Iphone not recognized by computer or itunes after 9.1.. update

updated and installed the latest version of itunes the other day, and ever since my computer no longer recognizes my iphone. it does not show up in itunes, and it does not charge when plugged in. i have uninstalled and redownloaded itunes several times, and restarted computer and phone several times. still no luck. any ideas?????
Message was edited by: baurwin

i think your best bet is to uninstall itunes 9 & go back to whatever itunes you opened your phone with in the first place,& stick with that & also do a reset on your phone, ive heard so many problems with itunes9 that i'stick to itunes8,even though i keep getting messages to upgrade to 9. good luck.

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