IPhone requires restore
For no apparent reason, my iPhone 4 threw up an error message that it couldn't make or receive calls and required a restore via the computer. When I try to restore, I get an error message (1013). The phone is brand new – it was replaced at the Apple Store 2 weeks ago – and has the latest IOS. Any ideas out there?
Rob Grant wrote:
Same result on the MacBook. Back to the store, I guess.
Yes... It certainly sounds like a problem with the phone...
Good Luck with it all...
And thanks for posting back...
Cheers,
Similar Messages
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I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?Hey, There are afew things you can try.
- Simply turn your phone off and back on again
- Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
- Back up your iPhone to your PC, then restore it..
this ones last cause I think you may have tried it already..
- Close all open applications
Hope this helps!
Kieran. -
When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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Please help me to unlock the iPhone after restore ,where required me Apple ID and I forgot
Please help me to unlock the iPhone after restore ,where required me Apple ID and I forgot
it is locked by icloudAnswered here:
https://discussions.apple.com/thread/6045913?tstart=0
Don't double post. You may not like the answer, but the answer will not change, no matter how many times you post.
No one here can help you. -
Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as developer to
If you have a beta copy of iOS6
1. You are a developer and will know how to transition from beta
to release version and to use the Develpoer forum
2. You have a pirate copy of the beta and no-one on this Apple hosted Forum can help you
try Google -
Back in March my PC crashed while updating my Iphone 3Gs. Both froze and were rendered unusable. The Iphone had to be restored to factory settings in order to be used. The PC required more work and was delayed by warranty issues. In the meantime I bought a laptop and installed the newest version of Itunes. Itunes recognizes my phone but only comes up as "Set up your Iphone" with two subsequent options: set up as new iphone or restore from back up. I have mistakenly chosen the option to restore it back to July 2, 2011 when I last synced. No big deal, but it will not let me go beyond that screen and I cannot transfer my recovered apps or anything else. Any help on how to resolve this issue would be greatly appreciated. Thanks
Restore as New...
Redownload your Purchased and Free Apps using the Apple ID you Originally used...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
Find my iPhone requires iOS7?!!?????
Because of a different iOS problem on my iPhone 4, I had to restore then reinstall apps only to discover that Find My iPhone requires iOS 7. The support pages say iOS 5, but it's 7. I was previously forced to 'upgrade' to iOS 6.0.1 which lost a decent map app and slowed me to a crawl, and now Apple wants to make it even worse. Are you kidding me?!! Yes, you may say that I can use my PC to locate the phone. Please explain how to get a non-mobile device to walk around with me while I look for my spouses iPhone when we're out of town.
Perhaps the Apple strategy is to get users to 'upgrade' their phones. Since my family no longer has the ability to locate our iPhones without 'upgrading' the iOS to further dysfunction, our next mobile phone upgrade will be to Droids.I havent done it myself so im not 100% sure, but im about 75% sure that it will reset the passcode altogether according to this article iOS: Forgotten passcode or device disabled after entering wrong passcode http://support.apple.com/kb/ht1212
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back up iPhone 3G contact while updating IOS to IOS 6.1.3
then contact lost on iPhone
& cannot restore contact from last backup that appear on iTunes-files!: it is grayed (not pickabble!)
this is scary ! not ipressed by mac for once!
help please!Well Hello,
maybe 3GS as your question indicates that only S update should work, and it works, but now only my name appear in contact! wao! -
i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?
The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview -
I can not sync my iPhone after restoring it - my computer only gives me the restore (again and again and again) option. I have no music and only a few aps now on my iPhone. Any tips before I go to the genius bar?
If you restored as new, without using a backup, and still only get an option to restore, there is a hardware problem or the phone was previously hacked (jailbroken, downgraded iOS, unauthorized unlock). Your only option is to take it to Apple or whoever provides iPhone service in your country.
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While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?
bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it... -
How can I recover files from an iPod Touch (4th gen) prior to a required restore?
How can I recover files from an iPod Touch (4th gen) prior to a required restore?
The iPod Touch was working perfectly fine. iTunes suggest that I update the iPod Touch to the latest operating software, and I proceeded to do so. Then a message popped up stating that the iPod Touch needs to be fully restored - and that all data will be lost. The iPod Touch now displays the 'plug into iTunes' screen, and is stuck there. There are irreplaceable family momentos on the iPod Touch. How can I recover files from an iPod Touch prior to a required restore? HELP...Your only hope is to contact a data recovery company. When it shows the connect to iTunes screen the iPod is essentially deleted.
You can restore from an existing backup -
IPhone 3GS stuck in recovery mode, iTunes "Preparing iPhone for restore" nothing is happening.
When loading iTunes this morning an update that I had been putting off popped up and I figured since I was going to be in the house for a while I'd finally do it. An error took place that I foolishly ignored and made no note of.
My iPhone is now stuck in Recovery mode (I assume so anyway, after having googles my problem for hours), iTunes tells me I need to restore the phone and so I click to allow it to. It then gets to the "Preparing iPhone for restore" and just sits there, doing nothing.
I am unable to use my phone and I feel very much out of my depth as I have NO idea what to do. Any help (noob friendly) would be greatly appreciated.I appear to have managed to fix the issue through googling the error code (rather than ignoring it this time), and figured I'd add the solution here for anybody in the future.
I simply moved my cable connecting my pc and iPhone to a USB port in the back of my computer rather than using the ones in the front and the process kicked off almost instantly without any further issues. -
Deep breath!.....Few weeks ago i noticed a few problems starting with my iphone 3gs. First thing was that music that previously played fine stopped playing (but was still playing in Itunes) then video's taken on the iphone itself wouldn't play desite the fact they had peviously, it said the format wasn't supported? Anyway at the same time itunes started crashing when syncing with the phone occasionally, this seemed to happen after i upgraded to 10.3....so i uninstalled (as apple instruct you to) and reinstaled 10.2.2 which had been fine, but the issue was the same. Anyway tonight it synced ok so i decided to do a system restore to see if that would solve the issues with the music and the videos. The restore got so far through (about 1/4 on the phone progress bar) then it just stopped working, there was no error message and itunes itself didn't crash, the restore just stopped working. I left it for 45 mins, turned off my firewall and AV but nothing at all was happening so i disconnected the phone and then an error message (14) popped up, all i can now see on the phone screen is the apple sign and the task bar up to where it was when i disconnected. Anyway i decided to once again uninstall itunes (properly again) and reinstall 10.3.1 to see if that was any good. Now when i plug the phone in it doesn't even load itunes up automatically and isn't even recognised in Windows (7 64 bit). Just nothing at all seems to happen, although the drivers seem to be there when i checked the system settings. I've been to the services screen in windows and the apple mobile device and ipod service settings are all correct so i'm now totally stumped! Any ideas?!
Hi Jeff,
It sounds like you want to unlock your iPhone and tried to restore it but ran into an issue with that process. If your carrier gave you a new SIM, you can unlock the iPhone without restoring it as shown in the first article below. If you do not have another SIM or just want to resolve the restore issue, try the suggestions in the second article.
iPhone: About unlocking
http://support.apple.com/kb/HT5014
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
I hope this helps.
-Jason
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