IPhone problem - Apple don't seem to care
I have had my iPhone for about 6 months. Have been having intermittent audio drop outs during calls, took it into the Apple shop a couple of months ago.
They blew some compressed air through it and told me to try it again. It still is having problems, took it back today and they said they could not find the problem and as they are only a retail store they only have 15 minutes to look at the product before passing me over to someone else.
I was then given an address to go to (depot.info.apple.com) to book a courier to collect my iPhone. This address just redirects you back to the normal support page, which in turn tells you to go back to the Apple store. Its very difficult to find the address to write to Apple with. I'm stuck, with a bad iPhone, can anyone help?
Message was edited by: prl100
OK thanks for the number, telephone support were quite good but confused about why they didn't swap the iPhone instore. He thinks they may have been out of stock in the store.
Anyhow he is sending a courier to come and pick it up for me.
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