idea. I also realised that the Format is listed as Windows NT File System (NTFS) when I have the disk utility window open. If I need to format with Disk Utility, what format option should i choose? (i.e. Mac OS Exteneded (Journaled), Mac OS Extended etc.)
Thanks in advance!!!Now when I connect the Ipod to my Mac, it mounts as a Device on iTunes. I want to sync only a few items from my library onto this iPod - when I attempt to do this (by either adding the specific music to the "music" section on the iPod or creating a playlist and using Autofill to fill the iPod), the iPod says that it has Synced but when I disconnect the iPod, there is no music on it. Why?
-
iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
Iphone not recognized in itunes after upgrade to snow leopard
after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
HT4061 my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me
my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me
Read here:
http://support.apple.com/kb/TS3221 -
Help. My Iphone 4s and mini are not found in Itunes on my new HP ENVY dv6-7246us Notebook PC that is running windows 8. I have tried all four of the usb slots; eventually the mini was discovered however after a reinstall of Itunes, neither are found.
Phone not recognised in itunes
iPhone not recognised by iTunes on PC
iPhone not recognised by iTunes on Mac -
IPhone not listed under iTunes/Edit/Preferences/Devices
Why is my iPhone not listed under iTunes/Edit/Preferences/Devices ?
iOS: Device not recognized in iTunes for Windows
Since you are using a Windows based computer, could be anti virus software preventing iTunes from "seeing" the iPhone.
iTunes for Windows: Troubleshooting security software issues
You can also try turning off the Firewall.
And try iPhone: Restarting the Apple Mobile Device Service (AMDS) on Windows -
I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!
You won't believe this but a friend of mine (who happens to be an Apple Genius) told me to put a towel or cloth on a sturdy countertop (I know this may sound weird) but hold the selct button (in the center) and menu part of the wheel at the same time until an Apple logo comes up on the screen and then quickly turn the ipod on it's side and wack it on the counter where the towel is so as not to damage anything cosmetically. It seems the clicking is the hard drive reader is stuck and this dislodges it. Mine works now (no clicking) and all seems to be well again. Who knew?
-
Motorola SLVR L7 not mounting in iTunes 7.0.2
Hi everyone! Please if anyone has any advice for my problem, I would be grateful. I just bought a Motorola SLVR L7 phone from The Source by Circuit City here in Ontario Canada. It comes pre loaded with iTunes software, and I am suppose to be able to import songs through iTunes on my Computer to the phone, but for some reason the phone is not mounting in iTunes. I formated the phones memory card through both Windows XP Pro, and the phone software. I have uninstalled iTunes, and reinstalled the latest version 7.0.2 but still when I connect the phone it does not show up in the source list in iTunes. ITunes doesn't launch automatically when I connect the phone to the USB data cable that came with it. The weird thing is the phone is mounting in Windows XP Pro with no problem. I see it as a Removable Disk, and can even transfer MP3's or other files to the memory card, but iTunes doesn't see the phone still. I haven't been able to find to many topics that have helped me thus far, and the Apple knowledge base offered zero help. My computer consists of Windows XP Pro, Intel Pentium 4 Processor at 1.8Ghz, 512MBDDR RAM, Nvidia Geforce 4 MX440 video card at 64MB RAM.
Intel Pentium 4 Windows XP Pro 512MB DDR RAM, Nvidia Geforce MX440 64MBAn update to what is happening. I used "safely remove hardware" to eject the SLVR device in Windows, unplugged the SLVR phone, and then quit iTunes. When I reconnected the phone to the USB data cable, iTunes opened automatically as if I were connecting an iPod, but it still didn't mount or show in the source list : (
-
IPhone not appearing inside iTunes
Running latest iTunes on Lion. My iPhone 4 is configured to sync over Wifi.
Since some days my iPhone does not appear within the sidebar after starting iTunes.
I can force iTunes over Wifi syncing directly from my iPhone but the iPhone won't appear inside iTunes.
How can I resolve that?Phone not recognised in itunes
iPhone not recognised by iTunes on PC
iPhone not recognised by iTunes on Mac -
My iPod 3rd gen does not mount in iTunes 11.3.1
My iPod 3rd gen does not mount in iTunes 11.3.1
Hey there JeanMontreal,
It sounds like your iPod Nano 3rd generation is not being seen in iTunes when you connect it. I would use the troubleshooting from the following article to help you get that issue resolved:
iPod nano (3rd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano3gen/
Thank you for using Apple Support Communities.
Take care,
Sterling
Maybe you are looking for
-
Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond I do not understand how a company like Apple puts experts to help users Please note that anonymous experts in Internet offer their help for money
-
How to parse characters non ascii in a string
i am stucked in this crictical problem and i don't know how to cater this. I sometimes receive this String ����►☻☺ and sometimes these are non US-ASCII characters. These ����►☻☺ characters are replaced by ????? and is represented as it is. I sometime
-
How do I convert videos taken from iphone 3gs to burn to dvd
how do I convert videos taken from iphone 3gs to burn to dvd
-
Downloading Acrobat X Standard.
I need to load Acrobat X standard on a few laptops. I have the licenses and the discs. Although, these laptops do not have a disc drive! I have been searching on the web to find a download, and it looks pretty scarce. I have seen options to download
-
X.509 certificate based authentication with load balancer
I've been asked to implement certificate-based authentication (CBA) on a weblogic cluster serving up web services. I've read through Chapter 10 (security) and understand the "Identity Assertion" concept. Environment: Weblogic 8.1 cluster fronted by a