IPhone says it's looking for my old dead computer when trying to sync to new computer. How do I get my phone to recognize my new computer?
My old computer died, long live the computer! Thought I'd be slick and sync my iphone with all 2000+ songs to my new computer. Loaded up iTunes, no problem, downloaded all the songs I've purchased, but when it came to syncing, it said the phone was looking for my old computer. How do I get the phone to recognize the new computer?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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