Iphone requires itunes to unlock
My iphone (which in havent connected to a computer before) has had the wrong password entered to the point that i now need to connect it to itunes to have it unlocked. the problem with this is that i cant allow itunes access to the phone to get it unlocked because it is completely locked. please tell me a way to connect it to itunes so i can unlock it.
iOS: Forgot passcode or device disabled - Apple Support
Similar Messages
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I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?
bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it... -
My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I connected my iphone 4s that I unlocked for t-mobile. I plugged it into itunes, and it asked me to update to ios6. I accepted the download and update button. It told me it needed 8 hours. I closed my laptop, not shut down. I re-opened the laptop a few hours later, and it wants restoring?? Whats going on?! i want my iphone back! PLEASE HELP. I'M LOST!!! (I synced my iphone to my computer if that helps at all).
Yes, and, I try to restore. I have the T-Mobile sim card in it just to clarify. It will not let me get passed that, it does not accept the t-mobile sim card. i tried restoring it using wifi, cellular, and i cant get i tunes. I am scared that if i take the tmobile sim card out and put the at&t one in just to complete the restoration process that the iphone will lock again and not read the tmobile sim card, then all my hard work has gone for nothing. ( this whole process was caused by me trying wanting to empty my pictures onto my computer because i did not have any storage space left). <--- that may not be as important, but i included it just because.
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Yesterday I updated my iPhone 5 to IOS 7. Today I try to sync up itunes and downloaded the updated version. When I open it up I get the message, " A required iTunes componentis not installed, please repair or reinstall iTunes. (-45019). I am using Windows 8 and have no clue how to fix this.
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required??? I checked when last auto update was done which was 01/07/12 I also tried downloading from web iTunes version 11.1.5 but it wont load because I don't have min version 10.6.8. What can I do to sort this out? Note: I am a not computer savy so be easy on me.
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
IPhone cannot be used because it requires iTunes version 10.6.3 or later
I have a user who is trying to use her iPhone 3 with her MacBook Pro. She is running Lion and has the latest version of iTunes installed (version 11.0 or whatever the new one is). When she plugs her phone into her computer a message pops up on her computer screen:
"The iPhone cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes."
We have ensure that all the software on her computer is up to date and this still keeps popping up. Please help!
Thanks!Restart the Mac and try again.
You can always re download iTunes here > Apple - iTunes - Download iTunes Now
No need to uninstall the currently installed copy of iTunes before doing so.
The latest version of iTunes available is v11.0.4
With iTunes open, from the menu bar click iTunes > About iTunes
That will tell you the currently installled version. -
After downloading the new IOS 6 update for my iphone 4, my phone will not connect to my itunes on my laptop and a message pops up and states: "The iPhone “iPhone” cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes". I can't find the 10.6.3 itunes anywhere to download and I cannot download the 10.7 version because my Mac is the 10.5.8 version. What can I do? I do not want to pay for an update for my computer- I wish I had never updated my phone in the first place so I wouldn't have this problem.
I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
These are the error messages in order.
1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
2. This update requires Mac OS X version 10.6.8 or higher.
3. This update requires Mac OS X version 10.6.
Will I have to pay for the 10.6?
Thanks so much in advance. -
My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!
If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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I have not ugraded, but I can on 1 of my apples, to Mountain Lion. Much of the software I use is not compatible, or the compatible version is unacceptable (Quicken, etc.).
iTunes is 10.6.3, and it says it is the CURRENT software for my system.
The new iPhone 5 requires iTunes 7.
I may be dense, but is there no way around this problem other than upgrading to Mountain Lion? Maybe it is a strategy to sell more computers? In any case I may simply bypass the new iPhone. That isn't what would be the ideal scene, but it's an option.
Any thoughts on Apple coming up with a solution and having the iPhone 5 at least partially compatible with iTunes 10.6.3? Like they did with iCloud?
Thanks,iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/ -
Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?
iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac. -
I put a Tesco sim (02 carrier) in 2 unlocked phones, Both phones are now locked to 02, 02 blame apple, I connect the iphone to itunes and it states that the new carrier (orange) is not supported, Isk this of both 02 and apple, who's phone is this and what right do you have to lock a previously unlocked phone? very angry
Where did you get these phones?
These and other forums are full of people with iPhone unlocking problems - the net result is that, as others have said, is:
If you bought them from Apple they will be (and stay) unlocked.
If you bought them PAYG from CPW then they will lock to the first SIM activated.
Any other contract or PAYG phone iPhone bought from the networks WILL be locked by them too.
However, all is not lost. The original purchaser can request for the phones to be unlocked by Apple, via the carrier. The carriers usually charge around £20 to do this, or gratis if you're out of contract.
You are the original purchaser, right? If not, you need to get in touch with that person and pray they'll help you out. -
I restored my iphone 5 on iTunes to unlock it and I got the congratulations you iPhone is unlocked but I still get the no service sign
Is there an active sim in the iPhone? Are you in an area where the
active sim has coverage? -
Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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