Iphone not recognized in iTunes when computer is connected to the Internet

I hope someone can help me with this.
When you log onto the computer and connected to the internet, iTunes takes almost a full minute to open and when I plug my iPhone in, the computer dings like it sees it, but it never shows up in iTunes. HOWEVER, if I am NOT connected to the internet, iTunes opens in 4 seconds and the iphone is recognized in iTunes.
So basically iTunes and iPhone only really works if there is no internet connection.
Any one hear of anything like this before?
Thanks.

No, hadn't tried that. Did, but it didn't work... the loading bar made it a little bit further however it still froze. Not sure if this will help (or even what this means) but this is the error message it displays in the report to send to apple (however it won't even allow me to send it)
Date/Time: 2008-01-03 19:08:39 +0100
OS Version: 10.5.1 (Build 9B18)
Architecture: i386
Report Version: 4
Command: iWeb
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Version: 2.0.2 (200)
Build Version: 2
Project Name: iWeb
Source Version: 3920000
Parent: launchd [62]
PID: 721
Event: hang
Time: 7.00s
Steps: 43

Similar Messages

  • I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update. Help!

    I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update.
    All of the music is still on my computer, but when I play it through iTunes, it either buffers first (when I'm connected to the internet) or it is greyed out (offline) and I can't listen to it.
    This is beyond annoying. Is there anything I can do to sort this out?
    Cheers.

    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
    Check out the following KB Articles:  http://support.apple.com/kb/HT1329 How to use your iPod to move your music to a new computer
    http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer

  • IPhone not recognized in iTunes when using WiFi sync

    I have found that my iPhone is frequently not recognized when using WiFi sync.  The only way to sync my phone when that happens is to use the old fashioned way--connect it to my computer via USB.  Then the phone is recognized and syncs fine.  The device shows even when I take my iPhone off power.  But when I close iPhone and later reopen it and plug in my iPhone to power, often it is not recognized.  I've tried everything I can think of but nothing works.
    Any ideas?
    talbryn

    I am having the same problem.  It was working just fine and then just mysteriously stopped showing up in iTunes (my iPad still shows up & syncs via wifi just fine--it is just my iPhone).  Someone please reply soon, this is driving me nuts! Thanks in advance!!

  • My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

  • My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings

    my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer.  This happened after I agreed to a failed software update.

    My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either.  This happened after I agreed to a software update which failed.  How can I get it going again?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPhone not recognized by iTunes any more

    iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
    iPhone 3Gs 32 gig
    iPod (5th gen)
    3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
    I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
    Mac then froze.
    Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
    Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
    Deleted iTunes using AppZap then downloaded iTunes from Apple website.
    iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
    Also, iTunes doesn't see my iPhone when I plug it in.
    Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
    HELP!
    By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
    Keeping fingers crossed and hoping for an answer....
    Chris

    Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
    After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
    usbaapl.cat
    usbaapl.inf
    usbaapl.sys
    All dated 7/22/2008.
    My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
    usbscan.sys
    ptpusb.dll
    ptpusd.dll
    Any help would be appreciated! Thanks!
    -Alex
    Message was edited by: Cassiux
    Message was edited by: Cassiux

  • IPhone not recognized by iTunes after update

    I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

    Symptoms:
    iPhone not recognized by iTunes on Windows computer, however an iPod will.
    The iPhone CAMERA appears in windows My Computer - but nowhere else.
    Problem:
    The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
    SOLUTION:
    From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
    G-Man

  • My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

    My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

    Hey there Kellee,
    It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Start with these three steps, and there are more in the article if you need them.
    1. Update iTunes
    Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
    2. Check the USB cable
    Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
    USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
    3. Verify that Apple Mobile Device Support is installed
    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
    If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Iphone not recognized in itunes after upgrade to snow leopard

    after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
    Account OK in iTunes.
    Any idea how to resume normal sync ?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Is there a way to transfer the iTunes application to my PC using my iPhone? My PC has no means of connecting to the Internet and I do not wish to pay for Internet tethering for a one time use.

    Is there a way to transfer the iTunes application to my PC using my iPhone? My PC has no means of connecting to the Internet and I do not wish to pay for Internet tethering for a one time use. I don't have the app on my computer and I simply wish to have it on there to actually be able to transfer my files.

    You can transfer the app to your PC to save it, the article below will show you how:
    iTunes Store: Transferring purchases from your iOS device

  • Why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet?

    why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work

    Have you seen this article?
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    B-rock

  • I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected

    I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected. How do I get the latest version of itunes so i can sync my iphone with itunes without losing all my songs?

    We were able to fix our machine!  I just could not make sense of the error message, so we were trying non-Microsoft, non-Apple solutions. 
    Our Solution:  Install MalWareBytes, and run a Quick Scan.
    Even thought both Microsoft anti-virus and Defender were running on our Windows 8 machine, MalWareBytes found about 100 problems.  As I looked over the types of problem and locations, I found several that referenced the exact directory referenced in this message.  The machine had to be restarted for MalWareBytes to complete the cleaning, but iTunes installed afterwards with no problems.
    Thank you MalWareBytes!

  • On my MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks.

    On my new MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks. This also happens on a website editor. But, when I am connected to the internet via Wifi, everything load properly. This is my work computer, so I have to be able to connect through the Ethernet cable to access everything. Please help me!

    I mostly use Safari. But I also tried it on Firefox, Mozilla, and Camino. Mac OS X. It's my work computer, so I've only tried it at the office. I have to be connected through the Ethernet cable to access my files and email on the server.

  • MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.

    MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?

    Go step by step and test.
    1. Power off the router. Unplug it from the wall. Wait a while.
        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
        Restart the computer.
        Start up in Safe Mode.
        http://support.apple.com/kb/PH14204
    2. Empty Caches
        Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        Develop menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    3. Deselect Proxies if selected.
        System Preference > Network > Advanced  > Proxies Tab
        Under "Select Protocol", uncheck any box if selected.
        Click "OK" then  "Apply”.

Maybe you are looking for