IPhone randomly turning off..
Does anyone have the safe problem with their iPhones randomly turning off...and having to plug it into the wall, or hold the reset buttons to turn it back on.
Try squeezing the phone right next to the vibrate/silence switch. Squeezing the glass to plastic in that upper left corner. Mine had a "loose connection" and the phone would just go dead. The "genius" squeezed right there and knew exactly what was wrong. He replaced it no charge, and it was about a week out of warranty. I asked him if it was common and he said, "no." I have to believe it is common. He didn't even finish listening to me and squeezed the phone and duplicated the problem. The replacement only has a 90 day warranty and is not eligible for applecare. At least I have a phone that works now...
Similar Messages
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4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes
There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device. -
My iPhone randomly turns off by itself with battery remaining. I can turn it on the by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?
When my phone was off it wouldn't connect to iTunes, i got it working now though. I just had to hold my lock button and my home button down long enough. Thanks anyways though!
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My iPhone randomly turns off, mainly after I have been on the phone for 5 minutes or more, but it also turns off whilst playing games and sometimes even when it is just in my pocket doing nothing.
It can be really annoying during important phone calls or when I have been on hold for a few minutes and then just as I get through it cuts off.
It turns back on straight away, but I have to go through everything again.
It has done this since pretty much one month after I got it.
I have reset and I have all the latest updates, the support page doesn't seem to cover this problem.Assuming that your phone is not jailbroken or hacked in any way, restore the phone in iTunes, first using a backup, and if needed as a new iPhone, without using a backup. If restoring as new doesn't help, there is a hardware failure and you need evaluation by Apple or whoever provides iPhone service in your country.
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my iphone has randomly turned off and i dont know why it did this? i have tried taking out the sim card charging it back up again. i tried turning it on and off but nothing is working?? i dont understand because my battery was full??
Plug in with Wall Charger for 30 minutes, it may start up on own. If not, keep connected to Wall Charger and Reset, hold both Home and Power buttons until it starts up, usually less than 20 seconds time.
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Iphone randomly turned off and wont turn back on
My iPhone 4 turned off randomly and it wont turn on again.Here's another thing though my power button got jammed in july and i have been using assitive touch ever since to lock my phone.So what can i do so my phone will turn on again?
You could give this a try? Please note - I have not tried this and cannot verify it's reliability.
http://jaxov.com/2010/05/recboot-iphone-recovery-mode/ -
My iphone randomly turns off multiple times throughout the day. What does this mean?
My iphone will turn off anytime I try to use anything on it. This includes checking my email, listening to voicemail messages, using apps. What does this mean and what should I do?
Bring your phone into Apple for evaluation
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HT4528 why did my iPhone randomly turn off
This week my iphone 4s turned off twice and i dont know why ? can anybody help me?
Of course we can't. You've given us absolutely no information.
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I recently dropped my iPhone. The screen is shattered and there is a small "pressure dot" on the lcd. My phone will randomly turn of. RIght before it does this the screen dims. The phone shuts off and won't turn on for around another 2 days. Help!!!
Hi Lisah,
It sounds like you may have some corrupted files in the operating system -- when built-in apps and features like Camera and Siri malfunction, corrupted files are often the culprit. There are a few things you can do to fix this -- first thing I'd recommend would be to back up your device to make sure you have all of your current data and settings saved. Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
After backing up your data, try resetting all settings in Settings > General > Reset. Try the camera and charger again to see if you still see the same strange behavior. If so, there's likely a corrupted file in the iOS installation. It's pretty easy to reinstall the operating system files to fix this -- you will need a computer with internet access. Follow the steps in Use iTunes to restore your iOS device to factory settings - Apple Support to completely reinstall the iOS files and get a fresh, clean installation.
After using iTunes to restore the phone, go through the setup assistant on the phone and choose the option to Set up as a new iPhone. Set it up as new and test the camera again -- if it works this time, that's a good sign! After making sure it works properly, you can restore from the backup that created before doing all of the resets and restores. This will bring your content and settings back to the phone.
Good luck! -
My iphone randomly shut off and will not turn back on
My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened
do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.
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I have an IPhone 3gs on ios 5 and it randomly turns off
The IPhone randomly turns off as if it were dead but its's at 65%
my 3gs turns off at 70% but it stays off and if i try to turn it back on i will get the apple logo for a lil bit and then it turns back off or i would get the dead battery icon telling me to plug it in it depends it goes back and forth
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my iphone randomly turned off and ive tried everything to turn it back on but it will not turn back on WHAT DO I DO!!!!! please help me
Hi Chawn09,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone not turning on:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
I hope this information helps ....
- Judy -
My Iphone just turned off, and it wont turn back on. What should I do?
My Iphone randomly turned off when I unplugged it from the wall, and now it won't turn back on...
whats wrong with it?!?If roaminggnome advice does not work. Plug in iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to start. Usually takes about 20 seconds of holding both buttons.
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my iphone 4 just randomly turned off whilst I was playing music. It wont turn back on. Ive plugged it into the computer and tried to charge it but nothing is happening. I have also tried this rest thing and it's not working. but I'm wondering if i was doing it right.. I was holding the power button at the top of my phone whilst pressing the home button (???) HELP ME PLEASE! x
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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