Iphone restore not responsive
I began to restore my icloud onto my new phone using my wifi. In the middle of restoring my iphone, my wifi turned off and then back on again. Because the wifi turned off my iphone stopped restoring the information from the icloud and I cannot turn it reset it. How do I get my iphone to turn back on again?
If restoring as new (no backup retored) didn't help, there certainly is a hardware problem that requires replacement or repair of the phone.
Apple doesn't repair iPhones - you may be entitled to an out of warranty replacement with a refurb for $269 (USA). If the phone has been hacked or abused, you'll have to buy a new phone at full price.
Similar Messages
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my i phone 3g shut down suddenly and cannot be open again. try to to connect to charger and pc but its not working. nthe phone is not responsive , please help....
Hi omleskies,
Welcome to Apple Support Communities.
You can find some steps in these links to troubleshoot your unresponsive iPhone:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy -
Hello... Please help me... how can i resolve this problem... please help... when i update this device then this is problem is shown and after update ios I could not use iphone for a single days...
See "What does iTunes back up?" here:
http://support.apple.com/kb/HT4946
That is what you will get back. You will lose other things (example, mail messages). -
HT1212 Disabled iphone restore not working
Hi,
My dad has managed to disable his iphone 4s after entering the passcode wrong many times, I have tried the restore(and update) on itunes at least 6 times,
but about halfway through a warning box pops up saying that the phone is passcode locked.however the update continues to run until complete.
The phone is still disabled, I have spent hours searching for a solution on the internet please advise what should be the next course of action,the network carrier is Three do I take it to their support team or do I have to go to Apple.You are welcome.
Good you got it up and working. -
i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???
raghav sharma wrote:
i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???
Try This...
Close All Open Apps... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
my iphone is not responding, while connected with charger only apple logo is appeared no any other response , what i have to do
while connecting to itunes to restore, i am getting error. UNKNOWN ERROR 3194 WHAT I HAVE TO DO
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All apps are not responsive including 'Settings'. They quit as soon as you open it.
The power/lock button is not working.
I tried iTunes... there's no 'reboot' option (how sad...) and it for some reason not willing to restore my system.
Anyone has any solution to this?Hello there, SmartLeeShore.
As far as troubleshooting the main issue you're describing of apps quitting, you may find the following iPhone Troubleshooting Assistant helpful:
Apple - Support - iPhone - Application Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/application/
Would definitely recommend that in Step 3 (Close App) that you close all applicaitons listed in that view.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
TS4036 itunes could not restore the iphone because not enough free space is available on the iphone
On April 13, 2013 i plugged my phone in and itunes immediately started an upgrade on my iphone 4 operating system to ios 6.1.3. ONce it completed my phone was restored to factury settings. When i tried restore my backup to the phone, i got the following message
itunes could not restore the iphone because not enough free space is available on the iphone
I am so ****** because i can't figure out a way to at least get my photos from this back...its all lost
I spoke with an Apple rep that day named Jamie who was supposed to help me retrieve my data, but we couldn't figure it out and he asked me to call back in a day or so to get it done. When I called back, i left several messages and got no response. Now i try calling support and they want money before they will talk to me.
Somebody please help.
ThanksIf you restored your phone as new there should be plenty of free space on it. Check Settings>General>Usage to see how much free space you have.
Is your backup on your computer or in iCloud? -
my iPhone 5 won't sync even i restored. it always appeared "The iPhone could not be synced because the sync session failed to start.
https://discussions.apple.com/thread/3415227?start=0&tstart=0
https://discussions.apple.com/message/16400530#16400530 -
My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.
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I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
when I was talking on phone, suddenly the phone was switched off.
i tried to switch it on but it gave the message....connect to itunes for set up.
when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
What to do now?????? Customer service people say..it is hardware problemIf it's a hardware problem, then the phone will need to be replaced.
There is no magic that can fix a hardware problem. -
last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured
"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg
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