IPhone say connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do?
I tried updating my iPhone. Then at the end of the update, iTunes said it couldn't update my iOS because I didn't have the most up to date iTunes. Now my iPhone just says connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do to fix this?
Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.
Similar Messages
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I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device. -
Find my iphone says location service disabled but there is a green dot next to it. What does that mean?
it means the phone is online but the locational services have been disabled.
if you are trying find my iPhone then go to:
settings>locational services>find my iphone>on
find my iphone is the last option in locational services. -
tried to upgrade my iPhone 3GS to a higher iOS but unfortunately it had reset factory setting... now i can't use my phone anymore... tried also to connect to iTunes as instructed but only appears: WE ARE SORRY, WE CANNOT CONTINUE YOUR ACTIVATION AT THIS TIME... WHAT SHOULD I DO? THANK YOU...
No, you do not need to nor should you jailbreak your iPhone.
If you jailbreak your iPhone, you void any remaining warranty and lose
all support from Apple including this forum.
4 possible causes to activation server unavailable message:
1] activation server is actually unavailable. Happens very rarely and
does not last long on those rare occasions. Solution is to try again.
2] your firewall/internet security software/antivirus are preventing connection
to the activation server. Solution is to temporarily turn off your firewall/internet
security software/antivirun until you have activated your iPhone.
3] your iPhone has been jailbroken or otherwise hacked/modified.
4] the computer you are using to activate the iPhone has been used to
jailbreak an iOS device.
For causes 3] & 4] you are on your own as Terms of Use for this forum prohibit
discussion of jailbroken/modified iOS devices. Google may provide some direction.
Be advised that jailbreaking/hacking your iPhone may prevent the iPhone from
being able to be activated. -
i am know using iphone 3g ios 4.1. i want to update version 4.2. i tried 2 or 3 times but update is not completing. its showing ''an unknown error occured(1015). Now what can i do?
That error is usually indicative that the phone was hacked/jailbroken. Was it?
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Trying to sign in on itunes but keeps telling me id not used before review settings what can i do
trying to sign in on itunes but keeps telling me id not used before review settings and accept cookies checked every thing still cant get on can anyone help thank you
Try logging on to your accunt on a conoputer and then go to edit you account. Make sure that you account details are correct and the then save. It may be an Apple problems since some other have been have same or similar problem this morning.
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hi i preodered the kid ink albumn but i cant download and it says i purschased it too someone help me please
I believe you will get the download when the album is officially released.
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Sir, I have a problem in my iPad 2. I couldn't connect the wi-fi network in the screen. I already gone through your instructions mentioned in the guide but I couldn't get any solution. My other devices easily connect with that router but it doesn't. Because of this I faced lots of problems in downloading apps. So please kind enough to give some idea to resolve this issue. Thank you.
You aren't talking to Apple here. This is a user-to-user help forum. If you wish to speak to Apple call Apple support: http://www.apple.com/support/contact/
For troubleshooting WiFi try these suggestions: iOS: Troubleshooting Wi-Fi networks and connections -
Hi,
My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??While connected to iTunes, try...
http://support.apple.com/kb/HT1808 -
My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any h
The only way out of Recovery mode is to connect to iTunes and restore. If you cannot access the computer you normally sync with, you will lose all of your content, unless you sync to iCloud. With no backup present, your content will be lost.
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my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps. -
About 2 weeks ago my iPod told me that something (I forget what now) was corrupt and my iPod had to be restored to factory settings, so I did that. Before I had a chance to resync my iPod, my harddrive in my MacBook Pro crashed and had to be replaced. Now when I try connecting my iPod classic, my iPod says "do not disconnect" but neither my laptop or iTunes is recognizing that my iPod is plugged in. I have tried using another cord, restarting my iPod, restarting my laptop, iTunes is up to date...what else is there that I can do to get my iPod to connect to my laptop?
Thanks in advance!Try a system reset, hold down the off button until it turns of and then back on again, this might not work though if it is properly stuck. If all else fails go to Apple
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hi, my daughter wrote wrong paswords in my ipod touch and it is blocked. It says it needs to be connected to itunes, but once its there it says the ipod is blocked with a passcode..the ipod is just blocked. what can I do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!
Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)
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