Iphone not recognized by itunes ? after OS upgrade

For the first time in a while, I'm trying to sync my phone with itunes. The last time I connected it was before the OS upgrade. I'm not sure if this has something to do with it? I tried almost everything in the troubleshooting except for uninstalling and reinstalling itunes. I have a lot of play lists saved that I'm afraid to lose My computer is recognizing that the iphone is connected.

iTunes does not store any data. iTunes accesses data that is stored completely separate from the application. Deleting and re-installing iTunes does not touch your iTunes library or media folder - just like deleting and reinstalling the Word application doesn't touch any Word files. Regardless, your iTunes library should be included with your computer's backup along with all other important data.
http://support.apple.com/kb/TS1538

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Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized by itunes after upgrading to IOS6

After upgrading ti IOS6 my Iphoe opende and says "configure" and then tells me to connect to Itunes. Problem is that when I start Itunes and connect the Iphone to my computer via USBport is is not recognised by Itunes and not found as a unit. What do I do? The phone will not open and doesn´t funcion.... Anyone knows how ta handle this?

Hi there Karin01,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

Iphone not recognized by itunes/can't upgrade itunes/ don't want to upgrade software

After having my iphone 3g "fixed" in the apple store and connecting it to one of their brand new computers, my itunes no longer recognizes my iphone and says I need to upgrade to new Itunes which I can't do because I only have the Tiger version of software. Is there anything I can do so my iphone can go back to normal without purchasing updated software?

I am having a similar problem. I am attempting to install the airport extreme card in my ibook g4. The computer is not recognizing the card and now it isn't recognizing the iphone. If I remove the airport card then itunes recognizes the iphone. I have the original phone with the 2.01 update. I'm stumped.

Iphone not recognized in iTunes after update problem

I tried to update my iPhone 4 through iTunes to the recent update, but my computer crashed in the middle of the update. Now when it restarted, my iphone only has the connect to iTunes picture on the screen and when I plug it into my computer it makes the noise recognizing it's plugged in, but iTunes won't recognize it. How can I get it to recognize the iPhone then finish the update?

I had the exact same thing happen to me, I was able to get the phone to work, but it will not connect to the computer.

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

Ipod 4th generation w/software version 4.3.1 not recognized by itunes since we upgraded to snow leopard.

ipod 4th generation w/software version 4.3.1 not recognized by itunes since we upgraded to snow leopard.
Help, How do we update and keep the apps/songs on the ipod?

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information paragraph since that may be the problem/solution.

Iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...

IPhone not available in iTunes after upgrade to 10.6 and IOS 5.1

I upgraded iTunes to 10.6 on WinXP and IOS to 5.1 on my iPhone 4. Now the iPhone does not appear in iTunes when I plug it in. The phone does appear in Explorer as an external HDD. Is WinXP no longer supported?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

IPhone 3GS/iOS4 not recognized in iTunes After Replacing MacBook HD

Several days ago, after experiencing some problems w/ my MacBook, I took it to the Genius Bar at my local Apple store. After some diagnostic tests, it was determined that my hard drive was in the process of dying. A new, replacement hard drive was installed by the very helpful Genius. When I got home, I used Time Machine to restore the contents of my hard drive.
I am running OS10.6.4 on my MacBook, with the latest version (9.2?) of iTunes.
After restoring the contents of my hard drive, Time Machine would not back up my MacBook until i formatted the backup drive, and started backups with Time Machine all over again (so now, only one backup since the hard drive restore).
Now, when connecting my iPhone 3GS running iOS4.0.2, the connection confirmation noise sounds, my iPhone very briefly shows up in the devices list in iTunes, and then disappears. I tried disconnecting and then reconnecting my iPhone a few times to see if I could get iTunes to recognize my iPhone. No luck.
At some point after several unsuccessful attempts to get my iPhone to be recognized, I was presented with the message that iTunes could not recognize the iPhone, and I should click the restore button in iTunes. I did this. iTunes wanted to download some software, for the restoration. It looked like this was successful, but then my iPhone vanished from the devices list again. After disconnecting and reconnecting it, and then clicking restore in iTunes, a message that iTunes could not contact the Apple software downloads server. This was erroneous, since I did have a functioning internet connection at the time (I had several tabs open and running in Safari at the time).
Can anyone please help?!

Try these suggestions: iOS: Device not recognized in iTunes for MAC OS X, http://support.apple.com/kb/TS1591

IPod is not recognized in ITunes after upgrade to 7.3.1

Please help. I upgraded ITunes to the 7.3.1 version and now my IPod is not recognized in my ITunes. The USB port is working since my IPod recharged when I plugged it into the computer. I uninstalled & then reinstalled ITunes, but, my IPod is still not recognized by ITunes or my computer. I cannot find it listed in "my computer" files.
Any suggestions as to what happened? Thanks.
J.
Dell Windows XP

Your post solved the same problem for me. Thank you so much! And thanks to JaketheSnake for starting this thread. iTunes used to start up automatically whenever I connected my iPod Touch, but a couple of months ago it quit doing that. I didn't think much of it as I just clicked on iTunes in the dock and opened it and went on my merry way. I just figured something in the last iTunes update changed it's behavior. But lately I noticed that my iPod Touch would be in the source list while it was syncing and then it would sometimes just disappear. I was too lazy to start a thread, I guess, because I just thought someone would tell me to "restore" my iPT and I had gotten used to my little "work arounds". But now it's fixed, thanks to both of you.
Judie

IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

IPhone not recognized by iTunes, but listed in "My Computer"

Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
I have un-installed and re-installed iTunes.
I have un-installed and re-installed the driver for iPhone. When I go to the device manager and attempt to install device driver manually, the message appears "Windows found driver software for your device but encountered an error while attempting to intall it. The phone is recognized on my desktop computer and my iPod is recognized on my laptop. So I am assuming it must be something that is setup on my computer that I need to delete,modify, add, etc. Please someone help.

DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
Any help would be appreciated
Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

IPOD no longer recognized by iTunes after newest upgrade!!!!

I just upgraded to the latest version of iTunes. My IPOD is now not recognized by Itunes. I get this message: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software". I followed the instructions and I also downloaded the latest iPod updater software. Restarted the computer only to get the same message - OVER AND OVER.
I have never had this issue prior to downloading this newest upgrade. A patch or resolution is needed ASAP to fix this issue. People invest TOO MUCH money in these products for something silly like this to occur.

However, iTunes now want's me to update to a new version (1.4)!?! Should I do this or wait until Apple fixes 1.5?
hi John!
hmmm. do you mean itunes 5.0.1.4? what version of itunes are you running currently? (just to be on the safe side, let's head into your itunes "help > about" and check to see precisely which version number scrolls up from the bottom.)
love, b

Iphone not recognized by itunes and my safari also will not open??? Help??

I bought an iphone and synced it. When unplugging it, I realized all my apps I downloaded were gone off the iphone (I did find them in the itunes folder however) but the issue is, my Safari and my itunes program will NOT open. They bounce once and that is it, never opens. No errors, nothing. I have been going insane trying to figure out what the problem is. Anyone else have this issue?

See:
iOS: Device not recognized in iTunes for Windows

Iphone not recognized by itunes ? after OS upgrade

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