Iphone not recognized by windows and itunes

I have an iphone 4 and it doesn't start. It says to connect it to itunes but it is not recognized by several PCs. Iphone only displays the apple when connected to the computer. Anyone can help?

Perhaps this will help:
http://support.apple.com/kb/TS1538
Regards.

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HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

Itunes 11.1.4 for Windows: Iphone 4S not recognized in Windows and Itunes

I recently installed itunes 11.1.4 on my Windows 7 (64) laptop computer and my iphone 4S was no longer recognized in Windows or itunes. Previous versions of itunes had worked with no problems with this combination. I completely uninstalled itunes, apple software update, apple mobile device support, bonjour and apple application support and restarted the computer. When I attached the iphone, it was recognized by Windows. I reinstalled itunes only to find the iphone was no longer recognized in Windows or itunes again. When viewing the device in Device Manager, I discovered the yellow exclamation mark and proceeded to attempt to update the driver. Windows reported that it "cannot verify the digital signature for the drivers required for this device." Repeated the uninstall and reinstall process with a new download of the itunes installer which produced the same result. Need help resolving this problem because I need to sync data on phone with data on computer.

Hello JHHamlin,
Go through the section 5. Verify that the Apple Mobile Device USB Driver is installed from the link below
http://support.apple.com/kb/ts1538
Go through the above link in the sections which I am mentioning below and see if it fixes your issue.
> For Windows Vista, Windows 7, and Windows 8
* Reinstall the Apple Mobile Device Driver
* In the Device Manager window, right-click Universal Serial Bus controllers and choose Scan for hardware changes from the shortcut menu.
* Update the Apple Mobile Device Driver> Browse my computer for driver software> Let me pick from a list of device drivers on my computer> Click the Have Disk button.
* Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
* Double-click the "usbaapl" file
* Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.

HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES

iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected

iOS: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows

IPhone not recognized after Leopard and iTunes 7.6 upgrade -- solution

I did the iTunes 7.6 upgrade and then the Leopard install this past weekend. Everything seemed to work fine until I tried to sync my phone... iTunes didn't recognize that it was there, although I had power, etc.
Briefly, the solution is to reinstall iTunes 7.6. It may well be that if you do Leopard and then 7.6 you're fine, but I ended up doing it the other way.
This link below is to the relevant thread on the iPhone forum:
http://discussions.apple.com/thread.jspa?threadID=1348290&tstart=0
Chris

Thank you Jennifer. That was very helpful. I'm new to Apple MacOS. Not new to computing by any stretch however, having been a DE at Sun for 9 years, 2 years at Cisco and a couple of lesser known startups in Silly Valley. I hope their are more folks like you on these forums, and fewer like 'South Beach'. Thanks again for the iPhoto tip, that was very helpful. I did get the iPhone 'fixed' by re-installing the iTunes 7.6 pkg. You wouldn't happen to know how to turn off the boogus status icon in my launcher bar (top of screen) that complains about .Mac 'conflicts'? I don't have a .Mac account and don't want one. When I select 'review conflicts now' nothing happens, no dialogue, no new windows, nothing. This glyph appeared after I installed Leopard. I am less than impressed with this release from Cupertino.

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

IPod Touch 1g not recognized in Windows and iTunes

Hi all
i have a old iPod Touch 1g at home. the problem is that the device is death. I can hold Home and Pwr button for a long time but nothing happens.
Even when i connect it to a Pc running XP, Windows 7 or a Mac the screen stays black and no error from windows that drivers are being installed or the "USB-sound".
I looked already in the FAQ and on Google but all the solutions don't work for me.
In short words, i have a death iPod and i have no clue how to fix that or even if its possible to fix it.
Can someone give se some alternative solutions?
Regards
Max

maxiklotz wrote:
would there be the possibility to send the ipod to apple that they can reinstall the software?
i would take it to the nearest Apple store, especially if it would still be under warranty.
how much would that cost?
if it were still under warranty, they might replace it on the spot at the Apple store.
if you connect your "new" iPod to iTunes, you will be given the option to "restore" your latest backup from the old to the new device.

Ipod not recognized in windos and itunes after udating software

My ipod was working just fine. But then itunes said that my ipod software was not updated so I went ahead and updated, after that is not recognized in windows and itunes.it does not even turn on, when i press a button in the screen apears a electric plug, like if it was saying connect to charge. but the only thing that happens when i plug it to the computer is that the same plug apears again in the screen.
thank you for your help

If your iPod is showing a picture that looks like the wall plug, then it does need to be connected to the USB wall charger. Sometimes other devices that will charge the iPod (such as a car charger or a docking station) will do the trick.
If you're near any Apple retail stores you could take your iPod there and see if they have one they can connect your iPod to for you, and then you'll have it up and running again.
CG

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Ipon not recognized in windows or itunes

my ipod is not recognized in windows or itunes, but i have a shuffle that is able to be recognized. when i connect my classic to the computer it starts charging but that is it. i know there is a 5r repair but i have yet to do it bc if i have to reinstall itunes i am worried about my music and whether or not i will have to re-add all my music again manually. i have several thousand songs that i have all the artwork for and all song info poosible and it would just take forever. any help would be great. thanks.

I had the same problem just after downloading latest version of itunes. 5 r's didnt work. Device was recognized on my daughters's computer. I also got windows error saying new hardware would not work properly. I eventually got advice to update the ipod driver by going through start menu and'Control panel' (with a right) click and finding "ipod" under device manager. Right click on that and select update. Once it was done my ipod was recognized by both itunes and computer. Now seems to be working fine and no loss of library/music. Hope this may be of some use

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

TS3648 great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp

great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp 3.0.4.

Here's what I get:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0 mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether 00:11:24:7d:e7:1e
media: autoselect (none) status: inactive
supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback>
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::211:24ff:fe28:2e71%en1 prefixlen 64 scopeid 0x5
inet 169.254.115.141 netmask 0xffff0000 broadcast 169.254.255.255
ether 00:11:24:28:2e:71
media: autoselect status: active
supported media: autoselect
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
lladdr 00:11:24:ff:fe:7d:e7:1e
media: autoselect <full-duplex> status: inactive
supported media: autoselect <full-duplex>

IPhone not recognized on Windows 7 but recognized on iTunes

I follow all the steps to make my iPhone recognized on iTunes.
But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
It is very strange!
Sorry for my terrible english.
Please help me!

when we connect iPhone on windows 7, there is 2 device drivers it supose to install. One of then is called Aple iPhone and it is automaticaly installed by windows. I supose whe this is not listed is when we can't recognized the device on explorer, but in iTunes. Any sugestion to how do I install Apple iPhone icons mannually?

Iphone not recognized by windows and itunes

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