IPhone / Outlook / Maximizer sync issue

I use Maximizer Entrepreneur CRM v.10 for my calendar, contacts etc. and have it sync'ing with Outlook 2007. It syncs with Outlook fine.
I purchased an iPhone back in March '09 and the MobileMe program and service from Apple. Other than duplicate contacts, Mobile Me was sync'ing my iPhone contacts and calendar correctly from Outlook, which was syncing with Maximizer.
After I did the iPhone firmware update and iTunes update a couple of weeks ago, my calendar is not syncing correctly. It adds 7 hours to appointments in the calendar.
If I add the appointment directly to Outlook, it syncs correctly. When I make an appointment in Maximizer and sync it to Outlook, it shows up in Outlook correctly but adds 7 hours to the appointment time on my iPhone.
I have been using Maximizer for 10 years and this is the main application I need for calendar and contacts. I would like to continue to use it.
I have checked my time zone settings in Windows XP, Outlook, Maximizer, iPhone, iPhone calendar and MobileMe account online - and they are all correct.
The Maximizer to Outlook to MobileMe to iPhone was syncing correctly for months before the iTunes and iPhone updates.
Any ideas?

This sounds just like the problem I am having since downloading the latest version of i-Tunes. Initially i-tunes wasn't recognised so after reinstalling i-Tunes and it's 5 other associated programmes I found that there was a cmpatability isuue (Right click i-tunes icon and go to compatability tag) Once this was sorted my Outlook calendar would not sync with my i-phone. 2 weeks later I am told it is because I have Outlook 2002 and need to upgrade. Frustrating as it worked ok before the latest upgrade.

Similar Messages

Blackberry Outlook Calendar Sync Issue

We recently discovered a outlook calendar sync issue we can add items on the Blackberry and they will show up in Exchange. But you can’t change a calendar item from the Blackberry, e.g. if you create an item on the phone it will show up in Outlook, but if you use the phone to change the date or name of it Outlook will still show the old one.
We are running BES 4.1
We are running Exchange 2003
Exchange and BES are installed and running on different servers
OS of the server running BES 4.1 is WINDOWS 2003

Hi, Please do not post duplicate threads.
see here > http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=37254#M37254
You are posting your message in device threads meaning normal everyday users are going to read it, if you want advice from administrators, please post it in Blackberry Enterprise Server area.
You also didn't put what full version of BES you are running! If you are running BPS, i will have it moved to the professional area.
Thankyou
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

2 iPhone Household w/ Outlook Profile Sync Issues with iTunes beyond 7.3.1

I’m huge Apple supporter and have to say this is the most frustrating computer issue I have ever come across. My wife and I both have iPhones and we sync them to the same pc except different Outlook profiles. iTunes 7.3.1 works fine when we sync our iPhones on each of out Outlook profiles, anything beyond 7.3.1 will automatically sync my contacts and calendar directly to her phone. It’s as if iTunes cannot distinguish between the two outlook profiles on the newer iTunes versions. I have tried both Outlook 2003 and 2007 with newer iTunes, and it's still not able to distinguish the two profiles.
Any would be greatly appreciated.

i have a similar problem, having one good and one bad outlook profile. Used to sync just fine against the good one (which is called 'new profile). new version is defaulting against the bad one, which has none of my contacts...
where does one setup which named profile is to be used?
thank you! any help appreciated!

Outlook calendar sync issue with iphone

A friend has a desktop running XP with Outlook 2003, iTunes 10, an iPhone 3G running iOS4.
In Outlook, he has his personal contacts and calendar, both with lots of entries.
iTunes is configured to sync his contacts and calendar to his iPhone.
The contacts sync successfully - the calendar does not, meaning the calendar on his iPhone is completely blank, no entries.
We tried resetting the sync history in iTunes, creating a test appointment on both the iPhone and Outlook - nothing.
We then set up a temporary local user on the XP box, configured Outlook, launched iTunes and went to configure calendar syncing when we noticed something different.
When logged in as the temp local user account, in iTunes > iPhone > Info > Sync calendars where you have the choice between All or Selected calendars, under Selected, there was a selectable line item called Calendar.
However, when we switched back to the regular domain user account, that line item was not there.
This leads me to believe that iTunes in that domain user profile for some reason does not detect Outlook calendar, yet it does as the local user.
I thought maybe it has something to do with the user role (he was member of some custom group, not sure what the exact permissions are) and changed him to an administrator role, logged out/back in, tried again, but no difference.
I am not sure how to further troubleshoot this. What can I try to make iTunes detect the calendar? It's really puzzling because it sees the contacts in Outlook and syncs them just fine.
Any suggestions would be appreciated.

This sounds just like the problem I am having since downloading the latest version of i-Tunes. Initially i-tunes wasn't recognised so after reinstalling i-Tunes and it's 5 other associated programmes I found that there was a cmpatability isuue (Right click i-tunes icon and go to compatability tag) Once this was sorted my Outlook calendar would not sync with my i-phone. 2 weeks later I am told it is because I have Outlook 2002 and need to upgrade. Frustrating as it worked ok before the latest upgrade.

Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
In searching, I found some debugging stuff which I tried, as follows to turn on logging:
So, I ran the following:
cd C:\Program Files\Common Files\Apple\Apple Application Support\
defaults write com.apple.Outlook.client.exe ShouldLog YES
defaults write -globalDomain SyncServicesLogEverything YES
defaults write -globalDomain SyncServicesLogPersonalInfo YES
And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
Now, I will pause and provide some observation of my specific Sync.
An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
Selections include Contacts, Calendars, Bookmarks and Notes.
One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
For example, for recurrence:
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
For example, for timezone:
[5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
Then the calendar entries are pushed, for example:
ca965dbc4717d9488fafc9266f1f829304082700 =     {
        "all
day" = 1;
        calendar
=         (
            ca965dbc4717d9488fafc9266f1f829382800000
"com.apple.outlook.freebusy" = Free;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
        "end date" = "2020-05-11 12:00:00 +0000";
        location = "United States";
        "start date" = "2020-05-10 12:00:00 +0000";
        summary = "Mother's Day";
So, my SYNC fails, and I crash and burn with:
[5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
[5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
name
NSInternalInconsistencyException
reason     : [(null)
(null)]: could not obtain UTF-8 flavor of formatted string
user info : (null)
call stack : (
Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
First instinct was that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
So, keep in mind, that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
What can you do to help?
Report success or failures using the information above
Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

Yes - both have time zone support and are set to London/GMT
The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
Thanks for your input.

IPhone 5S Music syncing issues after 8.0.2

Hello,
I have been having irritating issues getting my iPhone 5S to sync my music library over after updating to 8.0.2.
I did a backup onto my laptop prior to updating, and went ahead with the new update. The first thing I noticed was after updating to 8.0.2 in order to sync again, iTunes prompted me that I was lacking 6GB of data on my phone to sync my library. I did not use my phone at all during the updating process so there's no way 6GB of data was magically written on it's storage drive. I could not figure out why in the world iTunes would tell me I needed to free up 6GB to sync the exact same music that was already there prior to. I went ahead and completely deleted my entire Music library from the phone, and tried to resync fresh. I still got the same message from iTunes. Believing in the program and going ahead and doing some spring cleaning, I ended up freeing a good amount of things off of my phone, applications, photos, messages, etc. to drop 6GB from the storage. I went ahead and synchronized my iPhone 5S with iTunes so I could get my music on my phone. It proceeded to go ahead and sync my roughly 1400 songs onto the iPhone. After it was complete, it showed I had an astounding 12GB of free space on my phone... I said to **** with it and just wanted to play my music. The phone seems to have all of my library that I chose to sync on my Music app. The problem is, when I go to play songs the music app will Skip over certain songs. I have not found any commonality between which songs it chooses to skip. It skips newly added songs, it skips old songs, it skips purchased songs, it skips songs downloaded from other sites. There seems to be no structure to which songs it's skipping. Another thing to note, whenever I connect my iPhone 5S to my iTunes and sync, I am Always able to sync something new onto the phone (around step 5 or 6 when it is completing the sync, it will mysteriously add some songs to the phone). Those songs are playable. Then I shuffle through my playlist, and Still the same problem remains, it has removed some songs and skips over them. It seems to Sync songs, and Delete songs... completely at random. This is bothering me and I'm not sure what to do, and am Very unsatisfied with the amount of bugs still left in the software. I wonder if others are having similar issues and maybe we can bring some light to this.
Thank You,
Andrew

Similar issue Andrew. After installing 8.0, the IOS deleted 225 songs from one of my playlists, and I'm still "recalling" songs that are no longer in my Music Library. Fortunately, although the playlist of 235 had only 6 songs left on it ( on my Mac), the Playlist was not erased from my I -Phone. I was able to recreate the Playlist on my Mac, using the intact playlist on my phone. When I synched however, I was back to square one. I went to the Apple store, and I had to reset the phone . We also downloaded IOS 8.02. They saved my playlist in the Cloud, deleted it from my Mac, then synched it. Lo and behold, the playlist I recreated on my Mac, synched to my I Phone. After the reset, I had like 11GB of free space. (Its been 5 days since the "reset" and the number of GBs fluctuates from day to day !!)
When I got home from the Apple store I spent after hours reinstalling all the apps, synchng the phone to the Bluetooth in my car ( you know the rest of the saga) , I purchased a song from I Tunes. I "drag and dropped" it into a Playlist, and synched. Didn't work. Song shows in "Recently Added", but the drag and drop feature doesn't work. Bottom line, I'm not willing to "reset" my phone every time I add a song ! I've tried any number of fixes posted to this support community, but none have worked for me.
Furthermore, it took me 3 hours to get the phone re-synched to the Bluetooth system in my car. However every time I connect to "Bluetooth Audio", the system needs to "find" and "reconnect to" my phone. If you ( or anyone else ) finds something that might work for both the music synch and /or the Bluetooth, I'd appreciate your input.
Thanks, Lorenzo

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Outlook 2007 syncing issues. Time not correct.

I setup a reoccuring appointment on my iPhone for every saturday 8:00PM to 9:00PM through August. When I synced through iTunes, the appointment appeared in Outlook through August, but set to 4:00pm to 5:00pm. Four hours off. I added another test event in Outlook from 8:00pm to 9:00pm and then synced back to the iphone, it showed up as 12:00am to 1:00am.
Both are set to EST (the iPhone set to Boston, USA)...
Any ideas?

I had a similar experience when I saw several older meetings that were previously setup in Outlook 2007, that had originated from an Exchange server.
These meetings did not appear correctly on my Palm Treo 680, which is what I have upgraded from (to iPhone). These Exchange-originated meetings never synced properly to my Treo 680 - always came over many hours off of the correct meeting time, though on the correct day.
When I first synced Outlook '07 to my new iPhone the meeting on the iPhone was wrong as well. However, I then modified the meeting on the iPhone and re-synced and (unlike the Treo 680) the meeting is now correct in both places.
So, I am happy with iPhone.
I am holding my breath however for my next business trip to another time zone. For some reason Palm could not get this to work correctly on the Treo.
iPhone

IPhone Cross-platform Sync Issue

I sync as follows:
MS Exchange/Outlook 2007/Windows XP SP2 <--> Plaxo <--> iCal/Leopard <--> iPhone/1.1.3
All works well, except:
Calendar entries: Multi-day, all-day, non-recurring entries created in Outlook sync properly to Plaxo and iCal, but show up on the iPhone extended by one-day; e.g., an event spanning Jan 11-13 shows properly in Exchange, Plaxo and iCal, but shows up in the iPhone as Jan 11-14. When synced back to iCal, these events are NOT extended by one day. Events created in the iPhone and then synced back to iCal, Plaxo and Outlook do not exhibit this behavior. I've upgraded to the latest build of Plaxo, deleted the sync points and iCal calendars and started over, but it still does this. Is there some inconsistency in the Outlook data format that might be causing this? Everything is on Eastern Standard Time.
Thanks,

Fixed. Plaxo for Outlook update 3.8.0.64 fixed this so that all-day events sync properly. Thanks to Drew at Plaxo support forums for the info.

Outlook 2013 Sync issue forler has 4000 emails

Dear All,
we have recently migrated users to exchange online. there was a user who has a large mailbox (11GB approx.) the migration has completed successfully but user's sync folder has more than 4000 objects as duplicated.
any idea on this is highly appreciated.
Thanks

Hi,
Conflicts folder contains all the multiple copies of conflicting items between what are in your local cache (OST) and your mailbox on the server.
An InfoBar at the top of the original item advises you that a conflict for this item exists.
The conflicting item is stored in the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep.
If you still need the items which are listed in the Conflicts folder, verify if they still exist in your mailbox and also exist on the server by using OWA.
If they doesn’t exist in your mailbox, you’ll need to move these items to a folder to check if the changes get uploaded now. If you can see these items in the mailbox, you can just cleanup the folder.
In addition, Outlook 2013 contains an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder, you may install the hotfix to improve the functionality.
2878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): April 8, 2014
For more information, please refer:
https://support.microsoft.com/kb/2606009
Best Regards,
Steve Fan
Forum Support
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Outlook calendar syncing issue with BB tour

My phone has been working great with my outlook up an till about 2 weeks ago. Desktop Manager syncs everything except my outlook calendar. I can't seem to figure out why it won't sync. I do have the newest version of the desktop mgr downloaded onto my computer.
PLEASE help!

I have provided some information below, that may help with your syncing issue.
Try going back through the synchronization options on the desktop manager. I have provided the detailed instructions below:
http://search.vzw.com/?do=viewdoc&id=16559
***Step 6 and 7 in the synchronization process will be the most important. Ensure you are selecting calendar (and anything else that is needed), as well as Outlook in Step 7. Step 8 will be up to you in whether you would like to do the following:
Two way sync
Changes are synchronized to the device and desktop application.
One way sync from Device
Changes are synchronized to the desktop application only.
One way sync to Device
Changes are synchronized to the device only.
***You may have to reset your current synchronization and set it back up. If this is needed, use the same article above and on Step 5 in the article you will have the option to reset configuration.
I hope this helps.

IPHONE OS4 ICAL Sync Issue - Nothing synching from phone ack to computer ??

I installed Iphone OS4 yesterday on my 3GS model through my IMAC Intel 2,8GHZ yesterday and ALL went fine, the features and Ibooks are all functioning perfectly BUT BUT BUT I have just noticed that the sync feature of the ICAL is not working as the new events I created on the phone are not synching with my computer so my computer's ICAL is not beeing updated as it was prior to the update.
I have checked settings and all is as it was before, no changes in configuration, sync is activated, mobile me is NOT activated, replace items on phone is NOT activated.
I just wanted to report this BUG so that you can work on it and release a FIX ASAP
Regards
Mark

Hope the summary of chat below helps. It solved my problem.
Mobileme Expert: To be honest iPhone User we have been having a lot of issues with the new iPhone 4's syncing with the MobileMe. I would not be surprised if there isn't a new update currently in the works.
Mobileme Expert: On the iPhone, let's go to Settings > Mail, Contacts, Calendars > MobileMe Account> On/Off Tabs
Mobileme Expert: Go ahead and choose the option to "Delete Account" and then choose the option to "Delete data from the iPhone" please.
Mobileme Expert: Go ahead and turn off the device for us now please.
Mobileme Expert: Hard reset is ideal IPhone User.
Mobileme Expert: Make sure we leave the device off however.
Mobileme Expert: Go ahead and go to the MobileMe Control Panel now please.
Mobileme Expert: Can you go to Advance and let me know if you currently see your computer listed there checked to "Sync" please.
Mobileme Expert: Go ahead and Reset Sync Data> Ensure that the "Arrows" are flowing from the Computer to the MobileMe Cloud please.
IPhone User: Nothing seems to be syncing.
Mobileme Expert: No it doesn't appear to have Reset properly.
IPhone User: What should I do?
Mobileme Expert: Can you go ahead and open up "iTunes" for us now please.
Mobileme Expert: Do you see the option to "Reset Sync History?"
Mobileme Expert: Go ahead and go back to the MobileMe Control Panel.
Mobileme Expert: Advance button> Reset Sync Data> Ensure that the "Arrows" are flowing in the correct direction, from the Computer to the Cloud> Hit replace.
IPhone User: Done with Status: Syncing Mobileme running
Mobileme Expert: Go ahead and power up the iPhone for us now please.
Mobileme Expert: Go ahead and re-add the account for us now please.
Mobileme Expert: Can you tell me if the all the "Sync tabs" are currently in the "On" position or not please.
Mobileme Expert: Go ahead and go to the "Contacts" and “Calendars”and let me know if you see your data there currently please.
IPhone User: Contacts and Calendars are syncing

Outlook 2007 sync issues

After a couple of weeks of itunes nagging i finally upgraded to 9.1.0.79 - Wish i hadn't
The first sync provided me with duplicate calendar entries (deleted those) but now some (not all) all day events are synced to the wrong day on the iphone eg all day conference on 15th in outlook ends up on the 14th on the iphone.
I can't find a pattern either - some work fine.
tried deleting at both ends and resync - get the same prob.
tried resetting sync history - no good
tried forcing the 'replace info on the iphone'on next sync - no good.
Please can someone help???
Thanks

Well, I have the same problem - all day events syn to a previous day ! not only that - it syncs all the events of this day to a previous day !!! This is horrible. my calendar is a MESS.
Add to that the fact that sync has stopped working all together. I have tried everything : uninstall, reinstall, delete sync history, add a mobileme accout (I think it has started when I tried to sync via mobileme, when the sync stopped working). I got to a point where I have formatted my iphone. lost all data, and even manually removed all outlook.dll entries in regedit. nothing worked !!!
right now, my iphone is wiped clean. as if I've just purchased it. still it doesn't sync.
I'm desperate. I can't function w/o my calendar and contacts, and this problem wasn't solved in the past 14 days.
Ideas anyone, please....
Thanks,
Etty

IPhone "cannot be synced;" issues with photos!

I tried to delete some of my photos from my 8G iPhone since they were taking up a lot of room, but when I tried to sync my iPhone with only some picture folders selected instead of all of My Pictures, iTunes refused to delete the old pictures and left white squares with strange formatting and the same labels, taking up the same amount of memory, in their place. An error message popped up which says: The iPhone "iPhone" cannot be synced. An unknown error occurred (-39.)" Help! I've restarted my computer and turned my phone on and off again but nothing has helped and the same error shows up each time. I couldn't even get the old pictures back onto the phone...

One thing that you can try.
Before going through a full restore, try syncing to a blank folder first.
Create a folder on your desk top or where it is convenient.
Call it Blank.
Now open itunes and connect the iphone.
Set itunes to sync pictures only to that blank folder and click apply.
This clear out any pictures you have synced to the iphone.
Now try syncing to a folder with just a few pictures.
If this does not work, then you might want to do the restore as suggested by Allan.
Here is an article from the apple support website that explains more about the restore process.
http://support.apple.com/kb/HT1414
Hope this helps

Help. iPhone 5, calendar sync issues using Outlook. Doesn't work. Does any kind soul have a solution

At my wits end. iPhone 5, OS 7.1.1, using Outlook as mail, contacts and calendar but unable to find a solution to sync everything. I have my own domain and use a small ISP. It's not an Exchange server account. I've trawled countless forums but to no avail. Can anyone help? Steve.

Mavericks doesn't sync contacts or calendar via iTunes anymore. Apple removed 'sync services' so Outlook doesn't have the sync engine to move data between iOS & the Mac. It will still work on iTunes 11 on earlier OS X's.
On 10.9 you can either use iCloud, setup your own contacts & calendar server (OS X server, Biakal, Owncloud & many others) or you can find another online service to use to sync data, like Google apps.
There is a 200 page thread on the issue…
https://discussions.apple.com/thread/5460803?start=0&tstart=0
There is also a user tip on how to setup Baikal…
Hosting your own CalDAV and CardDAV server using Baïkal Server
You should also look for apps that may help like SyncMate http://www.eltima.com or maybe missing sync? http://www.markspace.com/
<Edited by Host>

IPhone / Outlook / Maximizer sync issue

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