Iphone reset to factory fittings, now itunes wont acknowledge iphone device

Hi i hope someone can help, i tried downloading the new itunes 10, and for some reason it reset my iphone to its factory settings, im pretty sure i backed them up at some stage however now when i plug my iphone in my computer its says the symbol for plugging into itunes, and yet itunes doesnt recognise the device at all? what do i do now?
I dont want to re-install itunes 10 in case it wipes my back-up files?

I just got off the phone with Apple tech support. The problem with that iPod Service is a problem with XP Service Pack 3, but can be fixed this way:
1. Right click on "My Computer", select "Properties"
2. Click on the Advanced tab.
3. in the Startup and Recovery section, click the Settings button.
4. Click the Edit byutton to edit your boot.ini file in notepad.
5. Look for "/noexecute=" in the file and change the word after the equals to "optin" (sorry - I don't remember what the original setting was anymore).
6. Save the file, close notepad, click the OK button on Startup and Recovery window, then reboot.
The warning message about the iPod Service should stop. Also, this helps with iPhones that are not recognized by Windows or iTunes after an install fails.

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http://support.apple.com/kb/ht1430
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Note on Recovery Mode.
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Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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Iphone reset to factory fittings, now itunes wont acknowledge iphone device

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