IPhone restore from backup won't restore text messages?

Hey everybody! So, I went to the Apple store today with a broken power button. Luckily, I was still under warranty so they took my phone and gave me a new (or refurbished) one. I backed up my phone right before I went to the store. The guy at Genius assured me that all of my data would be restored to my phone as soon as I connected my new phone and clicked "restore from backup" on iTunes.
After I did this, everything was back - my apps, photos, reminders, notes, everything - except for my messages. My messages are completely blank. I tried restoring it twice - both times, everything was fine except for my messages. My old phone was iOS 5.1.1 and the one they gave me was automatically iOS 6. Could this be the problem? If not, what's wrong? How can I fix this and return my messages to my phone?
Thanks!

Does the recipient have an iPhone?   I assume yes - you won't see a Delivered status on a text message.
If yes, does your outgoing message show as Blue or Green?
If no, did he once have an iPhone and switch to another device?

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