Iphone only backs up but won't update

I am trying to update my iphone 4 to ios 5.1. It tells me there is an update available and so i hit "update". Then it tells me itunes will backs up my phone and then install the update. It takes an hour while it says it's backing up. Then it just says sync is complete. It hasn't updated anything though. It's like it's only backing up. I've tried this a bunch of times and it still does the same thing. No error message or anything. Afterwards it still just says that an update is available.

A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't the answer you want. I know Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

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