IPhone Rebate - Apple, you NEED a consistent policy!

I have been reading (sometimes skimming) this forum for the last few hours.
It is becoming very clear that Apple has been blind sided by this revolt. Did they think the kool-aid would make us turn a blind-eye to this blunder?
I digress ...
Some people are getting rebates, coupons, credits, etc. Others are not. Beyond the 14 day policy, some of the rebates seem completely arbitrary and out of 'luck'. This is not right.
Apple, do the right thing. You know the morning press is going to be all over this. The stock hit wasn't enough?

I agree with your observation re: consistency in the response. I was on hold with Apple Customer Service for about an hour or so. The Customer Service representative I spoke with asked for my iPhone serial #, confirmed my contact info and then advised me that I would need to contact the AT&T retail store (where the phone was bought) to request a refund or credit. Perhaps the AT&T retail store will provide some type of compensation (it's after hours in the East at this point). The mere fact that no one seems to have been prepared for the customer outrage is somewhat mind boggling to me.
I've read the various musings re: Apple's ability to price their products as they see fit, etc. I concur that Apple's responsibiility is to shareholders and not customers. However, Apple had carefully built a reputation as a company with a higher level of corporate responsibility. That perception has taken a significant hit here, at least for me.

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