Iphone not recognizing 5Ghz network

my iphone 4s does not See my Airport Extreme 5Ghz network.Any suggestions or reccomendations would be greatl appreciated.

iphone does not support dual band. it only woks on the 2.4Ghz band. make sure that your router is set to broadcast the 2.4ghz channel as well.

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HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

IPhone not recognized by car HDMI cable

I have an HDMI cable that plays my iphone in my car as well as charges it. Ever since the upgrade to iOS 5.1 I get the message that "iPhone does not recognize this."
Please help I paid a lot of money and it worked fine until the upgrade. What can I do??

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

Iphone not recognizing SIM card

Since I bought my Iphone about 5 months ago, a few times it would say that there is no SIM card inserted, when in fact there had been one. I would remove and reinsert the card or do a hard shut down and restart and the problem would go away. Yesterday, as I was scanning my applications a error message came on saying it did not recognize a network. Then I noticed the functions on would not work. Basically it froze. So I restarted it. Once the apple logo went off there was an icon of a USB to be connected to iTunes, with no other functions working. I then patched it to my laptop and the error message on the laptop said that there was no SIM card in the Iphone. thinking its a SIM card problem I inserted someone elses SIM in my iphone. Same problem. I inserted my SIM in another iphone. No problem. It was not a SIM card issue. Without the iphone recognizing the SIM card the phone could not even be reset.
I took the phone to the Service provider in Malaysia MAXIS. They said the iphone is defective and had to be taken in for repair. The problem is they will most probably replace the phone, However there policy with Apple they say is that I have to WAIT 6-8 WEEKS for a new set. How ridiculous is that?
The worry I have now is that all my apps that I bought, what will happen to them? All the online games that I have been leveling up for months, what happens there? I could never sync my phone with my laptop when it came to the apps. It just would not sync!
It is disappointing to think that Apple does not have a solution to customer software and program issues.

Naeim G wrote:
I took the phone to the Service provider in Malaysia MAXIS. They said the iphone is defective and had to be taken in for repair. The problem is they will most probably replace the phone, However there policy with Apple they say is that I have to WAIT 6-8 WEEKS for a new set. How ridiculous is that?
You're right - it is ridiculous however thats not a decision made by Apple, but by Maxis. If Apple were asked to rpovide immediate replacements, they would do so and Maxis would have to pay the price. Under warranty, in other countries we can go into an Apple store and get an immediate replacement.

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

Iphone not recognizing i'm logged in with same acct.

I am trying to use my macbook to make calls. Macbook air is on Yosemite, iphone 5 is on 8.1. The problem is that when i go into settings-facetime, and try to turn on iphone cellular calls, I get the message "cannot turn on iphone cellular calls - Facetime and icloud must be signed in to the same apple ID to use iphone cellular calls." I have logged out of and back into both facetime and icloud, done a hard reset on the phone, and still cannot get iphone cellular calls to turn on. Why is my phone not recognizing that I'm signed into both areas with the same account? Thanks.

I did multiple times, I'm logged on my iPhone and iPod and sometimes when I get a text the notification disappears as if someone read the text and when I point it out when I tell my friend about it then it stops. One time I didn't say anything to see if it would keep happening and it did and when I called it out again the notifications were normal again all of a sudden.

HT4623 iPhone not recognized by computer or iTunes

I attempted to update my iPhone 5 to the newest version using iTunes on my computer, and my iPhone is now in recovery mode, and is not recognized by either my computer or iTunes. From the research that I have done, it appears to be a driver issue, but after uninstalling and reinstalling iTunes, attempting to manually search for the driver (which I located on my computer, but the computer would not recognize), and searching for the driver online ("access denied" response message appears), I am at a loss as to what to do. Can anyone help?

I retried the steps listed in HT1808; iTunes didn't open, and my computer replayed the "failed" connection tone. Is there a way to get around the "access denied" message that comes when I try to update the connection driver for the phone? When I attempt to find the driver online, I recieve that message, and when I attempt to search out the driver manually, I receive a message saying that the driver can't be found (while I have already located it through the regular file explorer.

HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES

iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected

iOS: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows

Iphone not recognized by windows and itunes

I have an iphone 4 and it doesn't start. It says to connect it to itunes but it is not recognized by several PCs. Iphone only displays the apple when connected to the computer. Anyone can help?

Perhaps this will help:
http://support.apple.com/kb/TS1538
Regards.

Iphone not recognized by itunes and my safari also will not open??? Help??

I bought an iphone and synced it. When unplugging it, I realized all my apps I downloaded were gone off the iphone (I did find them in the itunes folder however) but the issue is, my Safari and my itunes program will NOT open. They bounce once and that is it, never opens. No errors, nothing. I have been going insane trying to figure out what the problem is. Anyone else have this issue?

See:
iOS: Device not recognized in iTunes for Windows

IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

Iphone not recognized by itunes/can't upgrade itunes/ don't want to upgrade software

After having my iphone 3g "fixed" in the apple store and connecting it to one of their brand new computers, my itunes no longer recognizes my iphone and says I need to upgrade to new Itunes which I can't do because I only have the Tiger version of software. Is there anything I can do so my iphone can go back to normal without purchasing updated software?

I am having a similar problem. I am attempting to install the airport extreme card in my ibook g4. The computer is not recognizing the card and now it isn't recognizing the iphone. If I remove the airport card then itunes recognizes the iphone. I have the original phone with the 2.01 update. I'm stumped.

Iphone not recognizing 5Ghz network

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