IPhone not Working with iTunes on New iMac

I recently upgraded a family member's iMac from an early Intel iMac to a new i5 iMac. Both the old and the new were running 10.6.4 and had iTunes 9.2.1.
I used the simple transfer functionality when setting up the new iMac to transfer everything over from the old iMac
When I loaded up iTunes on the new iMac and connected the iPhone (3GS, iOS 4.0.2), nothing happened. I checked System Profiler and it was there.
After trying a couple times, restarting, etc, I followed the instructions here to entirely remove and reinstall iTunes and its files from the new iMac: http://support.apple.com/kb/ht1224
(I did everything, including the "Additionally..." instructions at the bottom).
This did the trick - The iPhone was recognized by iTunes. However, the next time I restarted the iMac everything went back to the old (no iPhone recognition by iTunes).
Any advice on what I might be missing?
Message was edited by: Kai Brinker

It seems I only need to reinstall iTunes, not delete everything first, to get iTunes to recognize the iPhone until restart.
What in the restart process could cause this to go away?

Similar Messages

  • Iphone not working with itunes

    Just got an Iphone 3gs. Downloaded itunes but when i plug the phone in it says "this iphone cannot be used because the required software is not installed. Run the itunes installer toi remove itunes and install the 64 bit version." The version i have is the 64 bit version that is on the website. I have reinstalled 4 times. Any help would be awesome.

    yes. this is clearly a software issue and not an issue with my account or iphone. it would have to recognize the iphone to tell me that the iphone can't be used with this version of the software. that is the error, that it is the correct version of the software. My question is clearly how to find a way to remedy this specific problem. why is the 64 version of itunes saying it isn't the 64 version when i connect my iphone?

  • Sync not working with iTunes since new update 11.1.1.11

    I'm not sure what Apple are playing at, Since the new update I have not been able to sync anything to my iPhone 4. I tried every single thing I could think of and also been reading on the various discussion boards.
    Also has anyone else noticed that the iTunes store has been incredibly slow and sluggish for the past few months. I been on various windows machines and also my Macbook, the whole store has definitely slowed down, when you try to search or buy music. Finally I think the latest iPhone update looks and handles horribly. Shame Apple you are losing your mojo.....

    Hello dmartins1977,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    1. Remove iTunes and related components from the Control Panel
    Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.If you encounter an error while uninstalling, try repairing the affected component:
    2. Verify iTunes and related components are completely uninstalledIn most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. To fully resolve these issues, manually remove any remaining iTunes-related folders listed below.On 32-bit and 64-bit systems:On 64-bit systems:
    3. Reboot your computer.
    4. Download the iTunes installer. When prompted to select what you want to do, choose to save it to your computer.
    5. Install iTunes.
    Right click on iTunesSetup or iTunes64Setup.
    Windows Vista, Windows 7, and Windows 8: Select the 'Run as administrator' option.
    Windows XP: Select the Open option.
    Finish installing iTunes.
    I understand that you have already uninstalled iTunes, but it is important to uninstall iTunes and the related components in the order listed in the link for that step.
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • On updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.i cant see menu page on display screen

    on updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.
    i cant see menu page on display screen

    http://support.apple.com/kb/HT1808

  • Overdrive Media console not working with iTunes when transferring audio books.  Any suggestions?

    Overdrive Media console not working with iTunes when transferring audiobooks.  Some parts don't transfer.

    Robin, I have the 4S too. Here's wha I've been doing. Well, I am downloading wma books, but it is super time consuming and annoying. First, shut off genius in your preferences in iTunes. Also change to spoken podcast for speed. Then, you start to transfer from Overdrive. It will create a playlist with your book title. Open up books though because you need to keep an eye on it. It may download like three parts and then you may have a grey one. When you get the grey, cancel the transfer, delete the greyed part, exit iTunes, re-enter iTunes, and then try to download the remaining book parts. I usually have to re-enter iTunes three or four different times during a book. When your book is downloaded, all black and none grey, open up the playlist folder and double check that all parts made it in there. If not, carry them from the books folder to the playlist and then move it into numerical order.
    Re non bookmarking problem. I now have a new habit of checking what part I am on before i shut off my phone or switch to another book. It does save where you were, it just doesn't show you. For instance, if I start part three and then play music, and then go back to the book playlist, it will appear as if we are back to the beginning, but if I go to part three, it will start up from where I was. So, just start checking and then it is easy. I am flabbergasted that no other proper solution has been offered by Overdrive. This has been a problem since October. I also wish they would acknowledge the problem on their website as well as post what version number of update they have. I have 3.2.1.0 and think that's current. Does anyone have newer than this. Good luck, and happy commuting!
    An easy, quick workaround is to plug external speakers into your laptop and take it with you in the car. A bit unwieldy, but I can't commute without books.

  • Shuffle not working with iTunes Match when 3G is not enabled and the track playing is not the one showing (previous one)

    When I use Music on m iPhone on 3G with the downlod disabled on 3G, shuffle is not working.
    It stops after each track, as if it was not capable to find the next local track.
    Morevoer, it plays a track and show another one. It seems it plays the previous track but show the following.
    This makes my iPhone not usable with iTunes Match unless I disable show tracks from iCloud.

    Hi Bhushan,
    Isuse is with IIS Process. Whether its running on 32bit or 64bit. that's the one who decide which dll they want. So, in above the resolution is 
     If you are working with 32 bit you can use 
    string folder = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.System), @"..\Microsoft.NET\Framework\v2.0.50727");
    while the other way for 64 bit IIS Process, you will require 
    string folder = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.System), @"..\Microsoft.NET\Framework64\v2.0.50727");
    Hope this answer will helps some other developers issue.
    Regards, Brijesh Shah

  • HT4061 my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me

    my iphone not connented with itunes unkown error is disply 0xe8000012 so please help me

    Read here:
    http://support.apple.com/kb/TS3221

  • MBA 13" media buttons not working with iTunes

    I just got my mba 13" and everything is great, but for some reason the media buttons do not work with itunes. I've tried them with vlc and other applications and they work fine. Any ideas how I can fix this?
    Thanks!
    Danny

    (n_n) wrote:
    Hi,
    No, it didn't work fine with VLC. Whenever I pressed "play/pause", it'll trigger iTune and the media buttons become the controller for both applications at the same time.
    What the %^&*..
    Cheers.
    Reset PRAM.

  • HT4557 my iphone stopped working with itunes  it wants me to enter a passcode in itunes but Itunes is not asking for one

    Remote is no longer working with itunes on one computer since updating to IOS 6

    i found the one that worked best for me was step 5 because right after the most recent itunes update, my 5s only came up on my pc. the instructions for step 5 are a bit tedious but it works great. http://support.apple.com/kb/TS1538

  • Can iphone 5s work with itunes 10

    I ordered a new iPhone 5s this evening, but on the way home I realized Apple will probably force me to "upgrade" to iTunes 11 in order to get it to work.
    I tried ITunes 11 earlier this year and absolutely hated it.  I then went through the major hassle of reverting back to version 10.7.
    So, will the 5s work with iTunes 10.7?  I'd like to know bow, as I can still cancel the 5s and I might just do that if it means I'd be stuck with iTunes 11.

    The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
    In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
    ALT to temporarily display the menu bar
    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
    With iTunes 11.0.3 and later you can enable artwork in the Songs view from View > Show View Options (CTRL+J) making it more like the old Album List view
    View > Show View Options (CTRL+J) also contains options to change the sorting of grid based views
    If you're into keeping an archive of your old podcasts make sure not to select the option to Sync podcast subscriptions, settings and stations on your first visit to the podcast section of your library, or you may find iTunes decides to wipe out all your old, played, episodes.
    tt2

  • IPOD TOUCH NOT WORKING WITH ITUNES

    I am using:
    iPod Touch 16GB 1.1.4 (With $25 Software Upgrade)
    Windows Vista Premium Edition
    iTunes 7.6.2
    Whenever I connect my iPod, the device connect sound is made and it shows up in the my computer window, but it will not show up or sync with iTunes.
    I HAVE ALREADY TRIED THE FOLLOWING:
    Reseting the computer
    Reseting the iPod
    Using a different USB port
    Using a different cable
    Erasing ALL of the iPod's contents (Yes I lost my $25 update as well)
    Restarting the "APPLE MOBILE DEVICE SUPPORT" in the "systems" application
    ...As well as many other things, all with absolutely NO results.
    I have tried to manage my ipod through other programs, nothing seems to work. I connected the iPod to a different computer and everything worked fine.
    I ASSUME the problem has something to do with the iPod Touch's drivers; for whatever reason they might be corrupted or installed incorrectly, thus preventing the iPod from automatically reinstalling them as well as preventing the possibility of syncing.
    My question is, how can I reinstall the drivers without having the iPod touch do it automatically?
    Any help would be much appreciated, thanks.

    I fixed the problem myself.
    If anyone else has this same problem and is looking to fix it, here is what I did.
    I found this on another site:
    "Okay well I spent about an hour on the phone with Apple trying to fix this problem. The guy I talked to seemed to have delt with this problem before. He tould me that Apple was getting numerous calls about the iPod touch not connecting with iTunes. So here is the solution that worked for me.
    The first thing you must do it uninstall iTunes and Quicktime using the controll pannel, add/remove hardware, on your windows computer. Once you have uninstalled both of thoes programes go ahead and look for anything else that is Apple and uninstall them as well. There should be an Apple updater or driver that is very critical to uninstall, this was the cause of iTunes not recognizing the new iPod Touch. Next make shure you have the very latest update for Windows on your computer, you can check this on Microsofts web page. Finnaly once you are shure you have UNINSTALLED EVERYTHING that says Apple, iTunes, or Quick time restart your computer and MAKE SHURE THAT YOUR IPOD IS NOT CONNECTED TO YOUR COMPUTER. Then download the newest version of iTunes and install it. Once the installation is complete go ahead and connect the iPod Touch and everything should work.
    I am not shure if this will work for everyone but in my situation it worked. I hope it helps some of you out there!!"
    That worked like a ******* charm. Hope this helps.

  • What's With Volume Logic Plug-In Not Working With iTunes V7. and Up

    Hello Folks. I recently updated to iTunes ve 7.0.2 and now my great Volume Logic Plug-in won't work. I downloaded the latest update and then read info on the Plantronics site about the problems with the plug-in with new itunes updates.
    Is anyone here figured out what's going on or a workaround. That plug-in makes such a positive difference in music sound quality, the tunes almost feel "naked" without it
    Steve

    Prior to the 1.3.2 released (beta or the now-available final), Volume Logic did not work at all with iTunes 7. According to Plantronics, Volume Logic does not work with Airtunes and the AIrport Express (it's stated right in their FAQ).

  • Thunderbolt port not working as dvi in New iMac, is there any fix for it?. I have a Samsung SyncMaster 2494 SW

    Just bought the new iMac, also bought apple's mini dvi adapter, when connecting to Samsung SyncMaster 2494sw i get a snow kind of pattern and sometimes let me see apple desktop through it, i tried changing resolutions but nothing, is it a software issue?

    Well my friend, after 3 1/2 agonizing hours at he apple store, those "genious" declare that iMac came with defective thunderbolt/dvi to extra monitor , not mine, ALL OF THE NEW iMACS!!!!, shame on apple man, i had to spend 300 extra dls buying a new monitor with hdmi input to solve this crap that apple just did, is not fear coming out with a new product that can handle something so simple. i wish i could report this issue to someone that hears it and make something about it since i do not think this is a minor issue since this new iMac main feature was the thunderbolt port

  • Auto hide taskbar not working with iTunes 10.5 & Windows 7

    Anyone else having problems with Auto-hide Taskbar not working when iTunes is open and the active window? Was working fine with previous versions including the beta of 10.5 I had. Is this a general problem or just me? Im using Windows 7 64bit for what its worth.

    Chiming in with the same problem. 64-bit Win 7 Professional, taskbar set to auto-hide, newest version of iTunes (actually uninstalled and reinstalled via the website download earlier today to see if that would fix it; nope). I normally use the Alt+Tab keys to navigate between windows anyway, so it's not inconveniencing me too much, but it's still irritating when I'm trying to use the mouse to switch windows (or check the time) and realize I can't. Definitely fix this one soon. We'll all be very grateful

  • 2 weeks of trying still iphone not recognised with itunes!!!!!!!!

    HELP!!!!!!!!!!!!!!!!!!!!!
    ready to smash iphone with hammer.
    tried everything, uninstall, UAC off, hidden admin in vista,
    deleting infcache1 file,
    everything and still cannot get iphone to sync with itunes charge battery or anything.
    apple support is hopeless!!!!!!
    please help!

    Just so we're all on the same page here, when you say "I have done that everytime it fails to install." did you follow the steps exactly as outlined in the two referenced support documents or did you just try & do things on your own? If the later, I'd suggest you follow the steps as outlined. If in fact you have followed these steps, I'm sorry but I have no further suggestions.

Maybe you are looking for

  • Can i change just ONE contact to NOT be sent iMessages?

    I have an employee who used to have an iPhone, so of course, we used to communicate with iMessage.  He got rid of his iPhone and has something else now.  But my phone continues to try and send him iMessages (so he doesn't get any of them).  I can onl

  • Need Help in Customization of OTL Time Keeper Layout for Projects.

    Hi All, Need help in customization of OTL Time Keeper. Requirement: Required to change the Project Layout Template as Payroll Layout Template. In Payroll Layout Template the days consits of start and end time and total time per day. Similary need to

  • Maintaing Tax Groups in the Table CRMC_TAX_GROUP

    Hi All In order to download Materials from ECC to CRM2007 via Middleware, I need to maintain the Tax Groups in the Table CRMC_TAX_GROUP and then assignt the Tax Types to the ECC Tax Classifications. However, I am unable to add entries to the table CR

  • Content canvas to stacked canvas for scroll bars

    I have a form which has more items. Initially I developed the form with content canvas(this has vertical scroll bar). now I changed this canvas to stacked canvas to get horizontal + vertical scroll bar. But I am not able to do it. Can any one please

  • ITunes Keeps on Restarting By Itself!

    So everytime I close my iTunes, about 5 seconds later it randomly starts up again! I close it, same thing happens. Close, again. This process goes on for about 3-5 attempts to close the program, and it freezes my computer everytime it "restarts itsel