IPhone not syncing... I've deleted my iphone backup... Can I force iTunes to create a backup?
Hi guys! First time poster. I've searched the web before posting. Hope you can help...
iTunes has been telling me my iphone has been syncing, but when I looked at the date on the backup file, my phone backup file located here:
~/Library/Application Support/MobileSync/Backup/
...hadn't been updated for months.
So I have safely made a copy of the backups that were in that folder, and trashed the backups hoping that would force iTunes to backup my iphone from scratch... But that hasn't happened.
Instead, when I sync my phone on itunes, it takes about 15 seconds and then says "sync complete"... But when I look in the backups folder:
~/Library/Application Support/MobileSync/Backup/
There are NO BACKUPS of my iphone... And this is confirmed in the iTunes preferences - see screenshot below:
So is there a way to force iTunes to make a fresh backup of my iPhone?
Any ideas would be appreciated.
Thanks,
Tina
Hi iDome90,
That screenshot was helpful, because I didn't have "Back Up" as an option. Check out this screenshot:
So I trashed my iTunes preferences
I went into my user preferences and trashed all my itunes-related preferences:
User>Library>Preferences... Anything beginning with "com.apple.iTunes".
I then reopened iTunes, and guess what? I now have the option to "Back Up". So I chose it, and a few minutes later, I now appear to have a backup of my iPhone!
A BIG THANK YOU!
Thanks to both kelseyaudrey and iDome90 for taking an interest and helping me solve this issue. I hope this thread will help others in the future.
Cheers,
Tina99
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