IPhone's Wi-Fi Keeps Disconnecting Since Securing My Network
All my iPhone's have been on my home Wi-Fi for four years with no problem. Now, that I've just added a password onto my network, I keep getting disconnected on the iPhone and have to keep entering the password to reconnect.
Anyone know what this is about?
What make/model router do you have?
Does this router have the latest firmware from the router manufacturer? Check the manufacturer's support web pages.
What type of security are you using? WEP, WPA, WPA2 (WEP is not recommended)
If your router is four years old and has never had a firmware update there may be bugs in its security code or it may just be at the end of its life.
Similar Messages
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IOS 8.1 update on iPhone 4s, cellular service keeps disconnecting
After I update to iOS 8.1 wifi slowed down and sometimes disconnect. Even cellular service keeps disconnecting frequently. I never faced such problems uu till ios 8 is launched. I'm considering not to use iOS iphone from here onwards. Sick of this iOS 8 thing. Never expected this from apple.
L.E.
Limited "space" for an open letter... -
I store ALL my photos (400 events) on an external 1T hard drive. The hard drive keeps disconnecting so it get a msg telling me I disconnected improperly basically which is a serious no no. I then have to re-start. I have tried connecting directly to the wall outlet, to a super duper surge protector and also have connected the usb (was on a usb port) directly to the computer. But it continues to happen a total nusance. What do I do?
I would first contact Seagate's tech support for a possible solution. If that doesn't prove successful then I would try a different product or consider building your own.
Basic Backup
Get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
Silver Keeper
Retrospect
Super Flexible File Synchronizer
SuperDuper!
Synchronize Pro! X
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
Cool Drives
OWC
WiebeTech
Firewire Direct
California Drives
NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver. -
Finder keeps crashing since Security Update 2014-002
Since Security Update 2014-002, OS X Mavericks 10.9.2 Finder crashes every minute or so and is relauched from launchd, but it makes it basically unusable as it reopens in an old state (maybe from the previous crash).
The Console User Diagnostic Reports logs are almost the same each time:
Process:
Finder [934]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Build Info:
Finder_FE-885002006000000~2
Responsible:
Finder [934]
__TEXT
000000010cda1000-000000010d270000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
12 com.apple.finder
0x000000010cda7770 0x10cda1000 + 26480
0x10cda1000 -
0x10d26fff5 com.apple.finder (10.9.2 - 10.9.2) <44F7D842-1D12-392F-AFF7-FEEA9FD48D36> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
I removed /users/.../Library/Preferences/com.apple.finder.plist and relaunched but it made no difference.
Does anyone know how to fix this repeated crash?
Thanks.The volume appears to be OK. I checked all the other Volumes as well and they verified OK also.
Today, the log seems to be a bit more verbose:
Process:
Finder [1969]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.9.2 (10.9.2)
Build Info:
Finder_FE-885002006000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [249]
Responsible:
Finder [1969]
User ID:
501
Date/Time:
2014-05-03 11:37:41.426 +0100
OS Version:
Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 68F6AA95-A7C2-3DE1-78F2-1177BF24F5CE
Crashed Thread: 7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0:
-->
__TEXT
000000010058e000-0000000100a5d000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib
0x0000000106d8dbd4 OSAtomicCompareAndSwapLong$VARIANT$mp + 8
1 libsystem_pthread.dylib
0x0000000106dad8f3 pthread_mutex_unlock + 60
2 com.apple.CoreServices.CarbonCore
0x0000000106ee5629 TSUnlockMutex + 188
3 com.apple.CoreServices.CarbonCore
0x0000000106ee5974 ThreadIsCooperative + 67
4 com.apple.CoreServices.CarbonCore
0x0000000106ee5927 MPTaskIsPreemptive + 22
5 com.apple.HIToolbox
0x00000001033d586d GetCurrentEventQueue + 23
6 com.apple.HIToolbox
0x00000001033d583a ReceiveNextEventCommon + 610
7 com.apple.HIToolbox
0x00000001033d55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit
0x00000001045a23de _DPSNextEvent + 1434
9 com.apple.AppKit
0x00000001045a1a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit
0x0000000104595b2c -[NSApplication run] + 553
11 com.apple.AppKit
0x0000000104580913 NSApplicationMain + 940
12 com.apple.finder
0x0000000100594770 0x10058e000 + 26480
13 libdyld.dylib
0x0000000106b005fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x0000000106ca0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000106dabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000106daefb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000106ca1662 kevent64 + 10
1 libdispatch.dylib
0x0000000106acb43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x0000000106acb152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x0000000106ca0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000106dabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000106daefb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x0000000106c9ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000106c9bd18 mach_msg + 64
2 com.apple.CoreFoundation
0x00000001058edfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001058ed5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00000001058ecf25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x000000010474216e _NSEventThread + 144
6 libsystem_pthread.dylib
0x0000000106daa899 _pthread_body + 138
7 libsystem_pthread.dylib
0x0000000106daa72a _pthread_start + 137
8 libsystem_pthread.dylib
0x0000000106daefc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x0000000106ca0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000106dabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000106daefb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x0000000106ca0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000106dabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000106daefb9 start_wqthread + 13
Thread 7 Crashed:
0 com.apple.AppKit
0x0000000104d54f9c _NXCreateAndSetScratchWindow + 75
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000051 rcx: 0x0000000106c24000 rdx: 0x0000000000000051
rdi: 0x0000000106c24000 rsi: 0x0000000106b6d000 rbp: 0x0000000106c25ff0 rsp: 0x0000000106c25f78
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000106b6d000
rip: 0x0000000104d54f9c rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10058e000 -
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0x100b90000 -
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0x100d40000 -
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0x100de3000 -
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0x100e33000 -
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0x100e49000 -
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0x10117b000 -
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0x1013ef000 -
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0x10155b000 -
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0x10184c000 -
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0x10185e000 -
0x101abffff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x101d11000 -
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0x101e98000 -
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0x1021c2000 -
0x102214ff7 com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x102263000 -
0x1023b6ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x102450000 -
0x102521ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x102585000 -
0x102586ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x102590000 -
0x10261bfff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x102648000 -
0x10268efff com.apple.DiskManagement (6.1 - 744.1) <3DD4CD10-4476-334C-8C4B-991A85AAC272> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x1026b8000 -
0x1026c2ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x1026d3000 -
0x102714fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x102f69000 -
0x102f97ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x102fcc000 -
0x102fcffff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x102fdc000 -
0x102fe8fff com.apple.Collaboration (71 - 71) <0CD617F3-354C-3FEF-A966-C2553B7662EE> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x102ff9000 -
0x103252ff9 com.apple.security (7.0 - 55471.14.1) <FF57C9BB-4E52-33E5-8927-59AEADB6CA27> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10339f000 -
0x10339ffff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1033a7000 -
0x103651ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1037ae000 -
0x1037bbfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x1037ce000 -
0x103accfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x103d09000 -
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0x103ede000 -
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0x103f90000 -
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0x103f9c000 -
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0x1040d1000 -
0x104144fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x104404000 -
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0x10440d000 -
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0x10457e000 -
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0x10587d000 -
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0x105bd5000 -
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0x106786000 -
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0x106857000 -
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0x1068ee000 -
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0x106969000 -
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0x1069c4000 -
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0x1069e1000 -
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0x106a13000 -
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0x106a1c000 -
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0x106a1e000 -
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0x106a3a000 -
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Connection iphone with msi laptop: keeps disconnecting and connecting.
I wanted to get a picture from my iphone, and it is the first time I connect the phone to my new msi laptop.
Suddenly, my iphone keeps buzzing, and charging, and stops charging, , this goes very fast , up (connected) and down(disconnected).
I thaught maybe the cable, although the cable worked great yesterday charging my phone through a wall outlet.
I tried another cable, same problem.
Then I took another laptop: connection established after driver was installed.
How come msi laptop behave strange ??
I really hope I can still tell my friends to buy a msi... Can this be fixed with software? I don't want to send it back , after spending so much time installing, troubleshooting... .Quote from: hara_mo on 30-May-15, 03:09:35
I wanted to get a picture from my iphone, and it is the first time I connect the phone to my new msi laptop.
Suddenly, my iphone keeps buzzing, and charging, and stops charging, , this goes very fast , up (connected) and down(disconnected).
I thaught maybe the cable, although the cable worked great yesterday charging my phone through a wall outlet.
I tried another cable, same problem.
Then I took another laptop: connection established after driver was installed.
How come msi laptop behave strange ??
I really hope I can still tell my friends to buy a msi... Can this be fixed with software? I don't want to send it back , after spending so much time installing, troubleshooting... .
Does the cable you try is the official one from the apple store?
Which iphone model do you have and what's the iOS version, iTunes version?
Quote from: hara_mo on 31-May-15, 17:59:41
added: same problem connection gps on msi laptop.
installation did not succeed of the new update card.
second time, I held the laptop and followed the installation (while watchin tv), at the end, I moved then, connection was lost en then made back again, and this for a couple of times.
But at the end, card was installed succesfully, luckily, it take hours to download and install the card.
I really hope for a quick solution.
Can you explain how you install the card and what kind of card are you installing?
Are you conneting to the internet through wifi? or you use bluetooth or something else to download the GPS maps or something else? -
Z10 keeps disconnecting from home wifi network
I just switched from a Samsung Galaxy to a BlackBerry Z10 a couple of days ago and I am having trouble with my home wifi. The Galaxy never had issues with it and stayed on constantly but the Z10 connects for a few minutes and then disconnects again and won't re-connect unless I reboot the router. I made sure I had the latest firmware on the router and updated the Z10 software as well. Apparently there is some setting on my wifi that was ok for the Galaxy but not ok for the Z10 and I hope someone can help me figure it out. Nothing else is using the wifi and the signal strength is very good.
What happens:
The phone connects successfully to the wifi. I open the browser and go through a few pages and then suddenly a page won't load at all. Sometimes the phone says it is still connected to the wifi and sometimes it sends me a message saying that the network has limited access to some websites. Sometimes it will instead switch to 4G. It doesn't only happen when I use the browser. Sometimes I am not using anything on it at all but just look at it and see it has switched to 4G.
I go into the settings and I see that it says my wifi network is disabled. I enable it again and confirm all the settings are fine and try to connect. Sometimes it goes through three attempts and then gives up. Sometimes it only tries once and gives me a message that it is unable to authenticate against the network and that I should verify network security settings and try again. No matter how many times I try, it does not connect until I log in to my router and reboot that. Then it connects immediately without my having to do anything.
So I am pretty sure this means a problem with my router settings.
I am using WPA/WPA2 - Personal security and confirmed that setting and the password on the Z10 are correct.
On the Z10, "Auto Obtain IP" is on.
I always have trouble with network stuff and it means little to me so, if anyone knows what is going on, please don't give me technical jargon! If you need more info, I will provide.
Thanks! I don't want to have to take it back but if it won't work for me, I might have to get another Samsung instead.An update, in case anyone else is experiencing anything similar ...
After troubleshooting with various technicians at various companies, it appears the problem was actually a faulty router. I don't understand why my Samsung had no issues with it (or my laptop) but when I replaced it with another router I had kicking around, the BlackBerry had no problem connecting and it has been about three hours so far without disconnecting at all.
I suppose I'll come back here if the problem recurs but, in the meantime it appears to be just one of those weird things. So I guess the moral is to try everything, even if you don't think it could possibly be the cause, because you just never know. -
Dell e1705 keeps disconnecting off of home network when it is available
is it the dell...it worked fine since i bought it until today...so when i go connecting the network is there.
plus i have the network selector provided by windows and the dell one...so i dont know which one the problem is.
so sometimes i have to register the laptop to the router...i use a wrt54gs
please help guys im so annoyed by thisYou can disable the utility that came with dell and try to use windows utility.
And you can't run 2 "connectors" at one time. Make sure that one of them is disabled.
Many thanks,
Akira893
wE dOnt gEt mAd! wE gEt evEn!
^_^ -
I have an iphone 4 and it appears that since i have updated to ios6 that i keep loosing my 3g network connection. i have reset the network connection several times only to loose 3g again whenever i try to connect to a sight. can anyone tell me what will stop this?
Problem persisted after fixes were done so wife called apple today. Their fix is to turn cellular off when in the house and turn it back on when she leaves- the 4 doesn't keep the password so she has to enter the password too... This wasn't a fix ...it's just resolving the connection problem... They also said that they made ios6 have security features so nobody can hack into the wifi without having the password and it has to be entered to use the wifi. My 5 and the iPads stay on with no problems. It's just the 4. So far so good...she's had wifi all day when home. It's inconvenient but it's either completely reboot it with iTunes (which doesn't work for her) or buy a new phone and she won't do that either.
So...Apple is saying that she didn't have to do the updates either and could've stayed with the previous iOS but !!!too late now!!! We've updated because we think our phones will run better but the ios6 just made it a pita for users
I wonder if the hackers of the world are having as many issues as the peeps who are just trying to use their wifi?? -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My Iphone keeps crashing since the new update.. how do I get my phone to work right
My Iphone keeps crashing since the new update 7.1.. how do I get my phone to work right
First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go. -
Hi, can someone help please - my iPhone hasn't been backed up since early August, now I can't seem to get it to back up to iCloud. I have 9GB of space, I have left it plugged in etc for 11hrs, but keep getting the same message " iPhone backup could not be completed" -what dies that mean.?
Hi,
I was facing issues with both backup and FB integration after the iOs 6 upgrade. Before then I did not have any issues with the iCloud backup service, but after a few days, I noticed that it was continually stuck at the Estimating time for the backup and it never progressed.
As any good techie would, I tackled the most pressing issue first . . . FB integration of course.
I had read in a separate post about this solution so tried it . . .
I deleted the original FB app and hard booted the phone. I then went into settings and entered the data for FB integration. Seconds later, I received a text message to my phone - already listed and verified in FB with a 6 digit code to re-enter instead of my password. Seconds later I was verified and then prompted to download the FB app. All backup and integrated.
Then I went into the iCloud backup, turned it off . . . and deleted the last backup. I then re-enabled backup . . . and although I thought I was going to face the same issue, after a few minutes, it moved on from Estimating time . . . to actually backing up. It is now a small way through the backup and seems to estimate that it will take another two hours to complete.
A good nights work. Backup and integration all sewed up. Good luck.
Cheers
Ian -
I want to do a factory restore on my iphone 4s but I do not want to the iOS6. If I back up, can then restore backup and keep iOS5 since a factory restore will automatically upgrade me?
Found the answer myself. Thanks for the help!
-
Keep losing my secure wifi with iPhone and ipad with newest iOS update. PC still connected
Keep losing my secure wifi on my ipad and iphone with newest iOS update. My PC is still connected to same secure wifi. Any ideas.
Contact xFinity (Comcast) to turn off dynamic channel switching if on and have it set to a fixed channel.
Usually WiFi routers will only change channels to the least busy when they are initially powered up. -
Iphone keeps rejecting my security number even though it is correct
I cant downoad any apps or updates because my iphone keeps rejecting my security number that IS correct and DOES have money on it.
When you go to Settings>Phone, what shows as your phone number? Is the temporary number you describe there or your regular phone number? You should be able to set it there. I don't know if there is a new place for setting anything associated with iMessage. I cannot find any reference in the iOS 5 manual regarding changing settings.
-
Iphone keeps disconnecting and reconnecting
Greetings,
I spent nearly 3 hours this afternoon figuring out why my iphone crapped out after upgrading from 2.1 to 2.2. I actually had a problem upgrading after the first update to the iphone firmware as well (on the first update way back in july/august, miraculously it just started working after about 2 hours of messing with it). I would get strange error codes such as the ones in this article: http://support.apple.com/kb/TS1275 such as error codes 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Problem:
I would try and run the 2.2 update but it never successfully finished because my iphone would reconnect and then disconnect shortly thereafter. It would stay connected from anywhere between 10 seconds and 5 minutes. Naturally, 5 minutes was just enough time to give me hope, only to have my iphone bricked and forced me to do a restore.
Problem was, I could not do a restore because since the phone was disconnecting every so often, nothing would work.
I uninstalled and reinstalled my USB drivers according to http://support.apple.com/kb/TS1538 but with no dice. It did not work.
I also uninstalled iTunes and all associated applications according to this article: http://support.apple.com/kb/HT1925
My system is a P4 2.4 GHz with Windows XP SP2 and 2GB RAM. Motherboard is an Asus P4PE.
Solution:
What finally fixed my issue was disabling the USB 2.0 Enhanced Host Controller in the device manager. To do this:
# On the Start menu, click Control Panel.
# In Control Panel, open Administrative Tools. Note: If you don't see Administrative Tools, look at the left column in Control Panel for a link that says, "Switch to Classic View," and click it.
# Double click the Computer Management shortcut.
# In the left column, click on Device Manager.
# In the right column, click the plus icon next to Universal Serial Bus controllers to expand this selection.
# Right click on "USB 2.0 Enhanced Host Controller" and choose Disable.
Unplug iphone from system. Reboot your system.
Now launch iTunes, wait a minute or so, and plug in your iphone.
Voila!
No more reconnecting and disconnecting. I was able to restore and copy my data from my last backup. Unfortunately I did lose several pictures I had taken on my camera as I did not manually back those up like I usually do. Since I had so many problems updating my iphone you would think I would have remembered to back up all my photos BEFORE I did the update...
Anyway, I hope this helps someone out there that may have a similar setup to mine.
BTW, the actual chipset USB drivers I have are Intel 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD on my P4PE motherboard.Hi! Wow am I glad I found your post. I had the issue with the iPhone disconnecting/reconnecting. It is infuriating. I couldn't figure out what to do, but when I disabled the same USB 2.0-enhanced host controller that you disabled, my syncs seem to work fine.
The problem is that this also disables USB 2.0. I don't really want to do that. Can anyone comment on why this works and if there is alternative? Are there alternative drivers for USB 2.0 that might work?
Thanks!
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