IPhone restore through itunes in windows xp sp2 not working

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Compaq dx6100 MT(PQ674PC)
iTunes 11.1.3.8
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B5980E0E9DE8
Current user is an administrator.
The current local date and time is 2014-01-03 17:34:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
Intel(R) 82915G/GV/910GL Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.3.8 is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {5B993F11-8BF9-4E8F-B4F2-330410EF70B7}
Description:            Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:             192.168.1.26
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      No
DHCP Server:         255.255.255.255
Lease Obtained:     Thu Jan 01 05:30:00 1970
Lease Expires:       Thu Jan 01 05:30:00 1970
DNS Servers:         192.168.1.1
                                218.248.240.179
                                192.168.1.5
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-01-03 17:32:04.

Connection attempt to firmware update server was unsuccessful.
Network timed out cause something is blocking you. My guess the same something disabled your Windows Firewall, but it also could be you did it yourself.
Disable all your antiviruses, check your host file, uninstall antiviruses if disable does not help.

Similar Messages

  • HT4623 I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working f

    I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

    Have you tried the following troubleshooting document?
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.

  • FaceTime crashing while talking followed by inability to connect after dialling and iTunes, safari and app store not responding. Problem resolved when iPad  2 restored through iTunes in windows pc but reappearing later.

    FaceTime crashing while talking followed by inability to reconnect when dialling (cut off when person answers). Once this happens, iTunes, app store drop off after initially responding. Whole issue resolved when ad restored while connected to iTunes on windows computer, just to reappear later if FaceTime used!

    FaceTime crashing while talking followed by inability to reconnect when dialling (cut off when person answers). Once this happens, iTunes, app store drop off after initially responding. Whole issue resolved when ad restored while connected to iTunes on windows computer, just to reappear later if FaceTime used!

  • I'm trying to update my iPhone 4 through iTunes but says I'm not connected to the internet when I am.

    Hello everyone,
    I have the iPhone version 4.3.3 and I want to update to the latest iPhone software. With this version, I can only update through iTunes. When I plug in my phone to my computer and select the update option through iTunes, it sends an error messsage reading that I need to be connected to the internet to update my phone. My phone and my computer are both connected to wifi at the times I try to update, so I don't understand why I keep getting that message.
    I've talked to my phone company and they said it probably has to deal with iTunes, but they were not sure. I also tried uninstalling and reinstalling iTunes, but it still didn't work. Does anyone have a clue as to what is going on and also what I can do to update my phone?
    Thank you so much!
    cutieturtle07

    Is your iPhone 4 GSM type or CDMA ?

  • HT1349 iTunes and Windows 8 will not work!!! Please help!!!

    I just purchased a new sony vaio laptop computer with Window's 8 and I have uninstalled and installed itunes over 5 times and it will not work. When attempting to open it, a box pops up that says "ITunes has stopped working: A problems caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.". I have motified the compatibility under each selection, I have changed my securing options and nothing works. I am overwhelmed and frustrated with this issue!! Please help how to make this work, so disappointed with itunes!!!

    I have the same problem!

  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

    How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted

    Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
    The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top?

  • HT201210 I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with prompt to restore, phone w/screen with iTunes symbol and can't use.

    I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
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    yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
    and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
    trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
    no worries

  • Hi, my iphone 5 will not restore through iTunes.  Error codes 2001 and 2006 appear.  Please help.

    Hi,
    My iPhone5 will not restore through iTunes.  Error code 2001 appears and once I received error code 2006.  Please help?

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?

    I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?  

    Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
    Those are the only other reasons you would get that error other than an extremely rare hardware failure.

  • HT4528 my month and a half old iphone 5s had a blue screen and now just has a black screen. will not reboot or restore through itunes. what do i do?

    my  iphone 5s has been showing a blue screen and shuttiing down. yesterday night it did just that and now will not reboot or even restore through itunes.
    what should i do?

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
    Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
    A remote wipe will also restore the device back to factory settings.

  • I updated my iphone 5 through Itunes but an error occurred during installation on the phone that read -42110. Now the phone has a usb icon and itunes icon and is not recognized by itunes or my computer (windows 7). I uninstalled and reinstalled. no luck

    I attempted to update my iphone 5 through itunes. Itunes backed up the phone. However, when it tried to install the updated software an error message displayed -42110. Now the iphone is unresponsive with a usb icon with an arrow pointing to an itunes icon. The computer makes a connection noise when I hook the phone to the computer but it does not appear to be recognized. It does not appear in the My Computer section. Itunes does not recognize it either. I disabled my security software. I uninstalled itunes, Bonjour, Quick time, apple updates, Aplle mobile updates ect. I reinstalled Itunes and the program still does not recognize the phone.

    If you uninstalled and reinstalled iTunes, did you follow the steps in this support document http://support.apple.com/kb/HT1923 exactly. Check and make sure.  If you did, then try this support document to get the phone into the Recovery mode. It may take more than one try. http://support.apple.com/kb/HT1808

  • Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is

    Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?

    Hi clarity,
    Welcome to Apple Support Communities.
    You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814
    Best,
    Jeremy

  • IPad 3 bricked after IOS update, will not restore through iTunes

    Hi,
    I have an iPad 3 wifi/3g model that bricked after an IOS update 7.0.6. The update failed at about 70% (Apple Logo with progress line on screen) and rebooted into recovery mode. I've tried doing a restore through iTunes mulitple times and even looked at jailbreaking it but no luck. It always fails during the update and I have tried muliple computers (Windows and Mac) Different networks (Home/Work) but the issue is still there.
    The device won't go into DFU mode and in itunes it shows the serial number as n/a like the iPad has no software on it at all. I've tried everything I can thing of and I've had plenty of experiences recoverying and restoring IOS devices in the past. Tinyumberlla and other utils won't get it out of recovery mode and now iTunes won't even try to load the firmware back on the device, it just fails after extracting software.
    I'm thinking its now a hardware issue, does anyone have another solution to try?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • HT1212 ipod touch disabled due to too many tries on password.  tried to restore through itunes but says I need newer version for software.  now what?

    ipod touch disabled after too many tries with password.  tried to restore through itunes but says we need latest version of software.  now what?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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