IPhone "Remote" App for Apple TV Has Become Sluggish, Slow to Respond

(Earlier today I posted this question on the "iPhone" section of this thread but perhaps it's more appropriate here.)
I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this?

ok well it seems unlikely that your issue is with the appletv itself.
could well be wifi interference.
any cordless phones or cordless doorbells, or any new cars turned up close by with remote car alarms, or a new microwave (or old one starting to fail) ? all this sort of stuff can kill wifi.

Similar Messages

  • "Remote" App Has Become Sluggish, Slow to Respond

    I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this? (I didn't post this on the Apple TV forum since that device and its dedicated remote are functioning normally.)

    Encountered this too and only recently. In my case appears to coincide with downloading most recent version of iTunes.

  • TS1741 I cannot get the remote app for Apple tv work on either my iPad or iPhone. Home sharing is "on". Any ideas?

    Why won' remote app for Apple tv work on my iPad or iPhone?  Home sharing is turned on.

    A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
    Make sure your router/computer allows access over the following ports
    Port
    Type
    Protocol
    Used By
    80
    TCP
    HTTP
    AirPlay
    443
    TCP
    HTTPS
    AirPlay
    554
    TCP/UDP
    RTSP
    AirPlay
    3689
    TCP
    DAAP
    iTunes/AirPlay
    5297
    TCP
    Bonjour
    5289
    TCP/UDP
    Bonjour
    5353
    TCP/UDP
    MDNS
    Bonjour/AirPlay
    49159
    UDP
    MDNS (Win)
    Bonjour/AirPlay
    49163
    UDP
    MDNS (Win)
    Bonjour/AirPlay
    Refer to your router manual/manufacturer for any settings that are specific to that model.
    Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
    If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them

  • I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple

    I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple TV products and not with my Netflix app-the Home TV icon only shows with Apple products.
    I had hoped that I could use my Laptop Pro for unrelated tasks while I watch a movie-I have chosen TV only on the drop down. I dont seem to be able to seperate the two

    The movies do not download onto apple TV it shows them as purchased and you need to stream them down. If you want to show your purchased music on Apple TV you need to sign up for iTunes Match.
    There seem to be a few glitches with iTunes Match so i just use the computer icon to listen to music on my computer through Apple TV. If you have your Movies and TV shows on your computer this is where you will find them.
    The Movies and TV Shows buttons on the main page of Apple TV show you films and tv shows you have purcahsed or cen rent or purchase.
    You can also sync your Photos over as well. Method is slightly different in that in iTunes on the computer
    File > HomeSharing > Choose photos to share with Apple TV

  • Ipad no longer connects to internet after using remote app for apple TV

    I can use the Remote app on my Ipad to connect to Itunes library through my apple TV but as soon as I do that, I can no longer connect to the internet on my Ipad.  The network stays connected on my Ipad but no internet.  I have to recycle the router (airport extreme) and power off the Apple TV.  Once I do that I can then connect to the internet again.  I am using a Mac Pro as my desktop with airport extreme as my router.  All software is up to date.  Appreciate any thoughts anyone might have.  Its a pain to use that litte remote for my Apple TV.

    My question: Is it normal for the internet connection to switch from an Apple Network to another network?
    No.
    You are probably connecting to a neighbor's wireless network. Unplug your base station and see if the network remains.

  • Recently Apple TV has been very slow in responding to remote

    Recently Apple TV has suddenly been very slow in responding to infared remote. In some instances it responds quickly to a push of a button ( menu, select, right, left)  and then  it is nonresponsive to the same command. The remote is the original Apple Remote which came with Apple TV What could be causing this?

    Hi there jvaini,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting the Apple Remote
    http://support.apple.com/kb/ht1722
    -Griff W. 

  • Downloading movies on Apple TV have become very slow lately. Previously an HD movie could be downloaded in less than a minute. I have an internet with speeds up to 30MPS. Latest generation of Apple TV and software up to date. Any suggestions.

    Recently in the last 2-3 weeks, I've noticed that downloading a movie from iTunes via Apple TV has become painfully slow. Previuosly, I could download an HD movie in less than a minute. My internet speed is 30MPS. I installed the lastest Apple TV software. Nothing else has changed. I have the latest generation Apple TV.Is anybody else having a similar problem? Appreciate any ideas.

    The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

  • Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app.  Only thing that shows on iP screen is music library.  Home Sharing is on. Any help appreciated.

    Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app as I used to do before the update.  Only thing that shows on iPhone screen is music library.  Home Sharing is on. Any help appreciated.  Sorry if this is not exactly the right place to post this!

    One clue: I have found a reliable way to solve the problem when it happens.
    In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet.  The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
    When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
    If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
    Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing.  Remember, internet access (Trailers, Store, Netflix) have no issues.  Purely Home Sharing.
    Adam

  • Music  does not play on Iphone when using the Remote app for Itunes , is this normall.

    Hi all,
    I am using the remote App for ITunes on my IPhone 5,I can get the phone to operate
    ITunes perfectly but there is no audio coming from the phone, I am having a party and I
    want to play the same playlist  throughout the house without having it up at full volume.
    I was hoping to leave the laptop downstairs and plug the IPhone into a stereo upstairs.
    If this is normal ...........
    Is it possible to load the playlist on to 2 computers , and have them playing the same music
    simultaneously.
    Any suggestions please

    See http://discussions.apple.com/thread.jspa?messageID=9926596

  • Remote app for iPad Wont show songs but iPhone Will

    Hi All
    I have a Strange problem with airport Express and airtunes
    From my iPad 4.2.1 running Remote app for iPad if i search for an artist, like Gary Moore, it shows the artist name, but when i Press the name it doesnt display the songs with this artist, it says no songs found.
    But if i use the same app on both my iPhone 4 and my iPod touch, and do the same search and Press the artist name, it shows All the songs that i have with this artist
    Both the iPad and the iPhone connects to the same airtunes library, on the same machine with iTunes 10.1?
    Does anybody have any ideas of what is wrong
    I have tried to reinstall the app on the iPad, but that diednt work, i have tried to delete the library on the iPad with no luck
    Aby help would be apreciated
    Sincerely
    Carsten Larsen
    mac mini   Mac OS X (10.6.3)    

    I know this is an old question, but I had the same problem and found the solution somewhere else and thought I'd post it here as this thread comes up when googling for the answer.
    It appears as though any songs without an "Album" don't appear. In iTunes select all songs without an album, right click and select "Get Info" and give them an Album name (e.g. "Unknown" or "Singles"). This might also apply to songs without other tags.

  • Every time i try to download or buy or update my apps for apple it says my apple id has been disabled. Any ideas?

    Every time i try to download or buy or update my apps for apple it says my apple id has been disabled. Any ideas?

    Apple ID is Disabled - Apple Club
    Apple ID- "This Apple ID has been disabled for security reasons" alert appears

  • I have a isic card and i am a student and i want to see if you have any discount for app for apple and for the i phones and if i have the b.o.box in the us can i buy the iPhone from your site

    i have a isic card and i am a student and i want to see if you have any discount for app for apple and for the i phones and if i have the b.o.box in the us can i buy the iPhone from your site

    Apple does not offer educational discounts on the iPhone. I don't know what you mean by "app for Apple".
    Regards.

  • IPhone remote app no longer working after iPhone update to version 4.2.1

    I have 4 apple TV generation 3 devices. I have had these (and some older Apple TV 2 devices) for a number of years.
    I have home sharing enabled on all the TV devices and use the iPhone remote app or the iPad remote app to control them.
    After the update to version 4.2.1 my iPhone (and my wifes) can no longer see any of the apple TV devices and I get the message
    "Turn on Home Sharing in iTunes on your computer or on Apple TV using the account $my account"
    Home sharing is turned on on the iPhone devices (I have disabled it and re-enabled it and re-signed in to prove this as well as re-downloading the remote app direct from the app store)
    Home sharing is enabled on all the Apple TV devices
    I know this is working as the iPads can still see the Apple TV devices, but the iPhone 5s's both myself and my wife have cannot see them.
    This has worked fine for years but after the 4.2.1 update the iPhone is unable to interact at all as if home sharing is not enabled.
    I've one through the trouble shooting guides on the support pages but they don't do anything, and I didn't expect them to as I know home sharing is setup just fine as a.) it was working b.) the iPads are still working with the apple TV's
    Suggestions ?

    Update:
    Issue is still occuring, after resetting wireless router.
    Router: Netgear WNDR3400, SSID's turned off, WMM is enabled.

  • Iphone Remote App with Linksys having problems

    Okay I have a Linksys Wirless Router, my Laptop and iphone connect to the linksys via wireless using WPA, the wireless works great, I get my iphone hooked to the wireless network .. check stocks, weather, google around.. all that works !
    I use my Remote App on my iphone and sweet that works too ... connects to my library shows my playlist on itunes .. I can play rewind, skip - everything works .. for about 3 - 4 minutes ...:( I play the songs i want click on skip a couple and boom, within 3-4 minutes my entire wireless network is down !
    my linksys goes into a frenzy ... If i leave the remote app alone .. my linksys would run just fine forever ... 3 - 4 minutes into using my iphone remote app and my wireless networks toast ... anyone here having the same issue ?
    I have a airport express that I plan to use as my default wireless router (replacing my linksys) to see if apples own wirless router has this problem as well ..
    I sure hope not ... will keep posted .. but let me know if anyone is experiencing the same problem and if there is a fix ...

    Hi,
    Since I upgraded the Remote software to version 1.3.3 (4) it seems that when I'm browsing the music Library of my Apple TV, I can click on any artist and or album. So far so good, but after selecting, the tracktitle is shown on top of the screen, but the track is not loaded and cannot be played.
    If I unplug my Apple TV then it works again, but after browsing and changing tracks 1 or 2 times, the bug occurs again.
    Martijn I've read your the post and tried to delete the songs/artists that have the word 'Edit' in it, re-synchronized the apple TV with my iTunes Library, but no luck for me.

  • Remote App and Apple TV Won't Wake iTunes

    I absolutely love the Remote app for the iPhone. I use it quite a bit to stream music to my home stereo. I am having difficulty with the "wake on network access" function, however.
    Everything works like a charm when my MacBook Pro is awake. The Apple TV (2nd gen) and my iPhone (3GS) connect to the library without any trouble. The feature I was really excited about, however, was the wake on network access option. As I understand it, this feature would enable my iPhone or Apple TV to wake up my sleeping laptop so that I won't have to walk downstairs and make sure my laptop is awake before trying to access the library.
    I just can't get this to work. I have the wake for network access option selected in the Network settings. I have verified that my Mac supports wireless wake for network access. I have Home Share turned on for the iTunes account and have signed the Apple TV and iPhone into the account. Despite this, neither the Apple TV, nor the iPhone Remote will wake the laptop. The iTunes Library shows up as an option on the iPhone, but just keeps "connecting" when you select it. The Apple TV won't even list the library under "Computers" unless the laptop is awake.
    Has anyone else been having this issue? Any ideas on things to try to get it to work?
    Thanks in advance.

    Thanks, just wanted to check to eliminate the most obvious possibility.
    Sorry, no other ideas at this time. Perhaps someone else here will have a suggestion, though this not being an iTunes issue, per se, you might have more luck in the Apple TV, Time Capsule or MBP forums.
    Regards.

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