IPhone screen frozen with the "restore" logo on it
I can not get my computer to reconize the iPhone anymore.
My phone is stuck on the "restore" screen and iTunes won't reconize it. I've tried reinstalling iTunes, rebooting the computer, holding down the power and home keys for 10 seconds .. nothing.
Is there any way to "cancel" a restore on the iphone?
Hello, Mayhem300. I am sorry to see the inconvenience you are experiencing today.
What image are you seeing exactly?
An Apple Logo?
A USB cord with an iTunes Logo?
A connect to iTunes message?
If iTunes is not seeing your iPhone to complete the restore try a couple of the steps below. Sadly there is no way to stop the restore process as it seems like it already initiated and needs to finish.
1. While iPhone is connected to the PC/Mac.... Hold down the Home Button, and Sleep/Wake Button.
Do not let go to you either see a Yellow Yield Sign, or a USB Icon saying connect to iTunes. After this iTunes should see it. And inform you it detected an iPhone needing a restore.
Proceed with this. At this time all Data on iPhone will be lost. If your restoring on the original PC/Mac you will have an option to restore from backup file. and or Re-sync your content from your PC/Mac back to the iPhone.
If this fails. Repeat the steps with a different USB Port, or a New user, or even another PC/Mac
If you feel you need better assistance. Please call 1-800-My-iPhone or make an appointment at your local Apple Retail Store http://www.apple.com/retail/
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