IPhone not recognizing one nickname...

I have my iPhone using nicknames and they all work except my husband's. For some reason, it displays his first and last name when all of my other contacts use nicknames. I feel like I have tried everything possible...deleting his contact and re-entering it, changed names on his contact multiple times, etc. Just doesn't make any sense. OH, and by the way, his nickname works on my iPad...go figure. Help please (cause it just flat out bugs the crap out of me!)...thanks!

Hi GrannaJean,
Oh no! My sincere apologies for the issues with your device. We definitely want to get your device charging properly. Have you attempted to utilize another charger for this device? Have you taken the device to your local VZW Store http://bit.ly/3SdsA for evaluation? Please keep us posted, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by car HDMI cable

I have an HDMI cable that plays my iphone in my car as well as charges it. Ever since the upgrade to iOS 5.1 I get the message that "iPhone does not recognize this."
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Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
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Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Iphone not recognizing i'm logged in with same acct.

I am trying to use my macbook to make calls. Macbook air is on Yosemite, iphone 5 is on 8.1. The problem is that when i go into settings-facetime, and try to turn on iphone cellular calls, I get the message "cannot turn on iphone cellular calls - Facetime and icloud must be signed in to the same apple ID to use iphone cellular calls." I have logged out of and back into both facetime and icloud, done a hard reset on the phone, and still cannot get iphone cellular calls to turn on. Why is my phone not recognizing that I'm signed into both areas with the same account? Thanks.

I did multiple times, I'm logged on my iPhone and iPod and sometimes when I get a text the notification disappears as if someone read the text and when I point it out when I tell my friend about it then it stops. One time I didn't say anything to see if it would keep happening and it did and when I called it out again the notifications were normal again all of a sudden.

Iphone not recognized by pc or itunes

i have two iphone 4s phone, one is recognized by the pc and itunes and one is not. they both have the same software update. is there something on the phone that is not set right? i've searched everthing and coming up empty. help.

Hello. I was like this yesterday after upgrading 5.1.1. The proccess failed and the iphone only showed the USB cable with the iTunes logo.
What I did was connect the iphone to my wife's PC, and there, with a clean itunes installation, install a clean 5.1.1. Then, went back to my iMac and connect it again, and now it works.
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Iphone not recognized by itunes/can't upgrade itunes/ don't want to upgrade software

After having my iphone 3g "fixed" in the apple store and connecting it to one of their brand new computers, my itunes no longer recognizes my iphone and says I need to upgrade to new Itunes which I can't do because I only have the Tiger version of software. Is there anything I can do so my iphone can go back to normal without purchasing updated software?

I am having a similar problem. I am attempting to install the airport extreme card in my ibook g4. The computer is not recognizing the card and now it isn't recognizing the iphone. If I remove the airport card then itunes recognizes the iphone. I have the original phone with the 2.01 update. I'm stumped.

Someone please help--iphone not recognized by computer

i've read and searched everywhere for what to do.
when i connect my iphone to the computer, the computer says the device is not recognized. ive reset my iphone, the computer uninstalled then reinstalled itunes, did all the stuff to find it under device manager and it still comes up unknown device. ive tried other computers and cords as well. ive done everything everyone else has been told to do. someone please help me out!
Message was edited by: jaydyn

For Windows, see this... http://support.apple.com/kb/TS1495
For OSX, see the doc linked in that one under Resolution.
Message was edited by: paulcb

New MacBook Pro, migrated from old machine, iphone not recognized

I just got a new MBP and everything seems to have transferred over just fine except iTunes doesn't recognize either my iPhone or my iPad when plugged in. I have deauthorized the old computer and authorized the new one, the backups from yesterday on the old machine show up under preferences > devices. The only real difference between the 2 machines is the one was on Leopard and the new one is Snow Leopard! Any ideas? Thanks!

See this support article:
[iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X|http://support.apple.com/kb/TS1591]

IPhone not recognized on Windows 7 but recognized on iTunes

I follow all the steps to make my iPhone recognized on iTunes.
But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
It is very strange!
Sorry for my terrible english.
Please help me!

when we connect iPhone on windows 7, there is 2 device drivers it supose to install. One of then is called Aple iPhone and it is automaticaly installed by windows. I supose whe this is not listed is when we can't recognized the device on explorer, but in iTunes. Any sugestion to how do I install Apple iPhone icons mannually?

Iphone not recognized in iTunes when computer is connected to the Internet

I hope someone can help me with this.
When you log onto the computer and connected to the internet, iTunes takes almost a full minute to open and when I plug my iPhone in, the computer dings like it sees it, but it never shows up in iTunes. HOWEVER, if I am NOT connected to the internet, iTunes opens in 4 seconds and the iphone is recognized in iTunes.
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Any one hear of anything like this before?
Thanks.

No, hadn't tried that. Did, but it didn't work... the loading bar made it a little bit further however it still froze. Not sure if this will help (or even what this means) but this is the error message it displays in the report to send to apple (however it won't even allow me to send it)
Date/Time: 2008-01-03 19:08:39 +0100
OS Version: 10.5.1 (Build 9B18)
Architecture: i386
Report Version: 4
Command: iWeb
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Version: 2.0.2 (200)
Build Version: 2
Project Name: iWeb
Source Version: 3920000
Parent: launchd [62]
PID: 721
Event: hang
Time: 7.00s
Steps: 43

IPhone not recognized by computer, but is charging just fine?

Hello,
I have synced my phone before with my iTunes just fine, but lately I've had issues. I plug my phone into my computer and it charges it just fine, but no trust notification or anything has shown up. No indication of it being noticed at all happens. Now before you answer, let me explain some things;
1. I've tried three different cords, old one, and two new ones.
2. It is no where to be found in device manager or anything of the sort.
3. I have uninstalled and reinstalled all of iTunes at least three times, to no avail.
4. Restarted and updated everything multiple times as well.
5. Tried two other computers, nothing.
I have iOS 8.1.2, and the newest iTunes (12.something.)
Anyone have any ideas?

Well, this is the support document for an iPhone not being recognized with iTunes in Windows. iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
When you removed and reinstalled iTunes, did you do it by following the instructions in this support document? Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
If you did not follow the instructions above, it can cause additional issues for you. With the phone connected, you say you do not see it in device manager, do you see it in Computer? Do you see any USB error in device manager?

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

IPhone not recognizing one nickname...

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