IPhone preorder goes from bad to worse

I was up early Friday and received a call back from a sales rep I spoke with on Thursday. So far OK. However the 6+ was already not available for 9/19 delivery by then. So we completed order for 2 6's for 9/19 and a 6+ for 10/7. Received order confirmations. But the late Saturday received email to call Verizon. First order for 2-6's was on hold because Visa kicked back the "test" transaction. Easily remedied as they ran the charge again. Once it looks OK it comes back off until ship date. However the 6+ order was on the system but "empty" and wasn't going anywhere. So it had to be cancelled and preordered again pushing delivery to 10/28 and losing free overnight shipping in favor of 2-day shipping. The rep apparently put in a "jump the line request" but who knows since order confirmation still says 10/28 and a check of the order online still says "in process".
But there's more! I specifically ordered 2-64 GB 6's: one space gray and one gold. But apparently (and I missed this in all the other issues) it got put in as a silver and a gold (basically both "white"). So I have no idea how I'll resolve that one. I don't want my wife and I to both have white, plus I just don't care for white. But phones are already at FedEx facility for delivery on Friday.
So, am I only one not having fun in this whole process. I've been a long time Android user and decided to make the switch this time. Started out being excited but now I'm just disgusted with the whole thing.
Anyone one else have preorder day horror stories?
Thanks!

scampbel,
Right off the bat, I apologize for the problems with the pre-order of your iPhone 6. Upgrading is exciting and we don't want this to take away from that. It's important to get all the details correct. If the color is incorrect, we need to cancel the order as you will get what was confirmed. Please reply to my Direct Message to move on to next step.
AdaS_VZW
Follow us on Twitter at @VZWSupport

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