Iphone recognized as a digital camera

my iphone is connected to my computer via usb and itunes does not recognize the device the computer thinks it is an iphone digital camera

It's okay that your computer thinks that your iPhone is a "digital still camera", however it does not use the Apple Mobile Device driver like it should. The solution is simple and doesn't require re-installing iTunes.
1. Plug in your iPhone into any USB port.
2. Go to Control Panel, System, Hardware, Device Manager.
3. Find 'iPhone', probably under 'imaging devices'.
4. Right click on iPhone.
5. Click on Update Driver, Install from a specific location, Don't search I will choose the driver to install.
6. Find the folder with the iPhone driver. It is very likely that is in:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
7. Use the text box to point to that iPhone driver directory.
8. Open iTunes and your iPhone should show up in the Device section.
Good luck!

Similar Messages

My Computer Only recognizes My IPhone 4 As A Digital Camera

When I plug my iPhone into my laptop, it does not show up in iTunes. I'm running windows 7 with iTunes version 10.0.1.22. When I run a diagnostic in iTunes it says that no iPhone is connected, I have tried different USB ports, different USB cables, I have uninstalled iTunes and have tried removing, disabling my iPhone which is recongized in device manager under portable devices, and I followed some instructions in services to fix this problem, but at this moment can't remember what it was at this moment.
Now I know a few other people are experiencing this problem but one diffence I have noticed is that my phone Shows up in my computer as a digital camera, other people have not reported this issue.
So if anyone can help with this conundrum, many thanks

Hoggie27 wrote:
When I plug my iPhone into my laptop, it does not show up in iTunes. I'm running windows 7 with iTunes version 10.0.1.22. When I run a diagnostic in iTunes it says that no iPhone is connected, I have tried different USB ports, different USB cables, I have uninstalled iTunes and have tried removing, disabling my iPhone which is recongized in device manager under portable devices, and I followed some instructions in services to fix this problem, but at this moment can't remember what it was at this moment.
Now I know a few other people are experiencing this problem but one diffence I have noticed is that my phone Shows up in my computer as a digital camera, other people have not reported this issue.
The iPhone is two separate devices, a digital camera and an iPod. It is normal for it to be recognized as a digital camera when there are photos in the camera roll; this is to allow you to transfer the photos to your computer.
The iPod should also launch iTunes, then appear in the left panel of the iTunes screen. If it doesn't your iTunes installation is corrupted or you have USB driver problems. To diagnose the problem first make sure you are connecting the phone to a USB port directly on the computer, not to a hub.
Next launch Task Manager (CTRLSHIFTESC). Click on the Processes tab then Image Name to sort on the name. Look for AppleMobileDeviceService.exe. If it is not present that is your problem. If it is the best solution is to completely uninstall then reinstall iTunes. See: http://support.apple.com/kb/HT1925.
If the mobile service is not running to to Control Panel, Administrative Tools, Services. Find the service, right click on it and launch it. If you get an error your firewall or antivirus may have disabled it.

Why does my computer recognise my iPhone 4 as a digital camera? I can't load any audio files. Thanks

I recently bought an iPhone 4 and a month later the Apple Shop installed IOS 5. My contacts have all been backed up but I can't get the phone to load any audio files - no podcasts or music.
Thanks, Colin.

When there are photos/vidoes in the Camera Roll, the iPhone will also be recognized as a digital camera when connected to your computer.
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/ts1591

IPod Not Recognized Except as Digital Camera

OS: Windows Vista Home Premium, running Service Pack 1
System: Dell Inspiron 537s (brand new) 64-bit
iPod: iTouch, version 2.2
When I plug my iTouch into our BRAND new computer, it only is recognized as a digital camera. It does not show up in iTunes. It doesn't show up in my Hardware list.
In Device Manager, it appears under "Portable Devices" but not under the expected "Universal Serial Bus controllers". I can't eject it from my computer properly because it does not appear on my Hardware list when plugged in.
My Troubleshooting Attempts:
1. I have restarted the ipod Touch
2. I have tried different USB ports
3. I have tried restarting my computer
4. I have tried reinstalling iTunes
5. The iPod is fully charged
6. Both an iPod nano and an iPod classic were successfully recognized by both my computer and iTunes, but not the iPod touch.
7. On our previous Windows XP computer the iPod touch worked fine. It is only having issues on this new computer. (I am no longer able to use the XP PC.) This iPod touch has been working fine until now, so I assume the issue is with the computer and not the iPod.
8. The iTunes version installed as of an hour ago is version 8.2
9. Apple Mobile Device service is working properly
10. The Touch does not change screens when plugged into the computer, but it does recognize that it is plugged into a power source (visible on the battery indicator).
11. I have tried updating the driver which seems to work for many people, but am unable to do so. I think that is where the problem lies, though...
When I look at the properties of the iPod in Device Manager, I get this information:
Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version: 6.0.6001.18000
Digital Signer: microsoft windows
Driver Files:
C:\\Windows\system32\DRIVERS\UMDF\WpdMtpDr.dll
C:\\Windows\system32\DRIVERS\WpdUsb.sys
C:\\Windows\system32\DRIVERS\WYDFRd.sys
C:\\Windows\system32\WpdConns.dll
C:\\Windows\system32\WpdMtp.dll
C:\\Windows\system32\WpdMtpUS.dll
I believe that my iTouch is using the incorrect drivers; from what I've read in some help forums it should be using the "usbaapl" drivers. However, I have tried to direct it to the correct drivers using the "Update Driver" option and it has not worked. My process:
1. Update Driver Software
2. Browse my computer for driver software (manually)
3. Search for driver software in this location: C:\Windows\SysWOW64\DRVSTORE\usbaapl_872A2434B7205D4BD84BBE53811BDCE15F347D5B (this is where I have found the usbaapl drivers)
4. Click "Next"
5. This message appears:
The best driver software for your device is already installed.
Windows has determined the driver software for your device is up to date: "Digital Still Camera"
So now I am at a loss. Can anyone help me with this problem?

Unfortunately it didn't seem to work. The Touch appears in Computer under the category heading "Portable Devices" with the image of a digital camera, from there I can browse and find what is labeled as an "Internal Storage" drive. In that are a DCIM folder and a 100APPLE folder. I deleted all pictures from the 100APPLE folder but so far there's been no change. Restarted computer, Touch, iTunes...no luck.
As to the article, I've been through all the suggested steps. I have the driver USBAAPL.SYS installed, but my computer seems determined to use the WPDMTP driver in its place and I have no clue how to change its mind. There don't appear to be any errors in Event Viewer as Vista believes it is working properly.
Does anyone know of a way to force Vista to use the proper Apple driver instead of the Windows Portable Devices Media Transfer Protocol? I am pretty sure this is where the problem lies.

Ipod touch being recognized as a Digital Camera by PC

This is very bizarre.
I connected my ipod touch to my PC and it gets recognized as a Digital Camera. Windows reads it as, and I kid you not, Apple Ipod Digital Camera. Itunes doesn't recognize the device, but upon connecting my ipod touch to the PC the Cannon EOS photo utility starts up...ready and willing to import my pictures.
Strange as this is, it gets even more weird...
For some odd reason now I can not even go on to the apple site. I thought since my itunes isn't up to date to the latest version that maybe the problem so I proceeded to update itunes but now the apple site won't load. It was working fine the day before. I thought maybe the site was down (I have never known the apple site to be down) so I decided to ask a couple of online buddies to visit www.apple.com and they reported as the site loading and operating fine.
What gives???
I rechecked the minimum requirements and it states that I need xp service pack 2 and USB 2.0 to operate properly. I don't have sp2 installed on my XP, but my 30gig 5th generation ipod states the same requirements (The ipod touch is my 3rd ipod) and it works absolutely perfect each time on the same PC.
Why would my ipod touch have an identity crisis and why would it block it's parent site?
Help anyone? The customer service rep at the Apple store was completely baffled.

Check your iTunes version - although your 5th gen works with older iTunes versions, at least 7.4 is required for the IPT - older versions will not even recognize it.
As for the Apple site not working, there have been sporadic reports of that, no known reason, usually resolved in a few hours.
You could also try updating using Apple Software Update (usually found in Start > All Programs), or from within iTunes (Help menu > Check for Updates).
Hope this helps...

Ipod being recognized as a digital camera

After months of perfectly sound use in syncing etc suddenly my ipod is being recognized as a digital camera. I have followed all the instructions in the help sections, I have been to the Authorized service centre, I and the service centre have removed itunes several times and started and restared everything sooooo many times and we have reverted to old versions of itunes too. Still the ipod is being recognized as a camera.
no one seems to know why this has happened nor how to correct it.
HELP !!!!!!! (please)

take a look @ these threads: one and [two|http://discussions.apple.com/thread.jspa?messageID=11045615#11045615].
JGG

My iTouch is being recognized as a digital camera and cant take out my music from it.

i have an iphone and an ITouch and also a Ipod nano and and i just got a brand new computer cause my old 1 died. i still have music in my ipod iTouch and iPhone. i want to fill my new laptop with music. but since my iTouch and iPhone are both being read as a digital camera i can only take out photos from both. witch right now i dont care about the photos. my iPod nano on the other hand is being read as a storage device meaning i can take out the music out of the nano. i want to make it so i can also take out my misic from my iTouch and iPhone. in need of assistance. tried a bunch of methods but im tired of it. im im going to need professional help.

- It is normal and expected for the iPod to be seen as a camera
- What do you mean " when I put it in hard disk mode"? iPod touches do not have a disk mode.
- Does the iPod show in iTunes? If not try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

All of my iTunes music/apps have been deleted, and my iPod is being recognized as a digital camera by the computer. Help?

Hi!
I went on my iTunes today, and it kept saying "
The itunes library file cannot be saved. You do not have enough access privileges for this operation" I restarted my computer and opened iTunes, only to find that all of my apps and songs have been deleted. When I plug in my iPod, it says that this iPod is registered with another computer. My computer, however, is recognizing my iPod as a digital camera, with the name of my father's iPod. I have no idea how to fix this and get all of my songs/apps back. Someone please help!

Check your iTunes version - although your 5th gen works with older iTunes versions, at least 7.4 is required for the IPT - older versions will not even recognize it.
As for the Apple site not working, there have been sporadic reports of that, no known reason, usually resolved in a few hours.
You could also try updating using Apple Software Update (usually found in Start > All Programs), or from within iTunes (Help menu > Check for Updates).
Hope this helps...

IPod Recognized as a digital camera

So I have an old 8gb ipod touch, and since my old computer crashed, I have reinstalled itunes on a new computer and want to sync my ipod with my new itunes, and access it through windows, but my computer is recognizing it as a digital camera, and i cannot do anything with it. I have used this troubleshooting page, with no results: http://www.apple.com/support/ipodtouch/assistant/itunes/ . I was wondering if there is another way to fix the problem. I do have mcaffee antivirus on my computer so that is most likely the problem.

First try disabling Mcaffee.
Then
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

PC thinks my iPhone 3GS is a Digital Camera, not visible in Itunes

Hope someone can help
I bought the 3GS iPhone 32gb today and went to register on my PC and when connected to the uSB ports it was detected as a camera and only gives me the option of Photo Shop etc
It is also visible in 'My Computer' as a camera
I tried various USB ports as I believed only half where USB 2.0 the same happened after each restart, so I bought a new PCI USB 2.0 card and tried it through that with the same issue.
The Iphone works normally on another PC but obviously I want it to sync to my PC and Music
Latest version of Itunes installed
Restarted comp several times
Closed various security software on my PC temporarily
Any help much appreciated

kenny0_3 wrote:
Hope someone can help
I bought the 3GS iPhone 32gb today and went to register on my PC and when connected to the uSB ports it was detected as a camera and only gives me the option of Photo Shop etc
It is also visible in 'My Computer' as a camera
This is normal; it IS a digital camera, and this is how you get photos off it.
I tried various USB ports as I believed only half where USB 2.0 the same happened after each restart, so I bought a new PCI USB 2.0 card and tried it through that with the same issue.
The Iphone works normally on another PC but obviously I want it to sync to my PC and Music
Latest version of Itunes installed
Restarted comp several times
Closed various security software on my PC temporarily
Any help much appreciated
Open Task Manager (CTRLSHIFTESC), click on the Processes tab and the Image Name column to sort on name. Then look for AppleMobileDeviceService.exe (AMDS). If it is present then your problem is most likely a USB driver problem; try updating the USB drivers. If it is NOT present go to Control Panels, Administrative Tasks and launch Services. Find the entry for AMDS, right click on it and choose Start.

Iphone recognised as "still digital camera" ?

I have just registered my i phone and am cuurently operating on a temp number as my original is being activated...shouldn't be long now.....my problem is that when I now plug in the usb to update music etc again the computer seems to recognise the phone as "still digital camera", Itunes doesn't open and the computer shuts down as the result of a "serious error" where the truncated folder on restart mentions some kind of "apple lockdown" - if any of this looks sadly familiar or rings a bell then PLEASE HELP me....be gentle though as u have probably guessed i'm not a particularly techy person.....any help greatly appreciated .....the phone is fine at the moment but I'm a tad concerned that when I want to update music / photos etc in the near future ...this is going to happen again and again....can't be good eh ??? cheers, Malcolm

Just to add to Nathan's post... and as an FYI...
If you are using windows then it is correct behaviour to recognize the iPhone as a digital still camera AS WELL. So if you have photo management software loaded (photoshop premiere / corel etc), these softwares will recognize the camera portion of your phone and allow you to use 3rd party software to pull/manage the pictures on it. You should also see the iphone in My Computer which will allow you to use Windows to pull pics from it that way.

IPod Touch Recognized as a Digital Camera in Windows 7 (x64) - SOLUTION!

Hi guys
After several days I finally found the solution to this with some help from Apple 2nd level support.
Symptom: iPod Touch is not connecting to iTunes. Under My Computer you find the iPod as a Portable Device > Digital Camera
Cause: Windows 7 wasn't able to install the right Driver for your Touch.
Solution:
1. Uninstall all the Apple software via Control Panel:
- iTunes
- Quicktime
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support
2. Delete all the directories related to Apple (Including Apple,iPod, iTunes, Quicktime and Apple Computer -if they are there-) under:
- C:\Program File\Apple
- c:\Program Files (x86)
- C:\users\<USER>\AppData\Local
- C:\users\<USER>\AppData\Roaming
3. Restart
4. Reinstall iTunes (Right click and run as Administrator) but THIS IS THE TRICK!! change the installation path to C:\program files\iTunes (Remove x86) !
5. Connect ipod
It will still be a Camera..don't worry..
6. Go to My Computer > right click > Manage > Device Managers > Find your ipod under the Portable Devices
7. Right Click > Update driver > Specific location and browse C:\Program Files\Common Files\Apple\Mobile Device support\Drivers
8. After succesfully installed this driver you will be able to see your iPod Touch in iTunes
Enjoy !
J

take a look @ these threads: one and [two|http://discussions.apple.com/thread.jspa?messageID=11045615#11045615].
JGG

IPod touch 4th Gen is recognized as digital camera, not in iTunes

I'm using a Windows XP computer with the newest version of iTunes and my iPod touch 4 won't pop up in iTunes, it's a digital camera according to my pc. I have tried really EVERYTHING: update iTunes, downgrade iTunes, reinstall iTunes and all other apple software 7 times, USB drivers, firmware, DFU-mode, every single apple support I could find I tried! And now I'm tired of it, my rage upon this issue isn't describable anymore...
Please help me instead of referring to another topic

Found the sollution, but it is very hard to do though:
"Unfortunatly uninstalling/re-installing iTunes and all doesn't always seem to work. We had the same issue with the ipod touch being recognized as a digital camera under windows xp. We tried just about any recipe listed by apple or others with no success.
In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:
1. First off you need to have iTunes installed and the ipod touch plugged in
and recognized as ‘something’ e.g. digital camera (it shouldn’t really
matter what it’s recognized as, but it needs to be found by windows).
2. Search for usbaapl in the C:\WINDOWS system folder:
o open windows explorer (e.g. Right-click Start and then click ‘explore’)
o right-click the WINDOWS folder and select ‘Search’).
o type in usbaapl and hit Search – try to ignore the dog!
You should find the driver info in a sub folder of
C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B
Remember that location (either leave the search box open or copy the folder
name into note pad – you’ll need it later)
If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
been installed with the iTunes install and you’ll have to reinstall iTunes.
3. Locate the ipod-camera device:
o Open the device manager, e.g. using Start > Control Panel >
Performance and Maintenance > System > Hardware Tab > Device Manager
o Look for a device called ‘ipod’ - if your ipod shows up as
‘digital camera’ it will be under something like ‘imaging devices’.
4. Update the driver:
o Right click the ‘ipod-camera’ in device manager and click on
‘Update Driver’ – the Hardware Update Wizard will open.
o Check the ‘Install from a list or specific location’ then click ‘Next’
o Check ‘Search for the best driver in these locations’. Un-check
‘Search removable media’ and check ‘Include this location in the search’.
In the text box below type (or better copy and paste) the folder
containing the ipod driver information found in step 1 (in the example
above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B),
then click Next.
You should now see something like ‘Apple ipod device driver’ or so. Continue
installing that device. Once the driver has been installed the ipod will come
to life and iTunes (if you have it open) will show it.
Hope this helps. Please add comments to the instructions above if you find variations that work for you."
Apple should fix things like this!

OSX not recognizing digital camera

Suddenly, neither iPhoto nor Image Capture are opering with or recognizing my Canon digital camera when I connect it. The camera has worked with both programs flawlessly until now.
I've changed the batteries in the camera and have tried the connector cable in both USB ports on my MacBook Pro, no luck. I don't believe there's any preference in my camera for choosing whether the device will appear as a hard drive when connected to the computer. There aren't any error messages, other than in Image Capture: "no camera or scanner detected." More detaiil:
- version of iPhoto '09: 8.1.2
- version of the Operating System: Snow Leopard, 10.6.8
- 13" MacBook Pro
I'm in the process of repairing permissions through Disk Utility. Any other ideas in case that doesn't work?
Thanks!

Okay--after repairing permissions and restarting, removing the image storage card and putting it back in, the finder does recognize the camera. Whew! I really didn't want to reformat the card and lose my photos!

Iphone recognized by Windows as "digital camera"; unrecognized by iTunes

So yeah, I tried to update my iphone today and windows seems to think it's a digital camera. Of course, iTunes (probably because windows is telling it it's a digital camera) doesn't recognize it at all. What happened and how do I get my iphone to update and be recognized normally?

The iPhone IS a digital camera, so Windows will recognize it as such so you can transfer photos from it to your computer. If iTunes is not being recognized there are some standard debugging steps:
http://support.apple.com/kb/TS1495

Iphone recognized as a digital camera

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