IPhone says 'Connect To iTunes' but won't turn on when plugged into the computer.

Hi all.
Having a major problem with my iPhone today. This morning it slipped off my desk somehow and fell on the floor. When I picked it up it would not turn on or respond, so I plugged it into the charger, the apple logo appeared and then the lock screen came up - it said slide to unlock, so I did and then it just said 'connect to iTunes' and I could not use it at all. So I unplugged it from the charger and it immediately turned off and became unresponsive again. I plugged it into the computer and started up iTunes. The apple logo appeared on the phone but then disappeared after about 15s. Then a few moments later the logo appeared again. And then disappeared again. This happens every time I plug it into the computer and what I described with the charger happens every time I plug it in there. Unfortunatley I cant seem to put it into recovery mode, especially as my home button is almost completely unresponsive and I have no idea if its working when trying to put into recovery mode. Please help!

You could try to do a hard reset, sometimes resetting the phone helps. Hold down the sleep/wake button on the top and the home button until you see the apple logo, this make take a minute or two but this might help.

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I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger.

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

martinfromdevon wrote:
Warning to iPhone users. Do not start the update of the iPhone software using iTunes.
Nonsense, and very misleading advice. I've updated iPhone 3G, 3Gs,and 4 through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones. Of course, I've never jailbroken my phones either. Hack your phone and have update problems? I've got news for you, the problems are not a result of iTunes or Apple's updates.

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginabl

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
As per the forum term of service you can't get help here. Use google.
that's the downfall of jailbreaking your phone.

Iphone says connect to itunes - but it doesnt show up when i do

help please i tried to install 2.2 update but it would not work the screen just came up with the usb picture and itunes and now its stuck on that - i can turn it on and off but it doesnt respond to anything else!

Hi batteryah11,
Do you have a Mac or PC?
Make sure the iPhone is directly connected to a high speed USB port on the computer using the cable it came with.
If you have a PC, try the tips in this article: http://support.apple.com/kb/TS1495
If you have a Mac, try the tips in this article: http://support.apple.com/kb/TS1591
-Jason

My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any he

My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any h

The only way out of Recovery mode is to connect to iTunes and restore. If you cannot access the computer you normally sync with, you will lose all of your content, unless you sync to iCloud. With no backup present, your content will be lost.

HT1430 my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

I was an apple beta tester for iOS7 and now my iPhone 5 shut down, it's unresponsive it gets recognized by iTunes when plugged into the computer but that's it. Since I was a beta tester is there any way to fix my iPhone??

Are you still running iOS 7 bet?. If so go to the private developer section for help. We cannot help you here with beta software.

HT5278 my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this?

my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this? i have used many usb cords also.

Had same problem and did the normal reset 10seconds but did not work.
I plugged in USB and held the on/off switch and home button for 20seconds and the "Connect to Itunes" came on the screen. I then opened up Itunes and it directed me to restore.

IPod classic won't turn off when plugged into a home theater dock; what's up? will it hurt to leave it on all the time?

I bought a new iPod Classic and it won't turn off when plugged into a home theater dock. Is this normal and will it hurt the iPod if i leave it on all the time?

Hi there,
How old is your Classic? Often, after a couple of years, rechargable batteries begin to fail, especially after such a long period of inactivity. This happens with any gadget with this type of battery.
Try leaving it plugged in for 24 hours, and try again, to rule out that it isn't just really low on charge. If this doesn't help, it may be a good time to buy a replacement. New iPod Nanos and Touches will be released this October.
Below, I've linked to an Apple website which explains rechargable batteries, and why yours may not be working.
Apple - Batteries
I hope this helps, and I hope upgrading your device will not feel like an unnecessary expense. Let me know if you have any more questions,
Nathan

IPhone say connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do?

I tried updating my iPhone. Then at the end of the update, iTunes said it couldn't update my iOS because I didn't have the most up to date iTunes. Now my iPhone just says connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do to fix this?

Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

I can't remember my password and it said connect to itunes but i have never put my phone on the computer what do i do?

I can't remember my password and it said to nonnect to itunes but i have never synced my phone on a computer before so am i not able to get my phone password?

If you can not supply the password then you will have to restore
iOS: Unable to update or restore

IPod not Charging, or Connecting to iTunes when Plugged into the Computer

I cracked the screen a few weeks ago. When I plug it into the computer, it does not charge, and it is not recognized. BUT, if I use the same USB cable, I can charge it using a wall charger.

You can try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
However, if you have acces to aonther computer that is know to connect to iPods I would try the other computer first. The iPod damage may be causing the problem

When I plug my iPhone into my computer it doesn't show up at all. Not on the computer or iTunes nor does it charge when plugged into the computer. It charges just fine when it's plugged into the wall .

When I plug my phone into the computer nothing happens. The phone doesn't respond the computer doesn't show anything and ITunes doesn't show anything!

I would not worry too much about the charging aspect of the computer connection for now. I did notice that the last time I connected my iPhone to my computer the iTunes had changed and the only way I could determine that my iPhone was connected was by noticing a box at the upper right on the computer screen vs. the older graphical interface which showed the connected iPhone in a column on the left of screen. My iPhone did not turn on and did not charge. However the iPhone was connected and I could in-fact select Sync from one of the iTunes pull-down menus. Again, for quite some time I though my iPhone was not triggering the computer at all when I connected it. I use an iMac.

IPod won't turn off when plugged into computer! PLZ HLP!

I have an iPod touch 2g, and now whenever I connect it to iTunes, it won't turn off. It will just turn itself back on.

If you are unable to give specifics about the problem or what you need to do, it's going to be rather hard to give you recommendations or alternate suggestions.
As I said, if I recall correctly, the iPod will stay on if it's being charged. But, in case I'm misremembering, are you holding down the button until you see the red arrow that says "Slide to power off"? Have you tried restoring it?

IPod very low on battery and now won't turn on when plugged into PC

I haven't used my iPod for a few weeks, so now the battery is obviously completely empty. The problem is that it won't turn on when I plug it into my PC to charge, even after half an hour or longer. Is there something I can do, or do I need to get a completely new battery put in?
iPod nano

If you are unable to give specifics about the problem or what you need to do, it's going to be rather hard to give you recommendations or alternate suggestions.
As I said, if I recall correctly, the iPod will stay on if it's being charged. But, in case I'm misremembering, are you holding down the button until you see the red arrow that says "Slide to power off"? Have you tried restoring it?

IPhone says 'Connect To iTunes' but won't turn on when plugged into the computer.

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