Iphone says connect to itunes - but it doesnt show up when i do
help please i tried to install 2.2 update but it would not work the screen just came up with the usb picture and itunes and now its stuck on that - i can turn it on and off but it doesnt respond to anything else!
Hi batteryah11,
Do you have a Mac or PC?
Make sure the iPhone is directly connected to a high speed USB port on the computer using the cable it came with.
If you have a PC, try the tips in this article: http://support.apple.com/kb/TS1495
If you have a Mac, try the tips in this article: http://support.apple.com/kb/TS1591
-Jason
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IPhone says 'Connect To iTunes' but won't turn on when plugged into the computer.
Hi all.
Having a major problem with my iPhone today. This morning it slipped off my desk somehow and fell on the floor. When I picked it up it would not turn on or respond, so I plugged it into the charger, the apple logo appeared and then the lock screen came up - it said slide to unlock, so I did and then it just said 'connect to iTunes' and I could not use it at all. So I unplugged it from the charger and it immediately turned off and became unresponsive again. I plugged it into the computer and started up iTunes. The apple logo appeared on the phone but then disappeared after about 15s. Then a few moments later the logo appeared again. And then disappeared again. This happens every time I plug it into the computer and what I described with the charger happens every time I plug it in there. Unfortunatley I cant seem to put it into recovery mode, especially as my home button is almost completely unresponsive and I have no idea if its working when trying to put into recovery mode. Please help!You could try to do a hard reset, sometimes resetting the phone helps. Hold down the sleep/wake button on the top and the home button until you see the apple logo, this make take a minute or two but this might help.
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My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any h
The only way out of Recovery mode is to connect to iTunes and restore. If you cannot access the computer you normally sync with, you will lose all of your content, unless you sync to iCloud. With no backup present, your content will be lost.
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hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
I tried updating my iPhone. Then at the end of the update, iTunes said it couldn't update my iOS because I didn't have the most up to date iTunes. Now my iPhone just says connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do to fix this?
Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer. -
Trying to update to IOS 5 but having problems - the iphone now wants to connect to itunes (picture on screen) and when connected to laptop via usb iphone not recognised (ie might as well be unconnected!) - help! If I reset the iphoneit comes back to the picture screen requesting connection to Itunes!
adamea5 wrote:
I'm assuming since my internet is down itunes loaded on the desktop will not recognize the device even though the phone is connected through a USB.
That is an incorrect assumption.
Device not detected in iTunes -
I connected it to iTunes but im not able to do anything because it brings up the message that i need to enter the password but like i said the slider isnt there so I cant figure out how to access the ipod into where i am able to enter the passcode if i could connect it there is probably a chance that I could reboot it if anyone has any ideas please let me know
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Iphone says connect to itunes but when connected nothing happens
Hi;
I am having a problem with my iphone. It was working fine yesterday and then just seemed to power off.
I plugged it into charge (wall socket) and after a while it was fully charged and the screen showed the "connect to itunes" logo.
I then unplugged it from the wall socket and attached it to USB on computer and opened itunes.
Then nothing happened, the phone screen is blank and not recognised in itunes or on the computer as a recognised device?
Anyone else seen this problem or know how to resolve it?
ThanksHi-I just posted a similar problem. Any luck finding a solution?
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My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .
Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .
Firstly, i reset my computer few days ago and never used itunes after that .
Secondly, the power button on the iphone is broken so i can't set the recovery mode on the phone.
I Tried connect the itunes with the iphone but the all itunes says 'To allow access , please respond on your iphone' but there's nothing i can do,
iphone doesn't respond at all .
I need some help .... i tried everything i could do ..Hey jinyoung_20,
Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, and express replacement service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!
Hi there esbrewer,
You may find the troubleshooting steps in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If the device is not being recognized in iTunes, take a look at the article below for some additional troubleshooting steps.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????
Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
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my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support
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