Iphone screen is black when I remove the phone from my ear; can't end call

This is annoying! It doesn't happen all the time -- only some of the time but at least two times a day. The phone works but it just doesn't show the "end call" option -- or anything for that matter. I can turn it off when I have my headset on but if I don't have the headset on, I have to press the lock key on the top of the phone to get it to do anything. Then it locks, and then when I touch the on button at the bottom of the phone, it shows the display again. Anyone have any ideas or should I take it in?

Hey jps42247,
Do you have a protective case on the iPhone? If its covering the Proximity sensor on the iPhone, the iPhone could think the phone is still being held up to your head. In that case the iPhone screen would remain locked so the call could not be ended accidentally.
If you don't have a case on the iPhone, try resetting or restoring the iPhone.
http://docs.info.apple.com/article.html?artnum=305743
http://docs.info.apple.com/article.html?artnum=305744
Jason

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