Iphone not recognized by Macbook

My i-phone4 is no longer recognized by my Macbook Pro from 2009. I have read other posts and tried but they do not work for various reasons.
1. I have tried restarting my computer. The phone vibrates but does not chime. The phone can then charge but is not listed in finder as a device.
2. I have gone through all the trouble shooting steps in support.
3. The "iphone" devices button in I-tunes disappears when I click on it.
4. The sync tab under file is grayed out.
5. I have gotten the error message that I-tunes cannot connect with my iphone while running the trouble shooter guide.
6. I am running Lion and everything is updated. I-tunes is also updated.
I would appreciate any advice and am wondering if I need a new cable. Thanks.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article is written for iPods, the troubleshooting steps are applicable to iPhones as well.
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
-Griff W.

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Message was edited by: Cassiux
Message was edited by: Cassiux

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