IPhone reinstall, iTunes not downloading properly, lost purchases

Hi - I have a PC which I use as my main iTunes PC, I also have an iPhone 4. Ive been working away a lot so have been downloading all my music to my iPhone. It was getting full and connected it to my PC to back up and shift some of the files. It crashed and I had to do a reinstall. Losing all my purchases:(
Is there any way I can get these purchases back? I have just purchased a new MacBook Pro which I will now be using as my main hub.

Hello BwarsIG88
Check your purchase history by going to the iTunes Store and then click on purchases. From there you can see all your purchase history and download what you are missing.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

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    Lease Expires:    Wed Dec 31 16:00:00 1969
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    Online:        Yes
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    iPhone 5 (CDMA) running firmware version 6.1.4
    Serial Number:  
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    Hello Craz4Sk8erGuy
    If you uninstall iTunes, you will not lose any data if you uninstall iTunes, the iTunes database file will not be removed. Check out the article below on how to completely uninstall iTunes and its associating services. Also, I found an article for burning issues with Sony burners as well.
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