IPhone "other" space taking up massive amounts of space even after restore?

I recently bought a 16GB iPhone 5 to replace my brick of an iPhone 4, and I put my most recent backup of my 4 onto my new 5. I didn't take storage into consideration with it being a brand new phone and all, but recently (a month later) I have been running into storage issues when I go to take a picture in the Camera app. It began to say that there was not enough storage to take a picture, so after a few attempts at making space on my phone I plugged it into the computer. I found out that the "other" category in the color-coded storage bar had a whopping 6GB of space, hogging all of my phone's memory. After reading a few forums/articles, I backed up the phone and restored it in hopes of reducing (or even eliminating) the "other" space that was plaguing my memory. After a restore from the backup, my storage bar read this:
Capacity - 13.47GB
Audio - 0.01GB (voice memos from the previous backup)
Photos - 2.3GB (from the previous backup)
Apps - 0.03GB
Other - 7.1GB (it seems that a restore from backup only made the "other" space worse)
Free - 4GB
If I go to the Usage section on my phone's interface, the storage information reads:
Storage
3.9GB Available
9.5GB Used
Photos & Camera: 2.3GB
Instagram: 23.2MB
What is up with the "other" space and why is it taking so much space on my phone?

This indicates corrupt files.  You will need to restore as new.

Similar Messages

  • Iphone 3gs ios 6.1 stuck in boot loop even after restore

    What happen was it froze so I did a hard rest after that it stayed on a boot loop. Done restored it several times stayed the same after I do a restore itunes does recognize the iphone but it stays on the Apple logo can anyone help

    Something does not sound right with your story. An iPhone 3g is only capable of running iOS4.2.1 and not 6.1.6. Since the iPhone now appears to have relocked itself to the original carrier, it sounds like that iPhone is jailbroken to allow it to run a version of iOS that it not supposed to and to unlock illegal from the original carrier. Either get you details straight or we can't help you.

  • Can you help me delete space from the Category Other its taking up way to much space and i dont even know what it is or whats in it

    In my ipod the Category Other is taking up way too much space and i dont know what it is or whats in it! please help!

    See this post on Others by tt2. which gives a good explanation on OTHERS segment
    To delete and recover your space, Restore  the iPod to Factory settings, hopefully your iPod Hardisk is still in good Condition to be restored.

  • My iphone is stuck in landscape mode, even after restore

    Help! Today my iphone is stuck in landscape mode, even after restore system, safari, mail, camera and other apps don't rotate! I tried rebooth, restore and, when i open the apps, it turns to landscape and dont rotate. I locked to portrait position, but the camera stays in landscape, for example. And when i unlock the portrait the display of all apps returns to landscape!! My iphone 4 is new, i bought it november 2011!!! Please, help me!

    Double press the HOME key, then scroll the bottom ribbon to the right until the rotation lock appears at the left end.

  • Unknown files taking up MASSIVE amount of storage

    Hello to all,
         And thnks for any help in advance. Ever since I upgraded my '09 model MacBook Pro from snow leopard to lion I have been experiencing unaccessible files taking up a tremendous amount of space on my computer. I have no idea how to access these files, nor do I have any idea as how to get rid of them. For starters, I know for a fact I don't have 30gb of movies and moreover I can't figure out I have almost 50gb of "other" files taking up that much space. I was going to reinstall snow leopard but have been unable to find the disc. Has anyone out there had this happen to them? How do you fix this? It is really slowing down my computer and I would like to get rid of this stuff thats draining it's performance...
             Thanks to all!!!!

    I've never experienced OS files (Mac and PC) taking up that much space. And I don't have that many programs on here.

  • School iPad Syncing Taking Up Large Amounts of Space

    We have a computer syncing 50 iPads. After realizing that backups of each iPad were taking up around 80GBs of space on the hard drive, we deleted the "Device Backups" in the preferences of iTunes and gained all the space back. This is quite a temporary fix because it's much easier to sync new app downloads which will just recreate the back ups instead of downloading them by hand on each iPad.
    We've not upgraded them to iOS5.
    Is there away around this issue besides backing up the data to an external hard drive (not really solving the problem) or using iCloud (bandwidth issues)? I'd like to see a way of cloning iPads soo they just use the same back up or something to that effect, but I realize that might not be possible.

    Yes, though not advisable for content that you may not be able to redownload on demand. I'm not sure what Audible's policy, but with iTunes there is only one download.
    You can either place the device in manually managed mode, in which case content you delete from the library won't be automatically removed from the device, or delete the files from Windows Explorer while keeping the entries for the same in the iTunes library. With the second approach iTunes will warn that it cannot find the files to sync (you can disable the warning) but it won't remove them, and you retain the advantage of being able to automatically sync other content.
    tt2

  • The "Other" tab on my HD keeps filling up even after i delete stuff from it

    Hi! Just wanted to share my story to see if any of you knew about this and how to solve it, because it's driving me insane to the point where i want to throw mi macbook out the window.
    So, i have a MacBook Air (11-inch, Mid 2011) with a 64GB HD. It's not a lot of space, but i really just use my computer for really basic stuff. I never had any problems with its storage capacity up until two months ago, when it got super slow. I got rid of a lot of files i had not used since college, but i began to notice that the "Other" tab on my HD kept taking up more and more space. This is still happening by the way, to the point, where i now get a message saying that my disk is full. I already tried everything: CCleaner (super useful the first time i used it; not so much the second time), i tried to use a time machine back-up (which showed results for two days but then it went back to where it was), and today i resorted to something I did not want to do: I MOVED MY ITUNES LIBRARY TO AN EXTERNAL HD. I was hopeful this would help me, after all, 10 GB of space suddenly freed up would give my computer a needed breath (working on it for the last week or so has been a nightmare: it's going super slow, it gets hot just by using Safari, etc). So i did this, i erased my music files from my hard drive and then i saw how those "10 GB" which i was supposed to get back in free space were now taken by the "Other" tab, which went from 33 GB to around 44 GB (See image - everything is in spanish but you get the point).
    So...my question is: What else can i try? I tried to restore my computer to factory settings but it told me i needed at least 10 GB of free HD space. By the way, i'm new to Yosemite, having recently installed (like two weeks ago...right when things really took a turn for the worse). Any recommendations are welcomed!!!

    For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
              iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    Install the app in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.
    For ODS:
    security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-
    For GP:
    security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.
    The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • TS1559 My Iphone 4S with the latest software, wifi setting is grayed out. Could not be resolved even after restore software in Itune.

    My Iphone4S wifi setting was grayed off and could not set wifi on even after I have reset network setting and also restore software from Itune.

    Hi YKLeong,
    Thanks for visiting Apple Support Communities.
    It sounds like you may have tried all the steps in the article below. If your wi-fi setting is still grayed out after trying the steps, the article suggests contacting Apple support for help with your iPhone hardware:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Follow these steps to resolve the issue:
    Verify that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    If your issue is still unresolved, perform a software restore in iTunes.
    Additional Information
    If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
    If you need to contact Apple, clicking the link above should take you to the right options for your region.
    Best Regards,
    Jeremy

  • HT2978 my iphone went black and it will not come back even after i held the two bottons for over a min

    my iphone went black and it will not come back on even after i held the botons down for a min

    Hey dodie67,
    Thanks for the question. Sounds like your iPhone stopped responding to buttons, switches, or touchscreen input, so you'd want to go through the troubleshooting steps in the following article and see if that resolves the issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Take care,
    David

  • IPhone stolen, can I keep it on iCloud account even after activating new phone?

    So my phone was stolen a little while ago and they took my iphone along with a bunch of other stuff. What I'm wondering is if it's possible to keep the stolen iphone active on my iCloud list so I'm alerted if they turn it on, even after activating a new phone. I would just cut my losses but I want to get all my IDs and cards back if there's even a slim chance.
    What happens if I activate a new phone using the same number and Apple ID? Will the old phone still be there, or will it disappear from the iCloud devices? I was thinking of setting it to "wipe" but I think just setting it to "Lost Mode" will give me a slim chance if they turn it on again. The phone does have a password and I bet they know they were being tracked so I'd be surprised if they turned it on, but you never know. the police case is still active, but I need a new phone ASAP so I can't just wait to see if anything happens with the old one.

    No.  The only way to retain them on the iPod after they have been deleted from the computer is to not sync.  YOu also can;t add new one .

  • Iphone 5 not recognising SIM even after restoring it

    my SIM was not being recognised by my iPhone 5 and I took apple's advice and tried to restore it, however, now my phone is completely useless as it will still not recognise the SIM and thus the phone will not restore... what shall I do?!

    Then get a new Nano-SIM from your carrier. It may have failed, or, if you cut a SIM to fit, you may have damaged that one.
    If a known good Nano-SIM still doesn't work, make an appiontment at the genius bar and have the phone checked for a hardware failure.

  • My iphone shows I've used 830 mb of memory even after I delete most of my emails why? How do I fix?

    My iphone shows I've used 839 mb of memory even when I delete most emails how do I fix?

    The question has been answered but not that you like to hear.
    You have been using an iPhone since 2011 with an iCloud ID that is not yours, how do you explain that?
    I saw a message that said your phone was lost and erased, and I was asked to activate my iPhone with my Apple ID.
    Since you know it was lost but not by you, you have an iPhone that is not legitimate. Your receipt may get you out of trouble with the police but that doesn't make the iPhone yours.
    Activation Lock cannot be bypassed and  if the your story is true then you should sort it out with Best.
    Read this: http://support.apple.com/kb/HT5818

  • Storage Other still taking up a lot of space & is it ok to delete apps pre-installed in MBA?

    Hi, I have checked the previous discussions on Storage HD problem in which suggestions to turn off backup, snapshots, even to using OmniDiskSweeper to reduce the space being used by Other but these suggested methods don't seem to work out for me.
    I don't have auto backup turn on for Time Machine. If I don't have Time Machine on, do I still have to perform the Terminal function of "sudo tmutil disablelocal"?
    I have used OmniDiskSweeper which revealed around 26.8GB files that I am pretty sure I need to keep, be it that the biggest size is the iTunes media folder in which converted audios are stored and taking 9.3GB of space.
    Based on my screencap below on my Storage HD, I have basically nothing much in terms of Audio, Movies, Photos, Apps, Backups but almost half of the space is being taken up by Others, just mind puzzled me.
    I know there are still space left and not critical but I just purchased this MBA last Christmas so I would like to be well prepared looking at the rate the Other storage is increasing each time. Any advice would be much appreciated. I am using external HD as Time Machine Backup and I do this backup manually. All my other audio, movies, photos, docs files are stored in another external HD.
    My other question is that is it ok or advisable to delete apps that are pre-installed when we first received the MBA? I noted there are quite a number of apps that may not be of use (especially those under the Utilities folder) but pre-installed. In the event that I have uninstalled/deleted these pre-installed apps is there any way to restore or download them?? Are these apps the ones that are taking up the space under Other or they will just fall under Apps section? I also installed some widgets apps like around 8 of them - not sure how I can gauge the size of these widgets.
    Thanks!

    blinkable wrote:
    I don't have auto backup turn on for Time Machine. If I don't have Time Machine on, do I still have to perform the Terminal function of "sudo tmutil disablelocal"?
    No, as you notice in this screenshot, "backups" is Zero.  This is where local snapshots would be stored.
    My other question is that is it ok or advisable to delete apps that are pre-installed when we first received the MBA? I noted there are quite a number of apps that may not be of use (especially those under the Utilities folder) but pre-installed. In the event that I have uninstalled/deleted these pre-installed apps is there any way to restore or download them?? Are these apps the ones that are taking up the space under Other or they will just fall under Apps section?
    You can delete the Apps.  You can reinstall them at any time by inserting disc 2 (the applications disc that came with your mac).  I don't use GarageBand or iMovie, so I deleted them.  Apps just fall under the "Apps" category.  I qquestioned the Genius Bar as to what is in "other" and they said it is impossible to say exactly what is in that category, it is slightly different for each user.  It does include the operating system among other things.  They told me to thing of it as an "etcetera" category.

  • "Other" storage taking up all my HD space

    My HD space is being taken up by "other".  I believe this to be caused by an iMail application problem related to recovered mail being stored somewhere on my HD.  I've had problem with sending and receiving emails from day one and often times receive alerts stating my email did not send.  I was able to resolve this problem with the help of Apple support about a year ago but now they won't help me without charging me the $19 fee.  Unfortunately, I don't remember how the tech walked me through resolving the problem initially.

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    Install ODS in the Applications folder as usual. Quit it if it's running.
    Triple-click the line of text below on this page to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with ODS, quit it and also quit Terminal.

  • Why is iPhone Other Category Taking up Half my Phone's Storage?

    I have restored my 16 GB iPhone 4S twice, once from iTunes and once from iCloud. I can't get the 8.9 GB of the Other category to go down. The Other category is only a tiny sliver on my iPad. I've read many posts on this problem but have not found a solution that works.

    I restored it back to factory default in iTunes. After that I added all of my settings and apps back to the phone from a backup.
    Are you saying the only way is to start from scratch and rebuild my entire contact list, apps etc?

Maybe you are looking for

  • 3D tv 32tl515u Setup

    Waiting for Satellite HD box, have a DVR sat box.  Setup for component hook-up, all connections properly done, but on box does not have component inputs, only R&L audio & video.  When I setup for Colorstream HD1 Satellite according to instructions, I

  • Downloading PDF's

    Hi, I was wondering if anyone knew of a workflow or action that allows me to download PDF's from an open safari page, save them to a specific folder and open them in preview afterwards? Thanks, Barry

  • Photoshop not an option in iPhoto

    I recently installed Photoshop CS4 (and also have Photoshop Elements) and would like to make CS4 my default photo editor in iPhoto. But in iPhoto Preferences/General the only options listed for "Edit Photo" are "In main window"; "Using full screen";

  • Apple TV And Continuous Podcasts Playing

    Is it possible to play all music videos or podcasts continuously through the Apple TV?

  • Cash Sale--Partial Payment

    Hello Gurus, As per my understanding, the cash sale process is order, immediate delivery and billing i.e. the customer pays the cash and picks up the goods and an invoice is created. However, can we allow the customer to pay partially? And how does t