IPhone requesting password for an account I'm already logged in to
Hello,
My Apple ID has several email addresses connected to it and one of them (it seems) used to be an OLD Apple ID that I deleted.
I've just turned on my new 5S and I'm attempting to restore from iCloud backup. I've successfully entered the pasword for my iCloud account, but now the phone is asking for the password associated with the OLD Apple ID (which I must have used to buy one or more apps that are installed on my phone, but which no longer exists and whose email address is now attached the ID I'm already signed in to). I know. What a mess.
I seem to remember this happening when I upgraded to 4S, but I can't remember how I resolved it.
Can anyone help, please?
Thank you.
Hello KyeLani,
A common, and simple, solution is to try your current Apple ID's password. The following article contains further information and troubleshooting steps that can help resolve this.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen
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