IPhone Restoration from iCloud Problem
Hey everyone! Today I decided to update my iPhone 4 because it was still on 4.3 iOS Software. I went and updated it to 5.1 aware that it would erase all of my data (e.g. Applications, etc). After running through the iphone set up, I unlocked my phone aware that some of my data would be gone, but I still had my contacts & photos. I then decided to back up and restore my phone to an earlier state in which I still had all of my applications. After doing so I unlocked my phone only to discover ALL data completely gone, including my 200+ photos, music and contacts. I was completely in shock because the point at which I restored my phone, I still had all of my data. I'm now stuck with a fresh iPhone with only 3 of my previous apps, and no contacts or photos or music! I immediately did some research to discover I had to simply erase my settings through General, then restore it with my wifi using iCloud. NOW HERE IS SOMETHING TRICKY - My computer says I last updated iCloud @ 4:04PM, but when I go through the iCloud restore set-up process on my phone, It only shows earlier dates from my iPad, so restoring it does absolutely no good because I don't have anything like contacts or photos on my iPad. So my question is, how can I use iCloud to restore my iPhone 4 back to the state with my contacts & photos when only 3 un-helpful restore points are showing, and why can't I select the last updated iCloud time showing on my computer? Any info would be so helpful I'm missing an incredible amount of photos and contacts. Thank you so much in advance
If you are using windows PC the backup-restore may not work as expected.. mac and windows hate eachother :)
The worlds most advanced iOS does not allow you to recover from the iCloud backup, with out resetting the Device, Also you can not selectively recover from the iCloud. This is the basic need, I didn't how people call it most advanced iOS.
Also I bought additional space for this very reason.. Wasted my valuable time for backup / recovery.. Waste of time and money .. I regret :(
Similar Messages
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Iphone restore from iCloud on sat still not working properly
Most of phone functions are working but still waiting for apps to download and can't get imusic app to work well won't play any videos.
Hi Jackthom062311,
If you are having issues restoring your iPhone from an iCloud backup, you may find the following article helpful:
Apple Support: If you need help restoring an iCloud backup
http://support.apple.com/kb/ts4036
Regards,
- Brenden -
New iPhone restore from iCloud backup then sync from computer
Hello
I am getting a new iPhone 6 tomorrow (fingers crossed delivery is ok).
I back-up my current iPhone using iCloud and use iTunes match for music but I am getting a 128GB new iPhone so intend putting all my music on that new iPhone.
What I want to do is use the iCloud restore function to have my new iPhone take on the same settings and app data etc as my current iPhone (which is backed up through iCloud) but then sync all my music from my iMac. It appears that when I plug in a phone to my iMac for the first time iTunes won't let me sync without first either setting the phone up as new or restoring the phone from a iTunes back-up (not an iCloud back-up). Is there anyway to get around this?
I hope that is clear, it sounds convoluted when I read it back.
PS additional question for extra credit. Do I need to update my current iPhone to iOS 8 before running a back-up to allow a restore to work on a new iPhone 6 (which will be running iOS 8)?If it were me, I would setup your iPhone as a new phone. You will be asked during the setup to enter your Apple ID and password so you can log into iCloud. As long as you have been using iCloud for your Contacts, Notes, Reminders, etc. once your phone is setup iCloud will sync your Contacts, Notes, Reminders, etc. I think you will also be prompted to setup your email account(s).
I think iPad iCloud back ups are different than iPhone and you can't restore an iPad back up to an iPhone and visa versa. I'm not 100% sure since I don't own an iPad. -
just replaced my iphone 4 with new 4. restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app
Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.
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Hello
Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
FransuasOnce in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
After connecting my new iphone 5 to iTunes, I did not choose restore from iCloud Backup or iTunes Back up. I just clicked on New iPhone, because I was installing a new iphone 5 with a different carrier and sim etc. Now I don't have the option to go back. I have backed up my old phone to iCloud, so should I click on - Restore iPhone to get all the saved data from iTunes?
I found the answer in another discussion group, so I have just erased everything through settings on my new iphone and in Backups on itunes, I have clicked on restore back up. So it appears to be working.
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Why so long to restore from iCloud back-up? (new iPhone 6)
I am setting up my new iPhone 6 and the 'Restoring from iCloud backup' stage has continued for at last 6 hours. From all appearances, the iPhone is successfully set up. It's slowing down the device significantly, especially for anything that needs to access the Internet. Should I be concerned?
How much data did you have in the cloud? What is your internet connection speed? If lots of photos and movies and such then it could take a while if you have a slow connection, Though 6 hours is ridiculous. I'd unplug and start over.
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!!
Kindly note also that i did not work on this iphone before, i just turned it on and i cannot connect it to the itune and restore it as the itune cannot read the device since i'm not able to reach my home screen, I am stuck in my restoring screen.
Please help!!!!You dont have any data on your phone yet right?
If you dont connect your device to the computer and
Press and hold the Sleep/Wake button and the Home button together for at least 15 seconds, until the Apple logo appears.
after that click okay when it says itunes has detected an iphone in recovery mode. Then click restore
after that try again -
Restoring new iPhone 4S from iCloud backup has created an app sync nightmare with iTunes
I've restored my new iPhone 4S from iCloud and plugged it into my computer to sync over the apps so they wouldnt have to redownload via iCloud. Hit the initial ok dialogue button, which had an auto-sync apps option checkmarked under it (this was the only dialogue option and only checkmark). Now iTunes wants to reload all apps and erase app data.
The phone is peforming as expected, downloading the apps one-by-one from iCloud, however, I won't be able to sync the phone, as leaving apps sync checked will rewrite all apps (erasing app data and adding apps I don't want on my phone), and unchecking apps sync will delete all apps from the phone. I've tried removing the ~/Library/iTunes/ folder, hoping it would force iTunes to re-initialize the sync config. This didn't help at all.
Any suggestions? I really don't want to re-restore from iCloud, but thinking I'm gonna have to and hope that not checking the auto-sync apps (when the phone is plugged in for the first time) will fix the issue. It's rather mindnumbing that there doesn't appear to be a less painful option for the simple task of setting up a new device from an old device iCloud backup. Thanks in advance and I apologize if this is hard to follow.
LarryOk, so this is pretty infuriating. I've gone ahead and restored from iCloud again. This time when I plugged my phone into iTunes for the first time, I unchecked the option to automatically sync apps. As expected, the Apps are not set to sync now, however, the computer does not display the apps loading on the phone, so if I did go ahead and turn on App sync, I would end up losing all app data. It appears that I will have to let all apps redownload from iCloud before I can do anything regarding syncing with iTunes. I can't believe this is the only option. I suppose I could turn off iCloud backup on my iPhone 4, allow it to create a local backup, then local restore onto iPhone 4S, then turn on iCloud backup. That seems a little too band-aidish to me, though.
Larry
Edit: Yes, I have 10.7.2 and all available system updates as of today (10/14/11). -
Restoring new iPhone 4S from iCloud backup has created a sync nightmare with iTunes
I've restored my new iPhone 4S from iCloud and plugged it into my computer to sync over the apps so they wouldnt have to redownload via iCloud. Hit the initial ok dialogue button, which had an auto-sync apps option checkmarked under it (this was the only dialogue option and only checkmark). Now iTunes wants to reload all apps and erase app data.
The phone is peforming as expected, download the apps one-by-one from iCloud, however, I won't be able to sync the phone, as leaving apps sync checked will rewrite all apps (and add apps I don't want on my phone), and unchecking apps sync will delete all apps from the phone. I've tried removing the ~/Library/iTunes/ folder, hoping it would force iTunes to re-initialize the sync config. This didn't help at all.
Any suggestions? I really don't want to re-restore from iCloud, but thinking I'm gonna have to and hope that not checking the auto-sync apps when the phone is plugged in for the first time will fix the issue. It's rather mindnumbing that there doesn't appear to be any less painful options to setup a new device from an iCloud backup of an old device. Thanks in advance and I apologize if this is hard to follow.
Larry
Edit: Going to repost this in iPhone discussion. You may discard this posting here. I unfortunately couldn't delete the post.Ok, so this is pretty infuriating. I've gone ahead and restored from iCloud again. This time when I plugged my phone into iTunes for the first time, I unchecked the option to automatically sync apps. As expected, the Apps are not set to sync now, however, the computer does not display the apps loading on the phone, so if I did go ahead and turn on App sync, I would end up losing all app data. It appears that I will have to let all apps redownload from iCloud before I can do anything regarding syncing with iTunes. I can't believe this is the only option. I suppose I could turn off iCloud backup on my iPhone 4, allow it to create a local backup, then local restore onto iPhone 4S, then turn on iCloud backup. That seems a little too band-aidish to me, though.
Larry
Edit: Yes, I have 10.7.2 and all available system updates as of today (10/14/11). -
HT4623 when i try to restore my iphone i am not being given the restore from icloud option
each time i try to restore my iphone the option to restore from icloud isnt being given and the phone isnt trying to connect to my wifi which is working fine . any body able to help?
http://support.apple.com/kb/TS1398?viewlocale=en_US
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My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
Iphone 6 been restoring from icloud backup for 9 days and still not finished?
I got my iPhone 6 on the 19th when it came out. It's an ATT 128 gb model. I started restoring from icloud backup on that Friday (9 days ago). It still is saying it's restoring from backup. Daily it's asking me to delete the data or keep downloading. This phone is for my business, so the info is very important. I am also worried that all the things in the last week have yet to be backed up since then, because I can't back it up till the restore is complete. I also can't do the new software update 8.0.2. I am on a fast WIFI nearly 18+ hours a day and I can surf the net just fine, but why is my restore from 9 days ago still not finished?
Apple:
This needs to get improved. I had the exact same issue migrating my 5 and wife's 5S previously. It's never worked well. We need status bars, and indications of what has been copied, what remains to be copied, and ways to resume it and pause it without hoping it works and getting messages in the morning asking if you want to resume it, making you wonder if anything actually occurred overnight. The message doesn't pop up within 10 minutes of connecting to power and wi-fi so I have no idea how long it actually takes to come up.
It's unacceptable to think any device owner wants to roll the dice and hope they have all their data. We use these devices for our jobs and that data is critical for some of us. It's not all just pictures of the dog! Even though those are critical, too!! It would be different if this wasn't a known issue and the resolution wasn't so easy...get this fixed!!!
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