Iphone not recognized in iTunes after update problem

I tried to update my iPhone 4 through iTunes to the recent update, but my computer crashed in the middle of the update. Now when it restarted, my iphone only has the connect to iTunes picture on the screen and when I plug it into my computer it makes the noise recognizing it's plugged in, but iTunes won't recognize it. How can I get it to recognize the iPhone then finish the update?

I had the exact same thing happen to me, I was able to get the phone to work, but it will not connect to the computer.

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IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Iphone not recognized by itunes after upgrading to IOS6

After upgrading ti IOS6 my Iphoe opende and says "configure" and then tells me to connect to Itunes. Problem is that when I start Itunes and connect the Iphone to my computer via USBport is is not recognised by Itunes and not found as a unit. What do I do? The phone will not open and doesn´t funcion.... Anyone knows how ta handle this?

Hi there Karin01,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

IPhone 3GS is not recognized by iTunes after update 10.1.1

Was updating my iPhone (4.2.1) as well as iTunes 3 days ago.
When I connect the iPhone to the computer and open iTunes it's not recognized.
The computer regognizes the hareware.
Yesterday during the process of syncing the error "cannot sync because there is no connection to the iPhone" popped up.
I hope this is the right catergory... but please help.
I already tried the reinstallation of iTunes.

I have the same problem with my iPhone 4 - since updating to iTunes 10.1.1 I my iPhone is not recognised by iTunes. I have reinstalled and done all of Apple's suggestions up to the point of messing with the deep settings in Windows (I'm not confident that I won't mess up other things if I do this). The computer recognises the iPhone but iTunes ignores it. Come on Apple - how about a simple fix that doesn't require a nerdy ability to delve into the depths of software settings!

IPod not recognized in iTunes after update/restore

I was prompted by a message (don't remember the exact verbage) in iTunes to restore my iPod. It appeared to download and install an iPod update. Then when iTunes restarted, the iPod was no longer recognized by iTunes. The iPod still charges and iTunes still starts when it is plugged in but no devices are listed.
A connectivity test shows: iPod service is running, iTunes Helper is running, Apple Mobile Device is running. USB ports verified, FireWire (IEEE 1394) ports verified, iPod found. All tests passed.
The iPod is still visible in Windows but when I attempt to navigate into H:\iPod_Control\iTunes or H:\iPod_Control\Music I get the message: "(directory) is not accessible. The file or directory is corrupt and unreadable."
I have done the first 4 of the 5 R's; obviously not able to restore presently as the iPod is not recognized. I tried manually setting to disk mode- no luck. I tried uninstalling/reinstalling iTunes as well.
Any suggestions are greatly appreciated.
Message was edited by: Sgt Howie

Hi. I had the exact same problem that you identified. I came across a tip somewhere to delete the contents of the pictures folder. When that didn't work for me I figured I'd go for broke and format the darn thing. From windows explorer I right clicked on the ipod volume (for me it was J: drive) and format. After I unplugged and replugged the usb cord, iTunes recognized the ipod again.
Hope that helps.

IPad/iPhone Not Appearing in iTunes After Updating iOS from 8.0 to 8.1.1

After updating my iPad and iPhone from iOS 8.0 to iOS 8.1.1, neither device will show up any longer in iTunes. After the update completed, I received the following error message in a pop-up window:
"iTunes could not connect to this iPhone. An unknown error occurred (0xE800001F)."
I've restarted both devices and my computer and have the most up-to-date version of iTunes installed. I'm on a Windows 8 PC.
Any suggestions?

Hey samuelayres,
Thanks for the question and detailed information. You’re in luck, we have a support resource that includes troubleshooting steps for this exact issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Thanks,
Matt M.

IPhone 4 not recognized by iTunes after update to iOS7

Hey guys, so here is the thing. Yesterday, after two day struggle I finaly updated my iphone 4 to ios 7. Everything is pretty cool, i like it, except one thing, it doesnt ***** show in itunes anymore. Well during the update it crushed and got stuck to "connect to itunes screen" and wasnt recognized anymore, so i read somewhere that you need to use a different pc to update, so I wen to my friends house, and update went through, and then bam, I get back home, and it still doesnt show in iTunes anymore. Any help please guys? I've tryied everything that is here http://www.apple.com/support/iphone/assistant/itunes/#section_7 I've tryied everything that is here http://support.apple.com/kb/TS1538 ,but nothing really helps. Please, I'm preatty desperete here.

http://support.apple.com/kb/TS1538 gives you all of the proper troubleshooting steps for what you need to do to possibly fix this. In the end, you might just need a different computer.

Ipod not recognized by itunes after update

I received an error message upon attempting to sync my iPod after several months of not syncing. I received an error message that if I didn't perform an update, I would lose all my apps. The update took ~1 hour and to my dismay, reset my iPod to factory settings and wiped out all my apps. I tried to sync it, and received an error message: "iTunes could not connect to this iPod touch, An unknown error has occurred (0xE800000A). I restarted my computer, but no luck. iTunes is the latest version 11.0.4.4. My computer is showing the iPod in devices.

I found a fix posted by jodicle with the error message as subject. Thanks.

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2

Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2?

I found that all the movies that I want on my nano have iTunes extras.

IPhone 3GS/iOS4 not recognized in iTunes After Replacing MacBook HD

Several days ago, after experiencing some problems w/ my MacBook, I took it to the Genius Bar at my local Apple store. After some diagnostic tests, it was determined that my hard drive was in the process of dying. A new, replacement hard drive was installed by the very helpful Genius. When I got home, I used Time Machine to restore the contents of my hard drive.
I am running OS10.6.4 on my MacBook, with the latest version (9.2?) of iTunes.
After restoring the contents of my hard drive, Time Machine would not back up my MacBook until i formatted the backup drive, and started backups with Time Machine all over again (so now, only one backup since the hard drive restore).
Now, when connecting my iPhone 3GS running iOS4.0.2, the connection confirmation noise sounds, my iPhone very briefly shows up in the devices list in iTunes, and then disappears. I tried disconnecting and then reconnecting my iPhone a few times to see if I could get iTunes to recognize my iPhone. No luck.
At some point after several unsuccessful attempts to get my iPhone to be recognized, I was presented with the message that iTunes could not recognize the iPhone, and I should click the restore button in iTunes. I did this. iTunes wanted to download some software, for the restoration. It looked like this was successful, but then my iPhone vanished from the devices list again. After disconnecting and reconnecting it, and then clicking restore in iTunes, a message that iTunes could not contact the Apple software downloads server. This was erroneous, since I did have a functioning internet connection at the time (I had several tabs open and running in Safari at the time).
Can anyone please help?!

Try these suggestions: iOS: Device not recognized in iTunes for MAC OS X, http://support.apple.com/kb/TS1591

My iPhone 5 is not appread in itunes after updating to new itunes software

Please if any one can help as few days back I updated itunes with new software. after updating, my iPhone 5 is not appearing in tunes.

Hello Zrc_iPhone,
I'd recommend taking a look through the following article, as it provides steps that can help get your iPhone back into iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

IPhone not recognized by iTunes, but listed in "My Computer"

Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
I have un-installed and re-installed iTunes.
I have un-installed and re-installed the driver for iPhone. When I go to the device manager and attempt to install device driver manually, the message appears "Windows found driver software for your device but encountered an error while attempting to intall it. The phone is recognized on my desktop computer and my iPod is recognized on my laptop. So I am assuming it must be something that is setup on my computer that I need to delete,modify, add, etc. Please someone help.

DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
Any help would be appreciated
Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

Iphone not recognized in iTunes after update problem

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