IPhone random shut down- unable to restart

Hi
since i have upgraded to os 3.1, my iphone has "shut down" 3 times and been unable to turn on the phone unless i hold the home and sleep/wake button. I say "shut down" because i don't know if it does shut down. There is another post that says its a bug or something. I just want to to if this is a bug or something else. Heres a link to the topic: http://discussions.apple.com/thread.jspa?messageID=10235780&#10235780 .
Thanks

Have you found any answers...The only one I found was that Safari had open windows close them on a blank page because someone said it will keep trying to update even when Safari is closed. I still can find out why it crashes and shuts down in the middle of reading e-mail or another application and then battery level changes dramatically upon restart.
Come on Iphone experts Help us...

Similar Messages

  • IPhone Randomly Shuts Down

    My iPhone randomly shuts down and I have to charge for a few minutes for it to come back on. Went to Apple Store tech support. They did a diagnostic and found nothing wrong with the phone. Told me that the problem was the number of apps running in the background (i.e., multitasking). After deleting all of the apps in the background, the phone still shut down with 53% of battery indicated. What is the problem? What can I do about it?

    To be honest these are the solutions that may or may not work.
    First thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo.
    If that doesn't work I would restore from backup. If that doesn't work I would restore as new. If all else fails take it to your closest apple store they may replace the phone for a working one..

  • IPHONE RANDOMLY SHUTTING DOWN IN THE MIDDLE OF AN OPERATION

    My iphone has taken to shutting down and displaying the Apple logo- can be in the middle of a call, or typing a text, or opening an e-mail. It will go to sleep for a minute(with the logo illuminated), maybe two then the home screen appears again, and the phone will then work faultlessly for an hour, maybe more, then it has another headfit and will crash several times inside an hour. I am running the most up to date version. Rebooting using the home button and off button simultaneously, has no effect. I have restored using itunes, several times- it still does it. I have deleted all the bought apps- to see if one of those was the cause. No better. Just running original apps supplied, still continues to have amind of its own, shutting down on a whim.
    AM I ALONE IN EXPERIENCINMG THIS?

    This is almost certainly a software issue. You should perform a restore on your computer. If this does not work you should make an appointment at the Genius Bar at your nearest Apple Store. However, I believe a restore should do the trick. Plug the phone in to your computer. Open up iTunes. Sync the phone. Then, from the summary page for the phone in iTunes hit the Restore button and let it do its thing. When it is done it will ask if you want to restore from the back up of your phone. Just say yes and all your information will be synced back over. Welcome to the Forums.

  • IPhone randomly shutting down

    After downloading iOS 7 my phone keeps prompting me to shut it down, and will also randomly go into lockscreen while I'm doing something else. Help?

    This is almost certainly a software issue. You should perform a restore on your computer. If this does not work you should make an appointment at the Genius Bar at your nearest Apple Store. However, I believe a restore should do the trick. Plug the phone in to your computer. Open up iTunes. Sync the phone. Then, from the summary page for the phone in iTunes hit the Restore button and let it do its thing. When it is done it will ask if you want to restore from the back up of your phone. Just say yes and all your information will be synced back over. Welcome to the Forums.

  • Iphone randomly shuts down and resets when using the music player

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    Hi there Julius Ita,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • Why does my iPad randomly shut down and then restart?

    This has only happened since the newest iOS update. It has also had problems with the wifi happening since the last 6 level update: randomly drops wifi signal etc.
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    I'm not sure. I didn't buy it, I won it in a contest at work and I don't have any of the reciepts or anything for it.

  • Macbook Pro Randomly Shuts Down and Restarts

    Hi There,
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    I have an early 2008 MacBook Pro running OS X 10.7.2 (plugged-in to power) that has started to randomly shut down and then restart itself (goes through all the start up screens; Apple logo etc.). It doesn't appear to be just a straight restart of the machine, but it shuts down, and then a couple of seconds later, reboots, as though it is two different actions...
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    I haven't had this issue in the past (some 3+ years of full time use now) and as far as i'm aware, nothing changed on the computer immediately prior to the issue occuring (no updates, installs etc.).
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    I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue.  If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!

  • My iPhone 4 randomly shut down and won't turn back on.

    My iPhone randomly shut down whenever I got a phone call twice in maybe 5 minutes. Now it wont turn on no matter how many times I plug it in or use the home and lock button. Is there anything I can do? After the first time it just turned back on but now it won't.

    I just had this happen. Hold the lock and home button down for ten seconds.

  • Iphone 5s shutting down?

    my iphone is shutting down and wont restart have tried rebot but turns on and turns of regulary

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    NOTE:
    The Basic Troubleshooting Steps are:
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    Restart / Reset   >  http://support.apple.com/kb/ht1430
    Restoring  >  http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
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  • My Factory Unlocked iPhone 4s shuts down and restarts randomly. How do I get it to stop?

    My Factoy Unlocked iPhone 4s shuts down and restarts randomly. How do I get it to stop?

    There are 4 Rs you can try:
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    Reset
    Restore from backup using iTunes
    Restore as new without the backup (Before this step, save whatever is important to you)

  • My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My iphone 5 shut down random

    My iphone 5 random shut down , this time is 2 time it shut down by itself , I don't known why , I have to press and hold power button some Seccond then it come back , ????? please some one tell

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Help my iPhone 3GS randomly shuts down, what is wrong?, Help my iPhone 3GS randomly shuts down, what is wrong?

    My iPhone 3GS randomly shuts down for no reason, and apparently I am not the only person having a problem with this. This happens regardless of how much battery life my phone shows, or whichever application I am using. IS THERE A FIX FOR THIS!!!!!!! I understand that cell phones are not built to last forever, but my phone is in to good of a condition to go out and purchase a new one.

    Before you get your knickers all in a twist, try the basic troubleshooting steps Apple recommends:
    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
    If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

  • My iphone keeps shutting down randomly. Ever since I installed IO7

    My iphone keeps shutting down randomly. 3-7 times a day. Ever since I installed IO7. How do I fix or reinstall IO6?

    Hey Kaylyn07,
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    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
    http://support.apple.com/kb/TS4636
    In most cases, kernel panics are not caused by an issue with the Mac itself. They are usually caused by software that was installed, or a problem with connected hardware.
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    Diagnosing a recurring kernel panic can be difficult. If you need help with this process, consider bringing your Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for help.  If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
    Thanks,
    Matt M.

  • My iphone 5 shut down and I am unable to turn it back on.  I've tried holding down the power button.  What should I do?

    My iphone 5 shut down and I am unable to turn it back on.  I've tried holding down the power button.  What should I do?

    Do a
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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