IPhone replies via Exchange 07 display secondary Exchange mail alias

The setup:
Exchange 07 server with SAN SSL cert.
Company Prez has iPhone running 2.x, configured to his OWA settings, and it's been working happily since December.
Did he upgrade the unit's firmware to 3.x yesterday? Unknown.
Whichever the case, here's our symptom. When he replies to mails, the outgoing mail shows his reply-to address as "[email protected]" instead of "[email protected]" like it used to do.
Worse yet, Prez says creating new mails now shows the full range of Exchange SMTP aliases for him to choose a Reply-To address from. There are about a dozen. The primary domain is indeed set as the primary address on the Exchange server. There are no OWA or Exchange rules affecting his Reply-To (such as Junk Mail, spam or Out Of Office settings.)
Apple discovered a similar bug yesterday with the Calendar invite sync. (http://support.apple.com/kb/TS2806)
How can I set the Prez' iPhone to always create and reply-to mails using his primary account, as before?
-Jim

I'm having the same issue. I'm surprised that there isn't more information on this problem. Any help would be appreciated.
Thanks

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Iphone displaying Exchange mail when Entourage doesn't display same messages (sync issue)

For the past few days, I've noticed email showing up in my Exchange mail on my iPhone 4, but the same messages aren't displaying in Entourage.
There are a just a few messages that display on my iPhone but not in Entourage.
I'm on a MacBook, v. 10.5.8 using Entourage 2008.
I already emptied the Inbox cache in Entourage which ddidn't resolve the issue.
Thanks so much for any help!

Have you tried deleting and then recreating the Exchange account on your iPhone? Do these messages appear through OWA? What you see on your iPhone and what you see through OWA should be the same. If Entourage is the only place these messages appear then the issue is likely with the application and not the iPhone.

Gmail push via Exchange is performing dreadfully iOS 8 iPhone 6 Plus

Ever since I upgraded from a 4S to an iPhone 6 Plus with iOS 8 (fully updated), the performance for Gmail push via Exchange has been absolutely atrocious. Just to be clear: I am a PAID Google Apps user and therefore the Exchange based push SHOULD work as it always did. I am aware that they discontinued support for non-paid users.
It used to perform flawlessly. Someone would send me an email and PING! It would appear on my iPhone within seconds. Now I'm logging into Gmail on my desktop and seeing emails from hours ago that haven't arrived on my phone yet. It's only when I open the mail app that they download. So basically, push is only working some of the time. Has anyone else experienced this? I will ask on the Google forums as well but right now I don't know whether this is a Gmail thing or an iOS thing. Whatever it is, it's extremely annoying and causing me no end of trouble in my business.

Hi JSharke,
Thanks for clarifying that you are using your own domain. I have a domain, but don't use it for Gmail email at this time. In my case where I wanted to have my Gmail pushed to my iPhone 6 Apple email app, Google recommended an option which was to download and install the Gmail mail app and use it to be notified any time I received a Gmail. I could still use my Apple email app by manually retrieving the Gmail email by pulling down on the email screen to force a refresh. That approach works. I am also using the Apple email app to retrieve my company Exchange Server email (which still supports Push), so both Gmail and my company email will be in the same folder and I can easily access all of my contacts which are synced to Exchange Server for either work or Gmail email that I send.
Unfortunately, none of this info helps your situation. At least you can call Google Help if you have a paid account. I found them very helpful.

Iphone 6 exchange mail error via wifi

Device: iPhone 6
Issue with exchange mail via Wifi
Sending and receiving exchange mail via mobile network (3G/4G) works perfectly.
Once I arrive at home and my device switches to our wifi network issues start.
Sending a mail results in an error message: "sending e-mail not successful. Error at delivery of this message."
Mail can be found in the outbox of the exchange account.
However...afterwards it seems the mail has been sent anyway. Although he's removed from the outbox, not in the sent box and arriving in the recipients mailbox anyway.
Mails do not come in as long as connected to Wifi.
Once Wifi is deactivated and device switches to mobile network, mails enter.
What can be the issue and how can I solve this? I don't want to switch off/on the wifi each time to check/send mails from my office/exchange account.
Thank you.

Contact your IT department.

Setting a different "reply to" when using gmail via exchange on the iPhone?

Hi Guys,
I have been using gmail via IMAP for quite a while on my iPhone, but decided to switch to gmail via exchange. It's really great - instead of polling for emails, they are pushed to the phone - this means a saving on data costs as it's not polling every 15 mins!
The only problem I am having is that I currently have my own domain name, so my "reply email address" is different to my gmail one.
When using IMAP, there was the option to set a return address. Under Exchange, the first field is "email" - I thought this might be the return address (as it doesn't seem to have anything to do with my gmail account details) but when I send an email from it, the return address is just my standard gmail one...
Does anyone know a solution to this?!
Cheers and thanks,
Mike

Hey Graham,
Thanks for the reply!
If I do want to stick with gmail, though - is there any way to set up a return address on the iPhone's Exchange, or is it just not an option?
Cheers,
Mike

IPhone 5: invitations with Google calendar via exchange don't work

Hi,
I haven't got a solution for the following issue- may be you do:
I'm using my Google calendar via exchange in my iPhone5. It is the main calendar. Sync works fine. But when I'm trying to send invitations to contacts or e-mail-adresses the invitees recieve no e-mail to reply. Funny is when I change for example the starting time of the event invitees receive a notification that the meeting has been rescheduled.
Is there anyone outhere struggling with the same problem? Any tips&tricks for me?
Thanks in advance
Patrick

I have done the same thing for Calendar, and yes that seems to work OK if you are ok with 'fetch' which being a personal phone, push is not necessary.
However, Contacts is still a problem. Google Sync website says to use CardDav but my iPhone refuses to 'validate'. Eventually it produces a message saying 'unable to validate' and something about the option of turning off SSL but I won't do that....
Using Google has all of a sudden become too difficult, not sure why they're trying to alienate iOS users, I get the whole Android/iOS battle but this seems a bit of dirty tactics to me...anyway, all they'll basically achieve is driving me over to icloud for everything, I'm not going to buy an Android phone because they won't allow me to sync contacts from Gmail to my iPhone...

Need to synch two outlook calendars with iphone via exchange

I get my work email via an exchange server and read it at work and on my laptop using entourage.
It's great, the exchange server works really well (we just moved from lotus) and all of my email is synching beautifully across two computers and my iphone.
But for my calendar issues. I run my boss'es calendar from my lap top and computer, and I read it via entourage. I have permissions to read/write/edit etc.... as does he. But when I synch via exchange only my calendar is shown, not his. I use ical for me, and not the entourage calendar. But I am constantly referring to his, adding, deleting, etc. I'd like to be able to do this on my iphone.
So can I do this? So my email, etc, but his calendar via exchange. On his machine, he reads his email and his calendar.
I tried to set up a separate exchange account on iphone and only one is allowed. If I could do this, problem solved.
Surely I'm not the only person to need to do this?
thank you

You have to use a computer - not possible to do on iPhone that I know of - grant access and then the recipient will be able to view - but again will need full Outlook functionality - not possible on the phone - (well I have not tried to use the new Outlook app)
(904)

IPhone and MS Exchange - What works and what doesn't?

Along with many other users, I have been struggling with the issue of getting email to work correctly with MS Exchange and the iPhone. Since I have been working with the iPhone since the day it came out, I thought I would post a few successes so others can get a definitive answer on what is actually working so far. Note, I have been testing this only with Exchange 2003 server and I understand that there are reported issues using Exchange 2007. More info here: http://www.eweek.com/article2/0,1895,2152500,00.asp
• Exchange works fine with the iPhone to send and receive email if the Exchange Server is setup to use IMAP email. This is the only way to get to the server natively from the iPhone. Remember, the server has to be available through the firewall or you may have to use the iPhone VPN service to get to the server. Ask your Admin for the correct settings. Many Admins lock down all common ports and the only way in is through the VPN.
• No IMAP, no email? - Well, there are many other ways to get your email if the Admin is unwilling to setup IMAP on the Exchange Server. I won't go into all of them but here are a few ways to get your mail.
- Synchronica Mobile Gateway - www.synchronica.com. They offer a 60-day free evaluation that now supports the iPhone. Essentially it gets your email using Outlook Web Access (OWA) and you access the mail through their service. I have used it and can confirm that it does work. A little slow, but works. Not sure what the cost will be when it free part ends.
- Forward your email. Forward your exchange mail to another service. You can always have your exchange mail forwarded to a service such as Yahoo or Gmail and get the mail from there. Not the best scenario but once again, you are getting your email.
- Use OWA from the iPhone browser. Not ideal, but it does work. Along with seeing you calendars and contacts.
• Email is the only thing that works. There is no syncing with Exchange calendars or address books, other than using Apples iTunes syncing locally with your apps. Meaning you have to manually sync with the iPhone cable attached to your computer every time you sync. However I am able to view all my public folders and access the emails in them. The RSS feeds in Public folders work as well, however no calendar or address book public folders work.
• Emails don't delete from Exchange when I delete using the iPhone. This is the most frustrating issue I have with the iPhone. Apparently when you delete a message on the iPhone it is only marked for deletion on the Exchange Server. This means that until the deleted message actually receives the IMAP command to purge all messages marked for deletion, the message continues to appear on your Outlook, Apple mail, Entourage or other mail client. So you end up having to delete it twice. This is a real pain when you get back to your desktop machine and you see all the messages you already deleted from your iPhone and you either have to delete them again or use the Purge command. Luckily the folks at freshlogicstudios.com have released a free command line app called Expunge that does the dirty work for you. Read about it here: http://blogs.freshlogicstudios.com/
Just run this little app on a PC and it will delete the messages marked for deletion for you, essentially making the iPhone work as it should. If you are using a PC you can have this app run in the background. If you are using a Mac like me, I have it running on one of our servers at work. I know not everyone has this luxury, but you could run it on a home PC or ask your IT person nicely if they have a machine it could run on. Not the best solution but definitely welcome until Apple fixes this annoying issue. One note, this app requires the .Net Framework to be installed on the PC. Get it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD -AAB15C5E04F5&displaylang=en
• The iPhone is not a business phone. I am so tired of hearing this. I travel frequently and use the iPhone for all my business email, scheduling and phone calls. I've used the Blackberry, the Treo and the Blackjack phones in the past and honestly don't understand the attraction. After using the iPhone for the last two months there is no way I could go back. In my opinion, the browser, the keyboard and general ease of use just blows these other phones away. With just a few added features this would be the ultimate business phone.
Hope this helps somebody.
Come on Apple, please license Active Sync!!!

K. Scott Myers wrote:
Forgot to mention...
Setting up Exchange support of your iPhone. At first with iPhone software version 1.0, Apple didn't have the Exchange settings quite right. If you selected the Exchange mail setting, you were unable to see any of the Public Folders and your subfolders appeared within the Inbox on your desktop mail client. Many people would setup their account using the standard IMAP email setting on the iPhone which corrected this. Apple fixed this with the 1.0.1 update release. Now you can use the Exchange email setting and it works as it should.
Well, it doesn't work for me as it should. If I configure the account as an EXCHANGE account most messages don't download. Instead, I get the message "Loading message" if I try to open a message. Then it just sits with "Loading message" displayed forever. If I reconfigure the account as IMAP I don't have this problem.
best,
Larry
Message was edited by: Lawrence Finch

Calendar Invitations Using iCal Synced with Google Calendar via Exchange

I have a very complicated system set up for syncing multiple calendars. I use CompanionLink to sync my work Lotus Notes calendar to iCal. I then sync my Google Calendar and my husband's Google Calendar to iCal via Exchange. I've recently added the iCal step as a way to get push notifications. That's the only reason I've gone to iCal as I have CalenGoo on my iPhone and it's been working great up to now. However, the only notifications it can do are through email. I have 2 questions.
First - using the iCal program on the iPhone, I tried to invite attendees for a meeting. No invitations were sent. Is there something that has to be set up to make this happen? Also, is it supposed to be sending them through Google or through my own email (mobileme is the primary email account on this phone)?
Second - Is it possible to mark events as Private or Public? I don't want personal events to show up in my work calendar so that others can view them.
Thanks!

I am having the exact same problem with my ipad 2. Hope someone can help....

IPhone 3G and Exchange odd problem, and it's not the 3.1 encryption bug

Ok, so first off I solved the issue I was seeing, but I have to post it anyway because I spent much too long figuring it out and would like to find a definitive answer if possible. This may be a problem with the iPhone, or it might be an Exchange issue. I honestly don't know, which is another reason I decided to post this. Ok, here goes
I received a new iPhone 3G a few days ago. I already support about a dozen or so iPhone users using Exchange email and have had no complaints. However, I finally ran into something that wasn't normal. We have a single Exchange 2003 server hosting email for a few different domain names. For this to make sense, lets say those domains are email1.com and email2.com. The server itself is in the DNS as exchange.email1.com, which is manually set in the ActiveSync configuration when it asks for the server name. I have successfully setup email for users in both email1.com and email2.com with no problems. Now is where the weirdness begins...
We have a proprietary application that requires users to have no more than 8 characters in their username, but we standardize on using the entire last name in the email address. For an example, let's say we have two employees named John and Tom Anderson. John works the email1.com company and Tom works for the email2.com company. This means their usernames would be janderso and tanderso, but their default email addresses would be [email protected] and [email protected]. The problem I have found is that this is fine for [email protected] and ActiveSync on the iPhone works correctly. However, [email protected] has no such luck and the account will verify but will not sync. This is true with SSL turned on or off. On occassion it will work, but eventually it will fail and anything synchronized to the phone will mysteriously disappear and then the phone begins giving errors connecting.
Now what I found will fix this problem is matching the username to the email address. In my case, I was able to change the logon for this particular user since they didn't need access to the proprietary application. Changing the username from tanderso to tanderson, then leaving the email as [email protected] and reconfiguring ActiveSync on the iPhone worked. This was not required for users with an email address of [email protected] who are able to have differing usernames and email addresses without any issue.
I first ran into this with an iPhone with a 3.1 OS installed, but have since been able to test it on the 3.0.1 OS and it failed there as well. Like I said, this may be a problem with the iPhone software or my Exchange server, but since I don't know which it is hopefully if it is an iPhone problem this will save you the time of trying to figure out what is going on.
Has anyone else ran into this issue, or do you have any idea what might cause it? It was very weird because sometimes it would work for a little while, but most of the time it didn't. As soon as I changed the logon account name to match the email, everything was fine.

No replies so I'm going to assume I'm the only one that ever had the issue. Everything appears to be working fine for the user now, and has been since the original post.

Issues when accepting meeting invite received via exchange

Hi,
My iphone (3G 3.0) is syncing with push via an exchange server. What I am finding out is that when I accept, tentatively accept, or decline a meeting invite, I also am doing the same "On Behlaf of" whoever is on either side of me in the meeting invite. I do not have any type of access to these people's email, calendars etc.
Anyone else having this issue? Anyway to resolve it?
Thanks!

We're seeing the same thing. Using iphone 3gs with exchange activesync 2003 and outlook 2003 client.
Although after a lot of testing we've narrowed it down a little. It seems to accept on behalf of the the person that appears first alphabetically in the list of recipients, and stops there.
For instance, my name starts with a 'J' (Jason). So if there are others that were invited whose name starts with a 'C' (Carol), and then a 'G' (Greg)....and I accept the meeting invitation, it will only "accept on behalf of" Carol but not Greg. So the meeting organizer will see a message that appears to be from Carol, but it actually states that Jason accepted on behalf of carol. The organizer will also receive the proper response that you (Jason in this case) accepted.
Other testing showed that if YOUR name was the lowest alphabetically in the recipients list (Jason, Sam, and Tom), then it will accept for you properly, but not accept those with names starting with a higher letter in the alphabet than your name.
So it appears to choose the first name in the recipients list in alphabetical order.
We also noticed that if the meeting organizer sends the request *from his/her iphone* (with the same recipients - Carol, Greg, and Jason), and Jason accepts it on his iphone....it will not accept on behalf of Carol.
So far we don't have a solution....but that's what we've figured out at this point.
I hope it makes sense.

Outlook/iPhone syncing with Exchange AND .PST

I'm having trouble achieving a desireable configuration after my company upgraded to an Exchange server. Here's my set up: I use my personal laptop for both business and personal use (Win XP + Outlook 2007). I also have an iPhone 4S. In addition to my company email, I have several POP3 accounts on different servers that are not related to my main job.
Before the Exchange migration, I had Outlook setup to poll all of the POP3 accounts (including the old company email) leaving a copy on the servers for a few days. I also had my iPhone set up with the same email accounts so that I received email on both places. My Outlook calendar, containning both personal and business events synced perfectly to my iPhone. Lastly, I used a separate Contacts folder (~300, mostly personal) to hold only those contacts that I wanted to sync to the iPhone (my full contact list in Outlook is 1500+ and not wanted on the phone). This setup worked well for years.
Now after my company upgraded to an Exchange server, I am having trouble replicating this setup. It appears that Outlook now uses a different storage file (.OST) and is using "cached mode" as set up my our IT department. All of my old contacts, calendars and email folders are still stored in the original .PST file that now appears under a separate "Personal Folders" heirarchy in Outloook. The other POP3 email accounts are still using the .pst file and Exchange is using the new .ost ("Mailbox") file. Ok, so far. I can live with this. However, after I synced my iPhone (using iTunes) all of my contacts and calendar events were deleted from the phone. Not Good.
For email, I set up a Exchange email account on the iPhone and the company email is coming through OK, as are the previous POP3 accounts. But the contact list and calendar is not working as expected. I want the contact and calendar data from my .PST file to sync to my iPhone - NOT the Exchange folders. The reason is that I do not want my personal contacts stored somewhere on my company's Exchange server. The same can be said of my personal calendar items. When I added the Exchange account to the iPhone, I turned off all but the "Mail" option. (Contacts, Calendar and Reminders are off for this account.)
It appears that in order to sync these via iTunes, I have to copy/move them into the .OST contact/calendar folders, which I don't want to do. The iTunes sync options for my phone will not allow me to choose anything from the .PST file.
How can I get the contact and calendar info from my PST file to sync to my phone?

roknjohn,
We need to skip the whole Exchange discussion and ost and pst files. This is not needed to troubleshoot the problem.
iTunes will sync with your Outlook default account. Do not confuse the default account with default data file (pst or ost if it comes to Exchange server).
Your solution would be to make the email account where you store your contacts and calendars as the default one.
This can be done in Outlook, Tools, Account Settings.
Make sure you are in the Accounts tab not the Data Files tab.
If you start changing default data files for your different accounts it will get messy. Besides Exchange will not allow you to do easily.
Please post your results.

Mail sent from POP 3 account going out via Exchange

I have an original iPhone running the 2.0 software. I have it configured for a corporate email account via Exchange as well as a POP3 personal account.
When I send an email from the iPhone via the POP3 account, it ends up going out via the Exchange account and showing up in the Exchange "sent" folder. While I'm composing the message, the From field shows the POP3 address. Still, once the message is sent the From field shows the Exchange address.
I've searched for settings that might affect this, but find none. Is this a feature or a bug?

This should not be happening. The iPhone includes a default email account selection, but that is not in play with this, or shouldn't be.
I suggest deleting and recreating the POP account on your iPhone.
This will lose all sent messages - those currently in the POP account's Sent mailbox.

Iphone 3G, Exchange mail - can't send new mail only works by reply

Before upgrading from 2.0 to 2.0.2 all worked like a charm with Exchange mail. Now I am not able to send new mail from iphone using Exchange account. When I try to do so, a send bar appears shortly, but no message is sent. When trying to forward a note from Notes application using exchange account, also applications closes down automatically.
The only viable option to send mail via Exchange is by replying to someone's message.
How to deal with this?
I have tried to delete all accounts on iphone and re-establishe them. Doesn't work.

Discovered, that it is a problem connected to Contacts. If you are using Contacts or typing a new email address, New mail won't go.
If you however browse Exchange address book and select a person to send email to, that will work.
Apple what happenedin 2.0.2?

Multiple calendars, 1 (work) via Exchange, no Nuevasync

PC user here, looking for any new ideas please for a fix to be able to sync two calendars to my 3G iPhone. Have to have work e-mail and calendar via employer's MS Exchange server, so that unfortunately nixes syncing Google calendar via Exchange. Was utilizing Nuevasync, but it mysteriously stopped working for me a couple months back; have purged/reset everything multiple times - it says it's working, they can't find a fix for me and I'm tired of messing with it. Have been using MobileMe which of course works flawlessly, but would love to find a cheaper alternative before ponying up $99/year. Free is great, cheap is good, even one-time fee is OK... but $99/year is making me tense.

I found a posting from a few weeks ago that sounds like a very similar problem to mine:
http://forum.insanelymac.com/index.php?showtopic=121467&st=0&p=859382&#entry8593 82
I still haven't found a solution. My calendar and contact items seem safe on my iPhone, but I need to be able to sync them to my MacBook.

IPhone replies via Exchange 07 display secondary Exchange mail alias

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