Iphone not syncing music from itunes. all other devices are, it's just one iphone on my account

I'm having an issue syncing one iphone with my itunes account. I have several other iphones and an ipod that will sync just fine. I am running Windows 8. There was a glitch earlier when the new ios came out that was resolved and everything was working fine... now this one phone is not syncing. The music is showing up but when you hit play it just skips through.

http://support.apple.com/kb/TS2830

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