IPhone Not Recognizing Info Changes in iTunes

Compared to the wave of other problems people seem to be having with the iOS 5, this is somewhat minor. Nonetheless, it's annoying:
With certain music files when I edit info in iTunes (changing the artist name or capitalizing an album title, etc.) the changes will be reflected in iTunes but not my phone.
I've restarted my phone several times, tried syncing, tried playing the song on the phone while connected and then syncing - nothing going. The only resolution I've found is to simply delete the files from my phone and do all the editing on my computer and then reload them.
Anyone else having this problem and/or have a better solution?

Tried reboot and reconnect on USB port... it appears the problem exists between iPhoto and iTunes... not the iPhone. In the iTunes synch window for Photos, all the albums on my Mac are shown with the number of photos in each. I created a new album specifically for photos that I wanted to transfer to my iPhone. This album comes up in the iTunes synch window, but it doesn't have the same number of photos as the same album does on iPhoto... it has only 1 or 2 pictures out of 8. It synchs these ok but is 'missing' the other six... thoughts?

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HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

HT4623 iPhone not recognized by computer or iTunes

I attempted to update my iPhone 5 to the newest version using iTunes on my computer, and my iPhone is now in recovery mode, and is not recognized by either my computer or iTunes. From the research that I have done, it appears to be a driver issue, but after uninstalling and reinstalling iTunes, attempting to manually search for the driver (which I located on my computer, but the computer would not recognize), and searching for the driver online ("access denied" response message appears), I am at a loss as to what to do. Can anyone help?

I retried the steps listed in HT1808; iTunes didn't open, and my computer replayed the "failed" connection tone. Is there a way to get around the "access denied" message that comes when I try to update the connection driver for the phone? When I attempt to find the driver online, I recieve that message, and when I attempt to search out the driver manually, I receive a message saying that the driver can't be found (while I have already located it through the regular file explorer.

HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES

iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected

iOS: Device not recognized in iTunes for Windows
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Iphone not recognized by windows and itunes

I have an iphone 4 and it doesn't start. It says to connect it to itunes but it is not recognized by several PCs. Iphone only displays the apple when connected to the computer. Anyone can help?

Perhaps this will help:
http://support.apple.com/kb/TS1538
Regards.

Iphone not recognized as device on itunes

Plugged in my phone to add music to it and it won't recognize it as a device. Just recently did an update on itunes.

Hi bdavis8191,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful if your iPhone is not recognized in iTunes for Windows:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
Jeremy

Iphone not recognized after upgrading to itunes 8.2

Phone not recognized in itunes after the 8.2 update, is this a bug?

Ok, I've found a workaround on another thread (http://discussions.apple.com/thread.jspa?messageID=9658855).
According to that poster (he has an iPod Touch), Apple Tech Support told him to disconnect his computer from the Internet, and then try to connect his iPod Touch. This worked for him. I just tried it and it works reliably.
After reading the post I plugged out my Internet connection from my laptop, and then connect my iPhone. It was detected. I repeated this 4 more times and each time the device was detected and came up in my iTunes sidebar. I then restarted my machine and tried it again 5 times. It worked all 5 times. When I reconnected my machine to the Internet, the problem came back the very next time I plugged my phone in.

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

IPhone not recognized after Leopard and iTunes 7.6 upgrade -- solution

I did the iTunes 7.6 upgrade and then the Leopard install this past weekend. Everything seemed to work fine until I tried to sync my phone... iTunes didn't recognize that it was there, although I had power, etc.
Briefly, the solution is to reinstall iTunes 7.6. It may well be that if you do Leopard and then 7.6 you're fine, but I ended up doing it the other way.
This link below is to the relevant thread on the iPhone forum:
http://discussions.apple.com/thread.jspa?threadID=1348290&tstart=0
Chris

Thank you Jennifer. That was very helpful. I'm new to Apple MacOS. Not new to computing by any stretch however, having been a DE at Sun for 9 years, 2 years at Cisco and a couple of lesser known startups in Silly Valley. I hope their are more folks like you on these forums, and fewer like 'South Beach'. Thanks again for the iPhoto tip, that was very helpful. I did get the iPhone 'fixed' by re-installing the iTunes 7.6 pkg. You wouldn't happen to know how to turn off the boogus status icon in my launcher bar (top of screen) that complains about .Mac 'conflicts'? I don't have a .Mac account and don't want one. When I select 'review conflicts now' nothing happens, no dialogue, no new windows, nothing. This glyph appeared after I installed Leopard. I am less than impressed with this release from Cupertino.

Iphone not recognized by pc or itunes

i have two iphone 4s phone, one is recognized by the pc and itunes and one is not. they both have the same software update. is there something on the phone that is not set right? i've searched everthing and coming up empty. help.

Hello. I was like this yesterday after upgrading 5.1.1. The proccess failed and the iphone only showed the USB cable with the iTunes logo.
What I did was connect the iphone to my wife's PC, and there, with a clean itunes installation, install a clean 5.1.1. Then, went back to my iMac and connect it again, and now it works.
But now, with my iphone working as new, it still cannot be showed up in itunes. I am still working on it.
Good luck!

Iphone not recognized by computer or itunes after 9.1.. update

updated and installed the latest version of itunes the other day, and ever since my computer no longer recognizes my iphone. it does not show up in itunes, and it does not charge when plugged in. i have uninstalled and redownloaded itunes several times, and restarted computer and phone several times. still no luck. any ideas?????
Message was edited by: baurwin

i think your best bet is to uninstall itunes 9 & go back to whatever itunes you opened your phone with in the first place,& stick with that & also do a reset on your phone, ive heard so many problems with itunes9 that i'stick to itunes8,even though i keep getting messages to upgrade to 9. good luck.

IPhone not recognizing audiobooks purchased with iTunes when syncing

When I try to sync my iPhone 4 to my PC (current version of iTunes, iPhone OS, and current version of Windows 7), it does not recognize any of my audiobooks, which I downloaded from iTunes. It does not give me the options to check any books, and also says 0 audiobooks. It also only gives me the option to sync my calendar with outlook, which I don't use.
Any help is appreciated, as I would like to listen to my books on my phone.

nevermind i found it

Windows-formatted Iphone not recognized by Macbook Pro Itunes

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

IPhone not recognized by computer or itunes.

Hey everyone!
I troubleshooted my way trying to fix this problem but it's still not going away! I was sleeping and I woke up to find that my phone was syncing to itunes anymore. It didn't fall from a table or something, it just ceased to sync. When I plug it I can charge it, but it isn't showing on my computer. I tried using another computer (a pc this time) and still to no result. On the pc I finished all the steps till I reached 3rd party issues, I knew this doesn't apply to me because its not working on any computer i use. I think it's a hardware issue, Am i right in this assumption?

Welcome to the discussions,
did you already try to remove and reinstall Apple Mobile Device Service? http://support.apple.com/kb/HT1747
Summary of basic steps here: http://support.apple.com/kb/TS1591

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone Not Recognizing Info Changes in iTunes

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