Iphone screen doesn't change when lifted to talk

I have a new iphone 5. The screen doesn't shut off when  I lift the phone to my ear to talk like my iphone 4s. Is this a defect or is there something I can do to change this feature?

It is possible that your proximity sensor is broken. Take your phone to an apple store and let them have a look at it, since that is probably a hardware issue. It could also be a software problem and restoring your iphone could help, perhaps. But take your phone to an apple store, and if youre still under warranty, you could get a new iphone. Cheers

Similar Messages

  • My iPhone screen doesn't move when I turn phone sideways

    WWhen I look at a web page or picture, it stays in vertical position even when I turn phone sideways. How can I fix this?

    Hi Eileen@@,
    If your screen still hasn't been able to rotate, I would recommend you take a look at the troubleshooting information in this article:
    If the screen doesn't rotate on your iPhone, iPad, or iPod touch
    Some apps don't rotate. Some might use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen doesn't rotate when you rotate the device, try these steps:
    Check for  in the status bar. If you see this icon, Orientation Lock is on. To turn it off, swipe up from the bottom of the screen to reveal the Control Center and tap .
    If you have an iPhone 6 Plus, turn off Display Zoom to rotate the Home screen.
    If you have an iPad with a Side Switch, turn the Side Switch on or off.
    Get more help
    If you checked your settings and your screen still doesn't rotate when using an app that should (like the Calculator app), follow these steps:
    Restart your iOS device.
    If the screen still won't rotate, back up and restore you
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • My iPhone 4s is stuck in AirPlay screen.  It won't shut off, software is current, it rings but the screen doesn't change so I can't take any calls. What do I do?

    My iPhone 4s is stuck in AirPlay screen.  It won't shut off, software is current, it rings but the screen doesn't change so I can't take any calls. What do I do?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    If you have problems restoring (if that is necessary) the iPhone
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPhone fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • TS1398 The internet on my Iphone 4 doesn't work when I use the Wifi

    The internet on my Iphone 4 doesn't work when I use the Wifi at home. My Mac works fine. On the Iphone it shows it's connected but it doesn't open any app. Anyone knows what to do? Thanks

    Ÿ. If you tap and hold the "Y" does it appear? If so, just slide your finger up to select.

  • White balance doesn't change when I paste my copy.

    When I use preferences or copy paste, my white balance doesn't come with the paste or preference. Is there anybody who knows what could be the problem? (I've checked white balance in the box).

    Thanks a lot for your help!
    Op 22-mrt.-2015 15:29 schreef "Jao vdL" <[email protected]>:
        white balance doesn't change when I paste my copy.  created by Jao vdL
    <https://forums.adobe.com/people/Jao+vdL> in Photoshop Lightroom - View
    the full discussion <https://forums.adobe.com/message/7327391#7327391>

  • Two problems with my iPhone: screen doesn't light up at notifications & iPhone says updated apps still need to be updated

    Alright, I'm having two annoying problems with my iPhone. It's an iPhone 4.
    I'm using the latest iOS.
    The first problem is that when I get a notification (a mail, text message, whatever), I hear the sound that it makes, but the screen doesn't light up. Then, when I click the home or the turn-on / off button (basically when I'm in the lock menu), it doesn't show the notification either. Yet, in the notification settings, I've set up to show them. For example mails. I just received a few mails. For mail, I've selected the banner in the notification center. But I see no banner. I see nothing in fact. I can unlock my phone and go in mail, and see the mail there.
    What could be the reason for this? I've recently done some changes on it, I mean, not exactly on the iPhone, but in iTunes. I removed all photos from my iPhone (over 3000) and all songs that were on it. I decided to sync only the latest 3 months of photos and 3 months of music. I don't think it's related but it's the last thing I've done with it, and since then this has been happening, so I thought I'd mention it.
    My second problem is that, while I was updating my music and photo library on my iPhone, I also synced all app updates. I have around 6 or 7 of them, lurking there for a while, and I never got the time to download them in iTunes and sync them with my iPhone. So that's what I did as well. Strangely enough, when I visit the App Store app, under Updates, it still tells me I have 5 apps to update. I remember one I updated on the iPhone itself.
    They're all listed there with the little bar that shows up when it's loading, except it isn't loading. It's just stuck there, at the very beginning. No, not even at the beginning, because the blue little bar that moves forward isn't even present.The also show up this way on my iPhone "desktop" (Home), and it says "Waiting..." below them.
    I've tried syncing again, and also restarting the iPhone, but it didn't help. Anyone know what's wrong here?
    I appreciate all help. Cheers guys

    Nobody? The second problem is solved! But my phone still doesn't light up or shows a banner or anything when for example a mail arrives?

  • My accelerometer not working so screen doesn't switch when u turn it round what can I do?

    Screen doesn't switch around when I turn my iPad.is it broke?

    Is there a lock symbol at the top of the screen next to the battery indicator ? If there is, then depending on what you've got Settings > General > Use Side Switch To set to (rotation lock or mute notifications), then you can lock/unlock the rotation by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
    If there isn't a lock symbol then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My iphone screen doesnt turn black when im on the phone

    my iphone 4 screen doesnt turn black when im on the phone and its not the case and i havent dropped it, is there anything i can do without having to get a new phone. i would get a new phone if i need to but i would like to fix it without having to.

    The Ambient Light Sensor may be malfunctioning. Unfortunately there is not much you can do without tampering with the phone internally and voiding the warranty. Your best bet is to bring the phone to a local Apple Store and have them inspect it.

  • Metadata window doesn't change when new thumb is selected

    Since recent update I have the following problem several times a day:
    I add metadata (in split window) to a few pics. Click on another thumbnail to edit its metadata and the metadata window (left of screen) doesn't show info for the newly-clicked-on pic. It continues to show info from previous pic. Can't change that window regardless of the view or how many other pics I click on.
    Only solution I've found is to close and reopen. This happened four times yesterday, and again, within 10 minutes of starting to edit today.
    I looked into plists for Aperture (home>library>app support), but there are a lot of them and I'm not sure which might be causing the problem—or if any are.
    Thanks for the help.

    Here is an example. Click on the button and you see the change.
    Thanks
    -D

  • Screen color settings changes when certain software is launched.

    Since today I noticed the screen color settings of my Macbook Pro 17" (beginning 2011 model — Running OSX 10.8.4) is changing when certain software is launched. In this case, Indesign CS6.0 gives a strange blue hue over my screen, but when I check my screen color settings, nothing has changed, everything is set the same as when I don't run the softwares that change my screen color settings. I don't recall changing any settings that could have triggered this action. I didn't change any settings in Indesign CS6.0. I do regularly use CleanMyMac 2 to clean out my computer, maybe this has changed some settings? How can I change this back to normal? Google didn't help me neither.

    Ah right, don;t use laptops much and always forget about that one, good catch. Switching graphics cards would definitely have an effect.
    Just remember with that unchecked you will decrease battery run time so you might want to switch it back on when you are not doing graphics and you are on battery.
    regards

  • Set up your iPhone screen doesn't go away!

    Hello all,
    My iPhone 3G was running fine until I decided to install the 2.0.2 software upgrade. After doing so, my new iPhone purchased a week ago at the Apple Store was bricked.
    After I successfully restored a backup, when I click on my device in iTunes it takes me back to the "Set Up Your iPhone" screen, with the only option being to Continue.
    When I click continue, it restores all over again and this whole process keeps repeating, taking me back to the Set up your iPhone screen.
    How do I break out of this cycle?
    Thanks for your time.

    Click set up as a new phone, as soon as the process starts cancel it on the iPhone. Then also click the x in the status window of iTunes. Unhook the iPhone, and hold the wake/sleep button and home button until the phone shuts off. now press the wake/sleep buton the iPhone will start up. Once it is fully booted up. plug it back in. I bet your issue is gone. POOF!

  • Hyperlink color doesn't change when hovering over link

    I create hyperlink, color I select for hovering over link works fine. But sometimes when I publish to my website the link color does not change, but the link works ok. I go back to my mac and check, sure enough the color changes just fine. I wipe out the link and reinsert new one. Works fine on the mac, but when I publish, color does not change when hovering. Help.

    Welcome to the discussions. This is a long shot, but try clearing your browser's cache and reloading the page — then see if the color changes when hovering. ( In Safari, click on the Safari menu and choose +Empty Cache...+ )

  • My iphone 4 doesn't charge when pluged in to my car stereo

    My iphone 4 will not charge when plugged into my car stereo. has the hard wire for it. It worked with my ipod but not the iphone, it say acc. not optimized?

    Which iPod model?
    Some iPod models can be charged via firewire in addition to being charged via USB. If the car stereo connection charges via firwire, it won't work with the iPhone. And if the car stereo does not include the "made for iPhone" certifcation, it may work but it isn't optimized or fully compatible or not compatible at all with an iPhone. Being compatible with an iPod does not automatically equate to being compatible with an iPhone.

  • Phone screen will not change when turned

    Just recently the phone screen will not change direction whn the the phone is rotated. Any ideas?

    Double-tap the Home button to bring up the background applications. Then scroll to the left until you see a gray icon with a circular arrow -- that locks/ unlocks the screen orientation.

  • Iphone 4 doesn't ring when someone calls

    My iPhone 4 does not ring when someone calls. I have checked volume and it is turned on. Left side button is up for ring sound. Volume buttons don't do any good. I updated my phone to IOS 5.1 but no difference. Please help with this issue. Thanks

    I had the problem a few times. I had a faulty toggle switch (between vibrate and sound). I took it into the apple store, and I was covered under apple care. I walked out with a new phone, free of charge.

Maybe you are looking for

  • What's new in kde4.4?

    As a long time kde user I was bewildered by some of the things that hit me when I fired up kde4.4. To kick the changes off I was impressed by the new netbook setup which one call up seemlessly and which relies on the new search and launch activity: s

  • How to show a report?

    Hi experts! I want to show a report document on a SAP BO form I read that it is possible with a user control and a crystal report viewer inside, this is the thread http://scn.sap.com/thread/1703947 by now I'm not worried about the connection but I'm

  • Project Code range on Profit & Loss Report

    Forum, Is there a system variable which can be added to the Profit & Loss Statement which will show selected project codes on the PLD. Regards, Juan

  • Exporting files for Surround mix... fairly urgent!

    hi there... I'm having an advert piece i've written mixed in surround sound which is a first for me. it was all recorded and mixed my end in stereo so I need to know how best to export them for the mix engineer. I am yet to hear from them so I was wa

  • Safari keeps crashing on specific site

    Safari keeps crashing on a specific site after I updated to mavericks 10.9.5 and tells me: "safari web content ended unexpectedly", before the update was there no problems on the site. It gives me the following message: Process:         com.apple.Web